Ep 266: The Future of AI and Insurance with Marc Fredman of CCC Intelligent Solutions
Release Date: 08/23/2024
Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey
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Join us on this episode as we speak with Leighton Healey, CEO and founder of KnowHow. Leighton introduces Knowhow's transformative app that revolutionizes employee onboarding and training through innovative A.I. technologies. He explores the role of A.I. in property restoration and the significant impact of online reviews on businesses. Join Leighton and Lee as they dive into engaging insights on how technology redefines workforce competence and customer experiences. Key Highlights: Discover how KnowHow transitions companies from traditional operation manuals to a dynamic app. Understand the...
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Ep 266: The Future of AI and Insurance with Marc Fredman of CCC Intelligent Solutions
FNO: InsureTech
FNO: InsureTech welcomes back Marc Fredman, Chief Strategy Officer at CCC Intelligent Solutions, for his third appearance on the show. As one of the largest and experienced drivers of data in the insurance industry, we’re excited to dive back in and hear what CCC is all about. Marc shares insightful updates on CCC’s latest advancements, including the role of AI in claims processing, the concept of Intelligent Experience (IX), and much more. Tune in today for a great discussion. Key Highlights The evolution of CCC Intelligent Solutions and its impact on the PNC insurance economy. ...
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Ep 265: Beyond the Finish Line: Olympic Passion and Insurance Parallels with Rob and Lee
FNO: InsureTech
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Ep 264: Breaking Barriers in Pet Insurance: Insights from Odie’s Founders
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Ep 263: Redefining Restoration: Albi’s Approach to Efficient Claims Management (feat. Alex Duta, Albi)
FNO: InsureTech
In this episode of FNO: InsureTech Podcast, we welcome Alex Duta, founder and CEO of Albi, a groundbreaking workflow management tool for damage restoration contractors. Alex dives deep into the inefficiencies plaguing the restoration industry and how Albi leverages technology to streamline processes, reduce administrative burdens, and foster greater transparency between contractors and insurers. Whether you’re a restoration contractor, insurance professional, or tech enthusiast, this episode offers valuable insights into revolutionizing property claims management. Key Highlights ...
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Ep 262: Client-Centric Innovation: Transforming Insurance Solutions at Alacrity (feat. Jonathan Miko, Alacrity Solutions)
FNO: InsureTech
Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to...
info_outlineFNO: InsureTech welcomes back Marc Fredman, Chief Strategy Officer at CCC Intelligent Solutions, for his third appearance on the show. As one of the largest and experienced drivers of data in the insurance industry, we’re excited to dive back in and hear what CCC is all about. Marc shares insightful updates on CCC’s latest advancements, including the role of AI in claims processing, the concept of Intelligent Experience (IX), and much more. Tune in today for a great discussion.
Key Highlights
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The evolution of CCC Intelligent Solutions and its impact on the PNC insurance economy.
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Marc’s role as Chief Strategy Officer and his vision for the future of customer-centric technology.
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The integration of AI in claims processing and its transformative potential.
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Introduction to the concept of Intelligent Experience (IX) and how it fuses customer, employee, and business metrics for optimal outcomes.
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Practical examples of AI applications in claim prediction, subrogation, and overall system management.
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Future trends and the inevitable advancement of AI in the insurance industry.
Quotes
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"Technology still has to be able to provide a real bottom line benefit for the people that use it." – Marc Fredman
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"With intelligent experience and the stuff that’s now possible with AI, you don’t have to choose among those things." – Marc Fredman
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"We are at diminishing marginal returns in terms of the old ways of thinking for technology." – Marc Fredman
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"An intelligent experience is one that just works." – Marc Fredman