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Profitability Unleashed: Mastering the Art of Customer Experience with Frank Favaro

Sales POP! Podcasts

Release Date: 06/07/2024

Mastering the Art of Sales Leadership: Key Strategies for Success with Kasey Devine show art Mastering the Art of Sales Leadership: Key Strategies for Success with Kasey Devine

Sales POP! Podcasts

In this podcast episode, John Golden from Sales POP! talks with Kasey Devine, VP of Strategic Growth at Pro HR, about sales leadership. They discuss coaching, continuous evaluation, and adapting sales processes. Kasey shares how prioritizing people and professional development accelerated his career. He urges sales pros to help others and develop diverse skills. John emphasizes the importance of understanding roles and investing in self-improvement.

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The Most Powerful Mindset Strategies for Sales Success with Justin Michael show art The Most Powerful Mindset Strategies for Sales Success with Justin Michael

Sales POP! Podcasts

Join John Golden from Sales POP! and Pipeliner CRM as he interviews Justin Michael, a top sales expert and author of the "Justin Michael Method" trilogy. They discuss his new book, "Attraction Selling," which explores the power of mindset and the law of attraction in sales. Justin offers insights on overcoming self-limiting beliefs, visualization, and positive thinking. He talks about the role of gratitude, faith, and reprogramming the subconscious mind for success, providing practical advice for sales professionals looking to up their game.

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Sales POP! Podcasts

In this podcast episode, John Golden interviews James Muir, founder and CEO of Best Practice International, about his book "Unstuck: How to Unlock and Activate the Wisdom of Others." They discuss why sales deals get stuck, stressing the importance of targeting the right customers, managing relationships, and handling competition. James emphasizes disciplined targeting, understanding stakeholder dynamics, and overcoming client indecision by providing certainty and using social proof and guarantees. He shares practical strategies for preventing stalled deals and improving sales processes

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Maximizing Brand Activation and Event Engagement with Brandie Weaver show art Maximizing Brand Activation and Event Engagement with Brandie Weaver

Sales POP! Podcasts

  In this Expert Insights Podcast, John Golden talks with Brandie Weaver, a brand partnerships and live events expert. Brandie explains brand activation and the importance of engaging experiences to capture data and connect with audiences. She shares strategies for brands to maximize event value, such as setting clear goals, choosing the right events, and standing out creatively. Brandie also emphasizes post-event follow-up and nurturing connections, offering examples of innovative event experiences and unique engagement opportunities.

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Building Trust in Leadership with Randy Conley show art Building Trust in Leadership with Randy Conley

Sales POP! Podcasts

In this Expert Insight podcast, John Golden from Sales Pop Online Sales Magazine and Pipeline CRM interviews Randy Conley, Vice President and Trust Practice Leader for Blanchard. They discuss the essential role of trust in leadership, especially in remote work. Randy highlights the need for leaders to extend trust first and embrace servant leadership, focusing on supporting and empowering their teams. They also explore strategies for effective communication and building trust across diverse, multi-generational teams.

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Maximizing Profitability and Strategic Growth with Nolan Bradbury show art Maximizing Profitability and Strategic Growth with Nolan Bradbury

Sales POP! Podcasts

In this episode of the Expert Insight Interview, John Golden from Sales POP Online Sales Magazine and Pipeline CRM interviews founder of Bradfield Accounting and Advisory. They discuss the crucial role of finance in boosting company profitability and growth. Key topics include financial challenges for entrepreneurs, the importance of understanding revenue and expenses, and the risks of neglecting financial details. Bradbury emphasizes leveraging financial expertise, clear communication, and managing the emotional side of finances to help entrepreneurs focus on their strengths.

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Unlocking the Power of Instinct in Marketing with Leslie Zane show art Unlocking the Power of Instinct in Marketing with Leslie Zane

Sales POP! Podcasts

In this episode of the Expert Insights Interview, John Golden sits down with , an award-winning marketer and CEO of Triggers. They dive into the incredible influence of instinct in marketing, focusing on how the unconscious mind plays a key role in brand decision-making. Leslie introduces the concept of the "brand connectome" and explains its importance in shaping consumer perceptions. She shares success stories, like McDonald's real food strategy, and provides actionable advice for CMOs on harnessing instinctive triggers to drive brand growth. Leslie's insights underscore the importance of...

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The Most Effective Strategies for Confronting Self-Sabotage with Yankel Meislin show art The Most Effective Strategies for Confronting Self-Sabotage with Yankel Meislin

Sales POP! Podcasts

In this episode of the Expert Insight Interview, John Goldin talks with about overcoming self-sabotage, inspired by Shirzad Chamine's "Positive Intelligence." Yankel shares his transformation from a former drug dealer to a life coach, discussing the importance of self-awareness, being present, and tackling negative thoughts. They explore different "saboteurs" and the impact of social media. John encourages listeners to check out Yankel's work.

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The Future of Sales CRM: Voyager AI Gen II with Nikolaus Kimla & Don Araldi show art The Future of Sales CRM: Voyager AI Gen II with Nikolaus Kimla & Don Araldi

Sales POP! Podcasts

In this podcast episode, Nikolaus Kimla and Don Araldi of Pipeliner Sales Corporation discuss AI advancements in Pipeliner CRM. They highlight AI features in their mobile app, email assistant, and duplication checker, and explore future developments to boost efficiency and user experience.

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Mastering the Art of Podcasting with Josef Schinwald show art Mastering the Art of Podcasting with Josef Schinwald

Sales POP! Podcasts

  In this Expert Insight Interview, John Golden from Sales POP! and Pipeline CRM chats with Josef Schinwald about successful podcasting. They discuss aligning hosts, guests, and audiences, the importance of planning and consistency, targeting niche audiences, and using authenticity and storytelling. Josef also shares tips on leveraging AI for podcast research and offers services to help experts appear on top podcasts, boosting their credibility and reach.

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More Episodes

In this episode of the Expert Insight Interview, host John Golden talks with Frank Favaro about the crucial role of customer experience (CX) in driving profitability. They discuss why many businesses struggle with profitability, noting that a strong customer experience can set a company apart. Frank emphasizes the importance of consistency at every customer touchpoint and the power of empathy in building trust and loyalty. They agree that customer problems are valuable opportunities for learning and improvement. Every interaction should add value and strengthen relationships. Frank also shares how he helps companies enhance their customer experience to boost profitability and foster customer loyalty.