#313 Bett: Lightening the Admin Load, Strengthening Human Connection

In this episode, we explore the intersection of technology, scalability, and human connection. We begin with Peter Lancet from My Trencher, who discusses the "numbers game" university career services face. He explains how his platform provides an "operational layer" that allows small teams to support thousands of students, moving from reactive advice to strategically identifying and assisting those most at risk. The conversation then deepens with Doug Delpha, a Professor at the University of Strasbourg and AI Engineer. Doug advocates for a return to the "Aristotle and Plato" style of mentorship, arguing that while teachers must become AI-proficient, their primary role is to be a protected human figure who can handle sensitive student crises that chatbots simply cannot. Crucially, Doug also issues a wake-up call regarding digital sovereignty, challenging international institutions to build "elasticity" into their systems rather than relying blindly on American infrastructure that could be impacted by geopolitical shifts or outages.

We then turn our focus to the administrative side of inclusion with Andy Bell from Trellis. A winner of the CivTech award in Scotland, Andy shares how his team is using AI to alleviate the paperwork burden in Special Educational Needs (SEND) departments. By transcribing meetings and automatically creating first drafts of child plans, Trellis is helping councils and teachers reclaim valuable time, allowing them to focus less on administration and more on the students who need them most.

Ready to learn more about the future of learning? This episode is proudly sponsored by Everway and Edmentum. Discover how they are transforming education by visiting https://www.everway.com/ and https://www.edmentum.com/.