Getac and the Future of Rugged Technology and the Deskless Workforce
Release Date: 06/10/2026
What Happens Behind The Scenes When Millions Stream A World Cup Match?
Tech Talks Daily
How do you keep millions of people streaming a World Cup match without buffering, outages, or delays? And what happens behind the scenes when a retailer suddenly experiences a surge of traffic during Black Friday or Cyber Monday? Recording this episode at the IT Press Tour in Boston, with the FIFA World Cup dominating conversations across the city, I sat down with Rob Clifford, Vice President of Sales for the Americas at IO River, to discuss one of the least visible but most important parts of our digital world. While most people simply expect websites, streaming platforms, and applications to...
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Cincinnati Open Tennis, Technology, and the Future of Fan Experience
Tech Talks Daily
How do you double the size of a major sporting venue, rebuild its technology foundation, and still deliver a seamless experience for hundreds of thousands of fans? Recording from Cisco Live, I spoke with Robert Nichols, Principal Technical Architect for the Cincinnati Open, about the enormous undertaking behind one of the most respected tournaments in professional tennis. As an ATP Masters 1000 and WTA 1000 event, the Cincinnati Open recently completed a $260 million expansion that increased the campus from 20 to 40 acres, all while working against a deadline that could not be moved. Our...
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Inside Cisco's Plan to Close the Defense Velocity Gap
Tech Talks Daily
How prepared is your organization for threats that move faster than people can respond? At Cisco Live, I sat down with Bhaskar Jayakrishnan, Senior Vice President of Engineering for Cisco Customer Experience, to discuss a reality facing technology leaders everywhere: attackers are increasingly operating at machine speed while many organizations are still relying on processes designed for a very different era. Our conversation explores what Cisco describes as the defense velocity gap and why traditional approaches to patching, remediation, and risk management are becoming harder to sustain as...
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Getac and the Future of Rugged Technology and the Deskless Workforce
Tech Talks Daily
What happens when the technology keeping essential services running fails at the worst possible moment? When most people think about workplace technology, they picture laptops, smartphones, and office software. But for millions of workers maintaining power networks, repairing infrastructure, supporting emergency services, managing transport systems, and operating in remote environments, technology has a very different job to do. It has to work every single time, often in conditions where failure is simply not an option. In this episode of Tech Talks Daily, I speak with Alex Gittins from Getac...
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Why SAP is Betting Big on Voice AI, Robotics and Quantum Computing
Tech Talks Daily
What will the enterprise of the future actually look like, and which technologies deserve attention beyond the hype cycle? In today's episode, I sit down with Yaad Oren, Global Head of SAP Research & Innovation and Managing Director of SAP Labs US, for a fascinating conversation about the technologies that could shape business over the next decade. Leading SAP's global research and innovation efforts, Yaad works at the intersection of academia, startups, venture capital, and enterprise technology, identifying emerging technologies before they reach the mainstream. His team explores...
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Cribl on Why 96% Want Agentic AI But Only 23% Are Ready For it
Tech Talks Daily
What happens when your AI ambitions collide with the reality of your infrastructure? Across boardrooms everywhere, agentic AI has quickly moved from experimental projects to strategic priority. The excitement is easy to understand. Business leaders see opportunities to automate workflows, improve decision-making, and increase productivity. Yet behind the headlines and product announcements sits a less visible challenge that many organizations are only beginning to understand. In this episode of Tech Talks Daily, I speak with Abby Strong, Chief Market Officer and Chief Customer Officer at...
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How Businesses Can Stay Ahead of AI-Powered Attacks
Tech Talks Daily
Can businesses still rely on cybersecurity strategies that were designed for a very different threat environment? In this episode of Tech Talks Daily, I speak with Matt Knell from ESET about why many managed service providers and businesses are being forced to rethink what effective cybersecurity looks like in 2026. As cybercriminals become faster, more sophisticated, and increasingly powered by AI, many of the approaches that once provided reassurance are struggling to keep pace. Matt shares why the idea of "good enough" security is becoming increasingly difficult to defend. While endpoint...
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Why Traditional Cybersecurity Defenses Are Falling Behind
Tech Talks Daily
Have we become so used to data breaches that we no longer stop to think about what they actually mean for the people affected? In this episode of Tech Talks Daily, I speak with Simon Pamplin, CTO at Certes, about why cybercrime remains one of the biggest threats facing businesses and consumers alike. While headlines about ransomware attacks and data breaches appear almost every day, Simon argues that too many organizations are still treating cybersecurity as a technology problem rather than a business risk with real human consequences. Our conversation begins with a simple but powerful...
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Cisco Live: Why the Future Of Work Is About Outcomes, Not Occupancy
Tech Talks Daily
What is the office actually for? It's a question that many organizations are still wrestling with as they balance flexibility, collaboration, employee expectations, and business performance. At Cisco Live, I sat down with Christian Bigsby, Senior Vice President of Workplaces at Cisco, to discuss how the role of the workplace is changing and why measuring success by attendance alone may no longer make sense. Christian shares how Cisco has rethought the relationship between people, place, and technology, bringing together teams that traditionally operated separately to create a more connected...
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Cisco Live: Aruna Ravichandran on Trust, AI Agents, and the Next Era of Networking
Tech Talks Daily
What happens when the newest users on your network aren't people at all? At Cisco Live, I sat down with Aruna Ravichandran, SVP and CMO for AI, Networking, and Collaboration at Cisco, to discuss a shift that could change how organizations think about networks, operations, and AI over the coming years. For decades, enterprise networks have been built around human behavior. People work predictable hours, take holidays, and generally follow familiar patterns. AI agents are different. They work continuously, analyze information around the clock, and increasingly act as digital teammates that can...
info_outlineWhat happens when the technology keeping essential services running fails at the worst possible moment?
When most people think about workplace technology, they picture laptops, smartphones, and office software. But for millions of workers maintaining power networks, repairing infrastructure, supporting emergency services, managing transport systems, and operating in remote environments, technology has a very different job to do. It has to work every single time, often in conditions where failure is simply not an option.
In this episode of Tech Talks Daily, I speak with Alex Gittins from Getac about the changing world of field operations, rugged computing, and the growing role of Edge AI in supporting the deskless workforce.
Alex explains why rugged technology is far more than placing a consumer device inside a protective case. From extreme temperatures and harsh weather to vibration, dust, poor connectivity, and demanding working environments, true rugged devices are engineered from the ground up to support people working where most technology struggles.
We also discuss the often-overlooked reality that around 80% of the global workforce operates away from a desk. These workers are increasingly dependent on digital tools to receive work orders, access mapping systems, capture field data, complete inspections, and communicate with central teams in real time.
The conversation also turns to Edge AI and its growing importance for frontline teams. Rather than relying on constant connectivity and cloud processing, Edge AI enables workers to access intelligence directly on their devices. Whether identifying damaged assets through image recognition, guiding inspections, reducing paperwork, or supporting faster decision-making, AI is becoming a practical tool for improving efficiency and safety in the field.
Alex also shares how customer expectations are changing. Organisations are no longer buying devices in isolation. Instead, they are involving technology providers much earlier in the process to help design complete solutions that can support future operational requirements.
From defence roots to modern field operations, this episode offers a fascinating look at the technology helping keep critical services running behind the scenes. How will AI, connectivity, and rugged computing continue to reshape the future of work for the billions of people who never sit behind a desk?