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Trust-Building in Manufacturing for Operations Leaders: Creating Stronger Teams Through Authentic Leadership with Justin Patton #119

Manufacturing Greatness

Release Date: 06/12/2024

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

Trust is the foundation of strong manufacturing leadership. Without it, teams struggle with engagement, accountability, and productivity.

In this episode, Justin Patton, leadership presence expert and author, shares insights on manufacturing leadership, trust building, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.

Justin explains how communication skills, feedback delivery, and authentic leadership help leaders strengthen relationships and improve workforce retention. You will learn practical strategies for difficult conversations, growth mindset, and transparency that support onboarding, reduce turnover, and create manufacturing cultures where people feel valued, connected, and motivated to perform.

3:10 – Trust requires transparency, tact, and togetherness

4:03 – Trust is your biggest competitive advantage

4:41 – When people don’t have all the information, they fill it in with fear or make up stories

5:59 – As a leader, you can create a culture of trust by having the courage to be transparent and vulnerable

8:39 – You have to speak your truth, but also take accountability for how you deliver it

10:41 – When an organization values results over everything else, it leads to issues like a lack of trust, increased disconnect, and poor leadership

12:22 – Think about who you are at your best, then work to show up for others as that best version of yourself

14:37 – To grow as a leader, you don’t have to fundamentally change who you are, but can learn how to lean into your best qualities and align your actions and behavior with who you are at your best

16:21 – Trust is built in small moments

17:46 – Find the balance between oversharing and transparency

20:51 – Trust does not leave people second guessing

21:20 – Choose discomfort over resentment

22:53 – There are also situations where building trust can require staying silent

25:43 – Every choice you make either gets you closer to trust or drives you away from it

Connect with Justin Patton

Visit his website

Learn more about his books

Check out my book reports of Your Road to Yes and The High-Impact Manager

Thanks for Listening!

Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.