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Consulting vs. Coaching: Which Does Your Practice Need?

Dental Drill Bits with Sandy Pardue

Release Date: 08/14/2024

Why Is Your Practice Slow? Here's What's Often Overlooked | From Post to Podcast show art Why Is Your Practice Slow? Here's What's Often Overlooked | From Post to Podcast

Dental Drill Bits with Sandy Pardue

Puzzled by a sudden slowdown in your practice after a period of steady growth? In this episode of Dental Drill Bits, Michael and Sandy tackle this very dilemma, driven by a listener's concern about a drop in activity despite continuous marketing efforts. Sandy shines a light on the inevitable ebbs and flows of the dental business, detailing how peaks and valleys are quite common. While it's tempting to look at external factors, she emphasizes that the real key lies with internal operations—how well your team navigates daily tasks, engages with patients, and adheres to promotional schedules...

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Should Your Practice Offer Profit-Based or Flat Bonus Schemes? | From Post to Podcast show art Should Your Practice Offer Profit-Based or Flat Bonus Schemes? | From Post to Podcast

Dental Drill Bits with Sandy Pardue

Imagine turning your practice into a thriving hub by simply tweaking your bonus structures for your office manager. This episode of Dental Drill Bits delves into the nuances of crafting successful bonus systems that align with your practice's financial goals. Michael and Sandy engage in an insightful discussion exploring profit-increasing bonuses versus flat raises, focusing on ensuring these incentives are both motivating and sustainable. Sandy advises on basing bonuses on collections instead of production for financial stability while offering strategies to set clear, transparent benchmarks...

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Claims to Cash: Optimizing Your Dental Insurance Process | From Post to Podcast show art Claims to Cash: Optimizing Your Dental Insurance Process | From Post to Podcast

Dental Drill Bits with Sandy Pardue

How can you master the art of insurance collections and minimize outstanding claims? In today's episode, Michael and Sandy dive deep into the essentials of managing insurance collections with expert insights that can save your practice valuable time and resources. Sandy explains the critical importance of timely and consistent follow-up on insurance claims and recommends designating a specific day each week for this task to streamline operations. Meticulous tracking of claims—whether using spreadsheets or software reports—and conducting follow-up every three weeks are essential strategies...

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Ditching Insurance Dependency: Benefits of Dental Membership Programs | From Post to Podcast show art Ditching Insurance Dependency: Benefits of Dental Membership Programs | From Post to Podcast

Dental Drill Bits with Sandy Pardue

In this episode, Sandy dives deep into the myriad benefits of dental membership plans, revealing how they are game-changers for increasing patient loyalty and cutting the ties from heavy reliance on dental insurance. Through comprehensive discussion and real-life examples from various practices, Sandy illuminates the substantial impact these plans have on both patient retention and revenue growth, backing it all up with compelling statistics. Learn how integrating dental membership plans and using tools like Plan Forward software can streamline your management process while enhancing patient...

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Crush the Q4 Crunch: The Survival Guide for Fourth Quarter show art Crush the Q4 Crunch: The Survival Guide for Fourth Quarter

Dental Drill Bits with Sandy Pardue

Are your ready to tackle the fourth quarter crunch and boost productivity in your practice? Join Michael and Sandy on this high-impact episode of Dental Drill Bits as they break down transformative strategies to keep your practice thriving, even during the most challenging times. Gain practical advice through Sandy's shared anecdotes on everything from managing missed appointments to tackling unscheduled treatments and sustaining team momentum throughout slow months. Track your key performance indicators, enforce consistent procedures, improve follow-up communication, and ensure proactive...

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Why Your Practice Might Only Need Team Leaders, Not an Office Manager show art Why Your Practice Might Only Need Team Leaders, Not an Office Manager

Dental Drill Bits with Sandy Pardue

What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They explore the stark differences between an office manager and a front office employee, debunking common misconceptions that can lead to team conflicts and inefficiencies. Sandy illustrates that in practices with under ten employees, appointing team leaders for different departments is a more effective strategy than designating an office manager. Furthermore, the episode highlights the essential role...

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Transform Your Dental Website Into a Patient Magnet show art Transform Your Dental Website Into a Patient Magnet

Dental Drill Bits with Sandy Pardue

How can YOUR practice stand out in the crowded online space? In this episode, Michael, Sandy, and Ali dive into proven strategies for enhancing your practice's online presence. Joined by Ali from DocSites, a leader in dental websites and marketing, the conversation reveals how to keep your website fresh and engaging. From showcasing compelling before-and-after photos to ensuring your team and service information is always current, Ali provides actionable tips that can attract new patients and keep your existing ones loyal. But it doesn't stop at just updating your website. Ali discusses the...

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Consulting vs. Coaching: Which Does Your Practice Need? show art Consulting vs. Coaching: Which Does Your Practice Need?

Dental Drill Bits with Sandy Pardue

Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They clarify that while coaching hones the personal development of your team, consulting zeros in on your business's heartbeat—its systems, organization, and overall operational efficiency. From reducing stress to improving overall practice productivity, they paint a vivid picture of how the right consultant can turn a chaotic office into a well-oiled machine. Sandy shares invaluable tips on choosing...

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Dental Practice Pitfalls and How to Avoid Them show art Dental Practice Pitfalls and How to Avoid Them

Dental Drill Bits with Sandy Pardue

What pitfalls are most common in dental practices? In this episode, Michael and Sandy unpack the challenges and strategies that can make all the difference. From mastering efficient systems to ensuring your team remains accountable, Sandy's insights will steer you away from common pitfalls like the notorious slow periods in August and September. With a focus on tracking crucial metrics and recognizing trends, this conversation is packed with actionable advice for keeping your practice bustling year-round. But that’s not all—Sandy emphasizes the irreplaceable value of proactive...

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Enhancing the Patient Experience With an Effective Handoff show art Enhancing the Patient Experience With an Effective Handoff

Dental Drill Bits with Sandy Pardue

How can your practice ensure a seamless and enjoyable patient experience from start to finish? In this episode, Michael and Sandy delve into the critical role of effective communication and smooth handoffs in transforming dental visits into positive experiences. They unravel the nuances of ensuring clear, empathetic communication at every touchpoint during the patient's journey, especially during transitions between different stages of their appointments. The conversation is packed with actionable insights on implementing structured handoffs, involving patients in the process, and the...

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More Episodes

Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They clarify that while coaching hones the personal development of your team, consulting zeros in on your business's heartbeat—its systems, organization, and overall operational efficiency. From reducing stress to improving overall practice productivity, they paint a vivid picture of how the right consultant can turn a chaotic office into a well-oiled machine.

Sandy shares invaluable tips on choosing the right consultant, stressing the importance of experience, and steering clear of advice from inexperienced sources or online hearsay. They candidly discuss common challenges and misconceptions team members have about consulting, and provide practical advice for seamlessly introducing a consultant to your team. By the end of this episode, you’ll understand how consultants can provide ongoing support well beyond mere initial implementation, and why viewing them as temporary "training wheels" can eventually lead your practice to smooth, independent operation. Don't forget to check out Classic Practice Resources and join the conversation in the Dental Gumbo Facebook group!

What You'll Learn in This Episode:

  • The crucial differences between consulting and coaching for dental practices.
  • How consultants can help improve systems, organization, and reduce practitioner stress.
  • Why experience is key when selecting a consultant and red flags to watch for.
  • Common team challenges and misconceptions about working with consultants.
  • Tangible benefits of consulting, like increased productivity and better team training.
  • Practical tips for effectively introducing a consultant to your team.
  • Insights into Classic Practice Resources’ approach to consulting, including ongoing support.

Ready to transform your practice with an effective consultant? Tune in to get all the details!

Sponsors:

Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

Tools/Software:

Zoom

People:

Howard Farran

Gordon Christensen

Brands:

Taco Bell

Burger King

Fortune 500

Wataburger