Interviewing for the Right Hire
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Release Date: 03/03/2025
One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Summary: This week, Sandy is fresh off an energizing Front Desk Pro seminar in Burbank, California—and she’s bringing the heat! Dana and Sandy dive deep into a topic that every dental practice owner and manager needs to master: employee one-on-ones. From handling raise requests to increasing team engagement and reducing turnover, this episode is packed with real-world strategies and scripted verbal skills you can use right away. Sandy shares how acknowledgment and structure transform the culture of a practice, while Dana brings in heartfelt reminders of how leadership impacts lives...
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One-on-Ones: Keeping Your Dental Team Aligned & Engaged
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share how regular one-on-one meetings can transform your culture, boost accountability, and keep your team growing in the right direction. They break down the timing, tools, and tone of a successful one-on-one—plus how to turn them into growth opportunities, not gripe sessions. If you want more engagement and less drama in your dental office, start here. What You’ll Learn: How to set up...
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The Hygiene Appointment Fix
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Is your hygiene schedule disappearing before your eyes? You’re not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your bottom line suffering. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down why hygiene schedules fall apart—and how to fix it for good! From smarter pre-scheduling to foolproof confirmation techniques, they’re sharing real-world solutions to keep your chairs full and your patients accountable. What You’ll Learn: ✅ The #1 reason why hygiene...
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Ring, Ring! Mastering the First Impression – Live Call Analysis
Dental Drill Bits with Sandy Pardue and Dana Salisbury
📢 Episode Title: "Ring, Ring! Mastering the First Impression – Live Call Analysis" 🎙 Episode Description What happens when a potential patient calls your dental office? That first impression can make or break their decision to schedule an appointment. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury analyze a real call from a dental practice, breaking down what worked, what didn’t, and how small tweaks can dramatically improve conversion rates. Listen in as they share pro tips on phone etiquette, tone, and the must-have scripts that turn callers into...
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Too Sick to Work? Managing the Unexpected Absentee
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Description Unexpected call-outs can throw your dental practice into chaos—but they don’t have to! In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down how to create an attendance culture that keeps your team accountable without being rigid. They’ll share real-world strategies for managing sick calls, setting clear attendance policies, and keeping your team engaged. What You’ll Learn: ✅ How to prevent a culture of absenteeism from spreading in your practice 🚫 ✅ The importance of direct communication about attendance expectations 🗣️...
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Interviewing for the Right Hire
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right questions, and avoid costly hiring mistakes. What you’ll learn: ✅ The difference between situational vs. behavioral interview questions—and why both matter 🎯 ✅ Why working interviews are a legal and financial risk you shouldn’t take 🚫 ✅ The must-ask questions that reveal a candidate’s true communication...
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Finding the Right Candidate
Dental Drill Bits with Sandy Pardue and Dana Salisbury
📢 Sponsored by: ✅ Plan Forward – The dental membership plan partner that helps your office thrive. Mention Dental Drill Bits for an exclusive offer! . 💡 Take Action Today: Don’t let hiring challenges slow down your practice growth! Take Sandy’s Challenge: ➡️ Review your current job ad—does it attract the right candidates? ➡️ Implement a phone screening process to filter applicants faster ➡️ Make your hiring process an extension of your practice culture 👍 Subscribe & Leave a Review: Enjoyed this episode? Subscribe to Dental Drill Bits and leave a review!...
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Front Desk Chaos to Clarity
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Front Desk Chaos to Clarity Episode Description: In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the biggest front desk challenges in dental practices—how to maintain consistency and organization when multiple team members rotate through the same position. 🔄 One doctor from the Dental Drill Bits Facebook group asked: How do I streamline communication and documentation when different front desk employees work on different days? Sandy and Dana break it all down, sharing real-world strategies to bring clarity and structure to the front office. They discuss the...
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Do You Really Need an Office Manager?
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Title: Do You Really Need an Office Manager? Episode Description: In this episode of The Dental Drill Bits Podcast, Sandy and Dana tackle one of the most common dilemmas for dental practice owners—Do you really need an office manager? 🤔 Hiring an office manager can seem like the perfect solution to reducing stress and improving operations, but without a clear role definition, it can create more challenges than solutions. In this episode, they break down when an office manager is truly needed, what skills are essential for success, and whether team leaders might be a better...
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Mastering Onboarding for a Thriving Dental Practice
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Title: Mastering Onboarding for a Thriving Dental Practice Episode Description: In this episode of The Dental Drill Bits Podcast, Sandy and Dana dive into the make-or-break process of onboarding new team members in a dental practice. A strong onboarding system not only prevents turnover but also sets the stage for a thriving team culture and long-term success. 🚀 They share real-world experiences, practical strategies, and actionable steps to ensure new hires feel welcomed, supported, and set up for success from day one. Key Takeaways: ✔ The biggest onboarding mistakes that lead to...
info_outlineHiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right questions, and avoid costly hiring mistakes.
What you’ll learn:
✅ The difference between situational vs. behavioral interview questions—and why both matter 🎯
✅ Why working interviews are a legal and financial risk you shouldn’t take 🚫
✅ The must-ask questions that reveal a candidate’s true communication skills and work ethic 💬
✅ How to use group interviews to quickly identify top candidates 👥
✅ The secret to assessing body language, energy, and attitude in an interview 🔍
✅ A step-by-step process to make better hiring decisions faster ⏳
Real Results in Action:
Sandy shares how a simple group interview strategy helped find top hires in just one session—and how you can use it to streamline your own process!
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📍 Burbank, CA – March 28, 2025
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Use promo code "Secret Sauce" for $100 off your registration!
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📢 Sponsored by:
✅ Plan Forward – The dental membership plan partner that helps your office thrive. Mention Dental Drill Bits for an exclusive offer! Learn more here.
💡 Take Action Today:
Don’t let a bad interview process lead to a bad hire! Take Sandy’s Challenge:
➡️ Review your interview questions—are they revealing enough about candidates?
➡️ Consider a group interview to quickly assess multiple applicants
➡️ Implement situational & behavioral questions to uncover real insights
👍 Subscribe & Leave a Review:
Enjoyed this episode? Subscribe to Dental Drill Bits and leave a review! Your feedback helps us bring you even more game-changing strategies.