How Time Management & Delegation Transform Contracting Businesses in 2025 | Danielle & Suzanne
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Release Date: 02/19/2025
How AI Is Revolutionizing HVAC Businesses by Automating SOPs and Preventing Costly Mistakes
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Learn how to automate tasks, save time, and increase your profit.No coding required! 👉 Enroll Today- ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, recorded live at the BDR Spark 2025 event, hosts Tersh Blissett and Joshua Crouch speak with Samantha Brazie, General Manager at Progressive Heating, Air and Plumbing. They explore the complexities of navigating the HVAC industry amidst the challenges of private equity acquisitions and maintaining a family-owned business...
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Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of Service Business Mastery podcast, hosts Tersh Blissett and Joshua Crouch engage with Daniel Fuentes and Nikolai Matveev, founders of Cardinal Plumbing, Heating and Air. They look into the challenges of implementing online scheduling systems in a service business, covering everything from technological integration to...
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Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
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Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- —----------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, recorded live at the Business Uncensored event in Chattanooga, Tennessee, hosts Tersh Blissett and Joshua Crouch talk with Matt Michel, a speaker, writer, and rancher at Ranchlands of Texas LLC, and Brandon Jacob, the Principal of Contractors Financial Opportunity LLC. They explore the challenges of selling a service...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, recorded live at Business Uncensored Event in Chattanooga, Tennessee. Hosts Tersh Blissett and Joshua Crouch are joined by Zac Garside, Founder of "Done-For-You Email Marketing." They explore the evolving landscape of email marketing within the Service Industry, addressing current trends, challenges, and the critical role of adapting email strategies to Market Changes. 📈🛠 Zac Garside shares expert insights on Improving operational efficiency through tailored email...
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How Time Management & Delegation Transform Contracting Businesses in 2025 | Danielle & Suzanne
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts. 📈🛠 Danielle and Suzanne share insights on enhancing operational efficiency through strategic price book updates and the benefits of coaching in navigating these changes. This...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this insightful episode, recorded at the Nexstar Event in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch engage with Leah Paige, a customer experience coach with Nexstar. Leah shares her expertise on leadership and coaching within the service industry. They explore the significant impact of embracing failures and learning from them, the integration of AI and automation into service business practices, and the personal anecdotes that highlight the transformative power of personal...
info_outlineWelcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! www.servicebusinessmastery.com
In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts. 📈🛠
Danielle and Suzanne share insights on enhancing operational efficiency through strategic price book updates and the benefits of coaching in navigating these changes. This conversation is filled with practical tips for service businesses aiming to thrive in dynamic conditions.
Timestamps ⏰
03:38 - Introduction to the Episode Along with Guests Danielle Putnam and Suzanne Wedeven.
04:22 - Industry Trends: Sales Decline, Call Volume Impact & Pricing Inflation.
05:51 - Box Replacements vs. Repairs: Pricing Challenges & Automation Solutions
09:25 - Optimizing Business Processes & Time Management Before Automation
13:09 - Boosting Efficiency: Delegation, Virtual Assistants & Performance-Based Pay Considerations.
18:03 - Maximizing Industry Events: The Power of Networking & Effective Strategies
23:14 - Breaking Into Industry Circles: Networking, Planning & Engagement at Events
26:43 - Adapting to Industry Changes: Tech Trends, Experience & Consumer Education
30:53 - Closing Remarks and Appreciation for Event Participation.
In this Episode, here's what you can expect to learn:
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Exploring how tools like Avoca boost booking rates and operational efficiency.
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Automating call handling and customer interactions to save time and resources.
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Integrating new technologies while retaining a personal touch in customer service.
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Merging technology with expert knowledge for superior outcomes.
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Strategies for service companies to scale effectively and reduce costs while improving customer satisfaction.
If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)
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This episode is kindly sponsored by:
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CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
Connect with us!
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Join the Service Business Mastery Facebook group for more updates!
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Visit our website: www.servicebusinessmastery.com
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