Libsyn Directory

2358: Topic Showcase: Customer Service

Release Date: 02/21/2026

2359: Sunday Podcast: Understanding Grace (For Real)

The Level 10 Contractor Daily Podcast

It’s the Sunday Podcast, and that means Rich steps off the marketing path and veers into the side roads of spirituality and self improvement. Today is firmly under the header of Spirituality, and Rich is going to explain what grace is, and why it is the key to finding our way back to God. This discussion takes several twists and turns, so pay close attention!

2358: Topic Showcase: Customer Service

The Level 10 Contractor Daily Podcast

Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor’s ENTIRE podcast run. This week, we showcase customer service. How are you treating your money-makers? Are you doing everything you can to ensure customers have the best experience working with you… hiring the best people, staying in touch throughout a project, and following up to make certain they are satisfied? If you aren’t taking care to deliver top notch customer service, you can kiss repeat and referral business goodbye, not to mention the glowing reviews...

2357: SEO Explained In Just 18 Minutes

The Level 10 Contractor Daily Podcast

Okay so you know Rich talks about SEO a lot–and for good reason! It’s a great way for your company to get anywhere from dozens to HUNDREDS of leads a month from people who are currently actively searching for what you sell. So recently Rich heard that Ted talks are 18 minutes long… and the idea of a Ted Talk, of course, is to get your most powerful message out there in as powerful a way as possible… but in a compact amount of time–18 minutes. Turns out, he only needs 16, but with this intro, it’s 18. Here you go with the condensed and awesome version of how SEO really works.

2356: TBT: Our Issued Leads Are Up 15,400% Since Our L10 Website Went Live

The Level 10 Contractor Daily Podcast

So you might be asking yourself… this Level 10 podcast is pretty good, but does all this stuff Rich talks about actually work? Well I’m glad you asked! On Thursday’s podcast, Rich interviews Level 10 Contractor client Shawn Clemens, owner of Clemens Home Solutions in Muncie, Indiana. Holy cow–you’re gonna want to pay attention to this one! They first had Level 10 build their new website, which went live about a year ago. Since then, they’ve had Level 10 handling their SEO, radio, and paid facebook advertising… and we’ve also helped them with direct mail, and their brand...

2355: I'm Calling It: Radio Is Dead

The Level 10 Contractor Daily Podcast

Radio is dead in 2026—not dying, DEAD. After spending millions on radio ads over 25 years, I'm exposing the 82% weekly reach scam and revealing a real client case study: $93K spent, 39% marketing cost, and why I pulled the plug completely. Learn where smart contractors are moving their ad dollars instead (OTT, CTV, digital) and stop lighting your budget on fire.

2354: How Google Decides Which Contractors Get the Calls (GAF Live – Chicago)

The Level 10 Contractor Daily Podcast

Rich uses a fishing analogy to explain why most roofing websites fail to generate leads at this year’s GAF Conference in Chicago. He reveals that the average contractor website scores just 27 out of 100, despite using "professional" agencies. The episode covers the fundamentals of driving traffic through Google search and converting visitors into leads, explaining that most people have never replaced a roof and turn to Google when they need one. Rich shares actionable strategies for making your website a competitive advantage in a crowded market.

2353: 5 Ways To Use The "Big Bill" In Your Marketing

The Level 10 Contractor Daily Podcast

Oversized visuals stop people in their tracks. In this episode, Rich explains the “Big Bill” strategy and five proven ways contractors can use giant dollar bills to break patterns, start conversations, and make their marketing impossible to ignore.

2352: Sunday Podcast: Developing Self Confidence

The Level 10 Contractor Daily Podcast

It’s the Sunday Podcast, and that means Rich tackles topics of either a self-development or spiritual nature, and as you might guess from the podcast title, today it’s self-development. One of Rich’s favorite quotes comes from Phil Knight, the founder of Nike, who said, referring to the early days of the business when its future was anything but certain: Confidence: More than equity or liquidity, that’s what a man needs. Rich is going to discuss how to develop that elusive trait… and as you know, he’s got plenty of great stories to back it up. This is a recording from an old...

2351: Topic Showcase: Consumer Advocacy

The Level 10 Contractor Daily Podcast

Every Saturday, we showcase a topic important to you by rounding up the greatest highlights and clips from Level 10 Contractor’s ENTIRE podcast run. This week, we showcase the advantages of becoming a consumer advocate in your marketing. Consumers want to make the best buying decision possible. By becoming the font out of which that knowledge comes, you can make sure they understand exactly why your business is the absolute right choice. We take on our competition head to head… and compel prospects and other spectators onto our side. Topics covered today will include studying your...

2350: The Website That Scored “Negative One” On Web Audit

The Level 10 Contractor Daily Podcast

I don’t know if you know it or not, but Level 10 Contractor will perform an audit on your website and score it on a scale of 1 to 100 for both Findability--which has to do with how well people can find your site when searching keywords on Google… and also Conversionability… which is how well your site is doing at converting lookers into leads. On Friday’s podcast, Rich reviews a website audit with the marketing person at a Roofing company in Chicago… and, well, Rich found a site that actually scores less than ZERO. To be precise, the site scores a negative one. That’s right, a...

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