Help Support Rock Out Myeloma — January 15
No Vacancy Live and No Vacancy News
Release Date: 12/22/2025
FNA 198: The One Where We Try to Coury Favor
No Vacancy Live and No Vacancy News
Hotelier and comedian Alex Coury returns to join Glenn, Craig and Doctor Producer Suzanne to kick off the weekend with a hilarious (they wish) happy hour.
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1005: Why Hotel F&B Has to Lead With Story, Not Square Footage
No Vacancy Live and No Vacancy News
Hotel food & beverage doesn’t fail because of trends — it fails when concept, design, and execution never fully line up. On #NoVacancyNews, I’m joined by Ami Alexander, Managing Partner at Barrel Aged Management, to talk about how #hotel #restaurants actually get built, refreshed, and kept relevant over time. Ami’s background spans luxury hotels, global restaurant groups, and lifestyle brands, including time with Hakkasan, Sydell Group, Montage, and Pendry. That perspective shapes how she thinks about storytelling, training, and why hotels can’t afford to treat F&B as an...
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1004: Food, Culture, and Leadership Inside a High-Performing Hotel F&B Team
No Vacancy Live and No Vacancy News
Hotel food & beverage only works when culture, consistency, and leadership line up — and that’s exactly what this #NoVacancyNews conversation explores. I’m joined by Greg McGowan, Regional Director of Food & Beverage for Kolter Hospitality and Executive Chef at Hyatt Centric Las Olas Fort Lauderdale, recorded on site in South Florida. Greg’s path through country clubs, hotels, and leadership roles gives him a grounded view of what actually keeps F&B teams strong over time — especially in high-volume, full-service environments where turnover, burnout, and guest...
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1003: How Resorts World Las Vegas Uses Technology Without Losing the Human Touch
No Vacancy Live and No Vacancy News
I did this one from the 66th floor Alle Lounge at Resorts World Las Vegas, with Shannon McCallum, VP of Hotel Operations, about how the property continues evolving four-plus years after opening. Resorts World operates more than 3,500 rooms across three brands -- Hilton, Conrad, and Crockfords -- all under one roof. That scale forces real decisions about technology, guest choice, and efficiency — especially when different guests expect very different experiences. Shannon walks through how the team thinks about: 📱: Digital check-in and Apple Wallet keys without forcing app adoption ...
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1002: Why Beverage Trends Matter More Than Ever for Hotel Profitability
No Vacancy Live and No Vacancy News
Beverage has moved from a supporting role to a real revenue driver in hotel F&B, and that shift isn’t accidental. #NoVacancyNews I’m joined by Adrian Biggs, Director of Advocacy at Bacardi, to talk through what their latest global trends report reveals about how — and when — guests are actually drinking. This isn’t guesswork. Bacardi builds this report using global ambassador insight, consumer research across multiple countries, and real operator behavior. The result is a clearer picture of where beverage demand is heading and how hotel bars can respond. What stood out most to me...
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Friday Night Audit Flashback: Where This Whole Mess Started
No Vacancy Live and No Vacancy News
Because it’s STILL the holidays, I’m rerunning something that still makes me smile — episode one of Friday Night Audit. This show started in 2021, smack dab in the middle of COVID, when a lot of us in the hotel business felt disconnected, stuck at home, and spending way too much time on video calls. We also missed the best part of conferences: hanging out at the bar afterward, talking shop, telling stories, and laughing at how completely cuckoo this business can be. So we built Friday Night Audit to feel like that moment. The idea was simple: hotel people as real people, having a...
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Flashback to Just Before Everything Changed: A Live Conversation from Early COVID
No Vacancy Live and No Vacancy News
This week, as I look back on podcasts that mattered to me over the last 10 years of No Vacancy and Rouse Media, I’m sharing some episodes that reflect where the industry — and all of us — actually were at the time. This one is difficult, but important. It’s one of the first live shows we ever did, recorded just before COVID shut everything down. At that point, we were still learning what this virus was, how it spread, and what it might mean for travel and hotels. I went live on LinkedIn with Anthony Melchiorri and Dr. Primas, a New York–based physician with deep experience in travel...
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What FIFA 2026 Really Means for Hotel Development
No Vacancy Live and No Vacancy News
Everyone talks about FIFA 2026 like it’s a guaranteed win for hotels. The reality is more complicated. I connected with Bruce Ford of Lodging Econometrics to look at the actual hotel development, renovation, and conversion activity tied to FIFA host cities across the U.S., Canada, and Mexico — and to answer a question hoteliers ask every time a mega-event comes to town: Should you really build for this? On #NoVacancyNews, Bruce breaks down where hotels are being added, where renovations matter more than new builds, and why most smart owners don’t bet long-term strategy on short-term...
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Help Support Rock Out Myeloma — January 15
No Vacancy Live and No Vacancy News
I spoke with Allen Rolleri about his family’s experience dealing with multiple myeloma, a rare and incurable form of cancer. The Rock Out Myeloma fundraiser takes place January 15, raising funds to support families facing the financial realities that come with long-term treatment. On #NoVacancyNews, Allen explains what the diagnosis meant in practical terms, how quickly his family had to learn about the disease, and why costs outside of medical bills often become part of the challenge. The conversation stays focused on awareness gaps, everyday expenses people don’t anticipate, and how...
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FNA 196: Old Year, New Friends
No Vacancy Live and No Vacancy News
Happy Holidays! In our 2025 sendoff show Glenn, Craig and Dr Producer Suzanne welcome Raj Chudasama and Sara Pinto of M1Intel. They seem nice enough so the crew thought it would be fun to get to know them over some happy hour cocktails and some laughs to kick off the holiday season Friday Night Audit style.
info_outlineI spoke with Allen Rolleri about his family’s experience dealing with multiple myeloma, a rare and incurable form of cancer.
The Rock Out Myeloma fundraiser takes place January 15, raising funds to support families facing the financial realities that come with long-term treatment.
On #NoVacancyNews, Allen explains what the diagnosis meant in practical terms, how quickly his family had to learn about the disease, and why costs outside of medical bills often become part of the challenge.
The conversation stays focused on awareness gaps, everyday expenses people don’t anticipate, and how support often comes in specific, practical forms.
Topics covered:
🎸: What Rock Out Myeloma funds and how it helps families
🧠: What a multiple myeloma diagnosis looks like day to day
💸: Financial pressure tied to long-term treatment
📉: Why this cancer receives limited attention and funding
🤝: How targeted support actually makes a difference
More information is available at fightingagainstmyeloma.com.