Hilton Orlando Turns Digital Signage Into Event Revenue
No Vacancy Live and No Vacancy News
Release Date: 06/09/2026
Hotel AI Won’t Work If the Data Is a Mess
No Vacancy Live and No Vacancy News
On No Vacancy, I talked with Charif Zahrane, Managing Partner at M7 Services, about the hotel technology mess sitting underneath the AI conversation. Everybody wants to talk about AI. Charif wants hotel operators to look at what sits below it first. Data. Infrastructure. Security. System connections. The unsexy stuff that decides whether the shiny new tool actually works or turns into another headache. That’s where this conversation gets useful. Hotel operators can’t just throw AI on top of messy systems and expect magic. They need a cleaner foundation, a better understanding of what...
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FNA 212: What Arnie Missed
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Today we answer the most important question of all, what Arnie missed. Arnie Garfinkle tosses back some cocktails with Glenn, Craig and Producer Suzanne for this week's Friday Night Audit. Bets are open to how late Arnie shows up for his guest spot.
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Where Hotel Investment Still Works When New Builds Don’t
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At last week’s NYU IHIF, I talked with David Duncan, President and CEO of First Hospitality, about where hotel investment still works when new construction rarely pencils. That’s the part of the market I keep hearing more about: not shiny new projects, but existing hotels where the right capital, brand strategy, operating discipline, or management change can unlock something better. David has a useful view on that because First Hospitality now plays on both sides of the equation: investment and operations. In this conversation, we got into why more opportunities may come from assets that...
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How Stonebridge Uses AI Inside Hotel Operations
No Vacancy Live and No Vacancy News
Most hotel AI conversations stay too abstract. , CEO and President of , brought it back to the work operators deal with every day: financials, trip reports, sales data, STR reports, and property-level decisions. I recorded this conversation during last week’s conference, where Rob shared how Stonebridge uses AI inside hotel operations right now. Stonebridge uses , , and Copilot at the corporate level, and the company has rolled out across its hotels. Rob talked about using for faster answers, better property context, and fewer wasted steps before a team has to chase another call, email,...
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Hotel Booking Windows Are Shrinking. Don’t Panic-Discount.
No Vacancy Live and No Vacancy News
At last week’s NYU IHIF, Glenn Haussman talks with John Schultzel, Chief Growth Officer at Olympia Hospitality, about drive-to demand, shrinking booking windows, rate discipline, destination marketing, and how hotels can stay close to guests without losing the human side of hospitality. Olympia operates across New England, up and down the East Coast, and as far west as Colorado, giving John a clear look at different market patterns. He sees continued opportunity in drive-to leisure markets, even when broader economic stress makes travelers more cautious. Drive-to demand can hold up when...
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Hotel Deals Are Picking Up, But Closing Them Requires Creativity
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During last week's NYU IHIF, I talked with Ryan Bosch of Arriba Capital because hotel transactions have picked up, but closing deals still takes a lot more creativity than people may realize. Ryan sees a growing performance gap between hotels where owners continually invested in their properties during the last six years and hotels where owners delayed CapEx. Now that gap is showing up in value, refinancing pressure, and whether some owners decide they’re better off selling. Deferred CapEx has split hotel performance inside the same markets Owners who continually invested in their properties...
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The Development Engine Behind My Place Hotels’ Next Growth Phase
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During last week's NYU IHIF, I spoke with Ryan Rivett of the Rivett Organization and Brian Quinn, Chief Development Officer at My Place Hotels, because Brian’s new role points to something bigger than a personnel move. Brian matters in this story because My Place is moving into its next phase with the Rivett Organization’s broader platform behind it: ownership, operations, construction management, technology, engineering, design, and franchise development. That combination separates My Place from a lot of franchise organizations. Developers aren’t only hearing about a flag. They’re...
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Hilton Orlando Turns Digital Signage Into Event Revenue
No Vacancy Live and No Vacancy News
At Hilton Orlando, Glenn Haussman talks with Shannon Butler, Director of Catering and Events, about how the hotel uses Xpodigital for flexible event branding, real-time updates, and incremental revenue through digital signage. Meeting planners want spaces that feel customized to their programs Digital signage lets Hilton Orlando update schedules, sponsor messages, sizzle reels, and award content in real time Xpodigital removes the large upfront investment barrier for the hotel and ownership Revenue share adds incremental income while improving the planner and attendee experience Association...
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Why The Historic Hamilton Princess Wins Repeat Guests in Bermuda
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Hamilton Princess doesn’t compete like a typical resort. The property leans on 140+ years of history, a museum-level art collection, and a luxury guest who keeps traveling even when the economy gets noisy. Glenn Haussman and Dr. Producer Suzanne Bagnera talk with Diarmaid O’Sullivan, Director of Sales & Marketing at Hamilton Princess & Beach Club, about how the hotel differentiates and keeps repeat business strong. 🎨 The art collection creates an arrival moment you don’t get at most beach resorts 🏨 The property uses heritage + service to attract a luxury audience that...
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FNA 211: Tabor or Not Tabor
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Wayne Tabor is President and CEO of the Metropolitan Memphis Hotel and Lodging Association and is way too classy to be having happy hour drinks with Glenn, Craig and Suzanne. Yet here we are.
info_outlineAt Hilton Orlando, Glenn Haussman talks with Shannon Butler, Director of Catering and Events, about how the hotel uses Xpodigital for flexible event branding, real-time updates, and incremental revenue through digital signage.
Meeting planners want spaces that feel customized to their programs
Digital signage lets Hilton Orlando update schedules, sponsor messages, sizzle reels, and award content in real time
Xpodigital removes the large upfront investment barrier for the hotel and ownership
Revenue share adds incremental income while improving the planner and attendee experience
Association groups turn signage into sponsor inventory and build revenue for themselves
Xpodigital supports the hotel team on-site and remotely, keeping updates fast and execution tight
Hilton Orlando started with one screen, saw results, and expanded from there
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