3543: From App Stores to Ownership, Xsolla on Gaming’s D2C Turning Point
Release Date: 01/05/2026
Tech Talks Daily
Are we asking ourselves an honest question about who really owns automation inside a business anymore? In my conversation with Darin Patterson, Vice President of Market Strategy at Make, we explore what happens when speed becomes the default requirement, but visibility and structure fail to keep up. Make has become one of the breakout platforms for teams that want to build automated workflows without writing code, and now, with AI agents joining the mix, the stakes feel even higher. Darin talks candidly about the tension between empowerment and chaos, especially in organizations that...
info_outlineTech Talks Daily
Was 2025 the year the games industry finally stopped talking about direct-to-consumer and started treating it as the default way to do business? In this episode of Tech Talks Daily, I’m joined by Chris Hewish, President at Xsolla, for a wide-ranging conversation about how regulation, platform pressure, and shifting player expectations have pushed D2C from the margins into the mainstream. As court rulings, the Digital Markets Act, and high-profile battles like Epic versus Apple continue to reshape the industry, developers are gaining more leverage, but also more responsibility, over how they...
info_outlineTech Talks Daily
In this episode of Tech Talks Daily, I’m joined by Kiren Sekar, Chief Product Officer at Samsara, to unpack how AI is finally showing up where it matters most, in the frontline operations that keep the global economy moving. From logistics and construction to manufacturing and field services, these industries represent a huge share of global GDP, yet for years they have been left behind by modern software. Kiren explains why that gap existed, and why the timing is finally right to close it. We talk about Samsara’s full-stack approach that blends hardware, software, and AI to turn...
info_outlineTech Talks Daily
What if airlines stopped thinking in terms of seats and schedules and started designing for the entire journey instead? In this episode of Tech Talks Daily, I’m joined by Somit Goyal, CEO of IBS Software, to talk about how travel technology is being rebuilt at its foundations. Since we last spoke, AI has moved from experimentation into everyday operations, and that shift is forcing airlines to rethink everything from retailing and loyalty to disruption management and customer trust. Somit shares why AI can no longer sit on the edge of systems as a feature, and why it now has to be...
info_outlineTech Talks Daily
What happens when a podcast stops being something you listen to and becomes something you physically show up for? In this episode of Tech Talks Daily, I wanted to explore a different kind of tech story, one rooted in community, endurance, and real human connection. I was joined by Sam Huntington, a Business Development Officer at Wells Fargo, who has quietly built something special at the intersection of technology, entrepreneurship, and cycling through his podcast and community project, Hill Climbers. Sam’s story starts far from a studio. It begins on a bike, moving through Philadelphia,...
info_outlineTech Talks Daily
What happens to patient care when hospital systems suddenly go dark and clinicians are forced back to pen and paper in the middle of a crisis? In this episode of the Tech Talks Daily Podcast, I speak with Chao Cheng-Shorland, Co-founder and CEO of ShelterZoom, about a problem that many healthcare leaders still underestimate until it is too late. As ransomware attacks, cloud outages, and system failures become more frequent, electronic health record downtime has shifted from a rare incident to a recurring operational risk with real consequences for patient safety, staff wellbeing, and hospital...
info_outlineTech Talks Daily
Is your website still the front door to your business, or has AI already quietly changed where customers first meet your brand? In this episode of the Tech Talks Daily Podcast, I sit down with Dominik Angerer, Co-founder and CEO of Storyblok, to unpack how content, search, and discovery are shifting in an AI-first world. As search behavior moves away from blue links toward direct answers inside tools like ChatGPT and Google summaries, Dominik explains why many businesses are seeing traffic decline even while signups and conversions continue to grow. We explore how AI is reshaping the role of...
info_outlineTech Talks Daily
What happens when the push for smarter crypto wallets runs headfirst into the reality that everything on a public blockchain can be seen by anyone? In this episode of Tech Talks Daily, I wanted to take listeners who may not live and breathe Web3 every day and introduce them to a problem that is becoming harder to ignore. As Ethereum evolves and smart accounts unlock new wallet features, the surface area for risk grows at the same time. That is where privacy-first Layer 2 solutions enter the conversation, not as an abstract idea, but as a practical response to very real security and usability...
info_outlineTech Talks Daily
What happens when the systems designed to make life easier quietly begin shaping how we think, decide, and choose? In this episode of the Tech Talks Daily Podcast, I sit down with Jacob Ward, a journalist who has spent more than two decades examining the unseen effects of technology on human behavior. From reporting roles at NBC News, Al Jazeera, CNN, and PBS, to hosting his own podcast The Rip Current, Jacob has built a career around asking uncomfortable questions about power, persuasion, and the psychology sitting beneath our screens. Our conversation centers on his book The Loop: How A.I Is...
info_outlineTech Talks Daily
How is HR changing when AI, economic pressure, and rising employee expectations all collide at once? In this episode of Tech Talks Daily, I’m joined by Simon Noble, CEO of Cezanne HR, to unpack how the role of HR is evolving from a traditional support function into something far more closely tied to business performance. Simon shares why HR is increasingly being judged on outcomes like retention, capability building, and readiness for change, rather than policies, processes, or cost control. Yet despite that shift, many HR leaders still find themselves pulled back into a compliance-first...
info_outlineWas 2025 the year the games industry finally stopped talking about direct-to-consumer and started treating it as the default way to do business?
In this episode of Tech Talks Daily, I’m joined by Chris Hewish, President at Xsolla, for a wide-ranging conversation about how regulation, platform pressure, and shifting player expectations have pushed D2C from the margins into the mainstream. As court rulings, the Digital Markets Act, and high-profile battles like Epic versus Apple continue to reshape the industry, developers are gaining more leverage, but also more responsibility, over how they distribute, monetize, and support their games.
Chris breaks down why D2C is no longer just about avoiding app store fees. It is about owning player relationships, controlling data, and building sustainable businesses in a more consolidated market. We explore how tools like Xsolla’s Unity SDK are lowering the barrier for studios to sell directly across mobile, PC, and the web, while handling the operational complexity that often scares teams away from global payments, compliance, and fraud management.
We also dig into what is changing inside live service games. From offer walls that help monetize the vast majority of players who never spend, to LiveOps tools that simplify campaigns and retention strategies, Chris shares real examples of how studios are seeing meaningful lifts in revenue and engagement. The conversation moves beyond technology into mindset, especially for indie and mid-sized teams learning that treating a game as a long-term business needs to start far earlier than launch day.
Here in 2026, we talk about account-centric economies, hybrid monetization models running in parallel, and the growing role of community-driven commerce inspired by platforms like Roblox and Fortnite. There is optimism in these shifts, but also understandable anxiety as studios adjust to managing more of the stack themselves. Chris offers a grounded perspective on how that balance is likely to play out.
So if games are becoming hobbies, platforms are opening up, and developers finally have the tools to meet players wherever they are, what does the next phase of direct-to-consumer really look like, and are studios ready to fully own that relationship?
Thanks to our sponsors, Alcor, for supporting the show.