When the FCC Fines You Without a Jury: Unpacking the Supreme Court's AT&T Decision
Release Date: 06/15/2026
Why the New Verizon/BT Joint Venture Should Get the Attention of Every Enterprise Customer
Staying Connected
Last Monday, Verizon and BT unexpectedly announced a joint venture that would combine their international enterprise operations. The new business is expected to serve more than 3,000 customers across more than 180 countries, representing roughly $4 billion in combined annual revenue. Their enterprise customers were the last to know. The proposed Verizon/BT joint venture raises an important question for enterprise customers with multinational operations: is this proposed JV simply a new international platform, or is it a signal that Verizon is effectively exiting...
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My Invoice Doesn’t Match My Contract, What Do I Do Now?
Staying Connected
When an invoice doesn’t match the contract, customers need a structured way to understand what was negotiated, what is being used, what the supplier is billing, and where the mismatch is occurring. Without that discipline, recurring billing issues can undermine cost management, renewal readiness, supplier accountability, and confidence in the baseline. In this 12-minute episode of Staying Connected, is joined by TC2’s and to discuss how enterprise customers can move from invoice frustration to fact-based review, contract compliance, service inventory validation, and root-cause...
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Why Cost Creep Happens Even in Well-Run IT Environments
Staying Connected
Cost creep does not necessarily mean an enterprise negotiated a bad deal or lacks robust cost controls. In complex technology environments, spend can rise simply because ordinary changes pile up: legacy services linger, disconnects are incomplete, invoices drift from contract terms, pricing becomes stale, and ownership gets fragmented. Without an active governance model, small issues can quietly become the new baseline. In this 11-minute episode of Staying Connected, is joined by TC2’s to discuss why cost creep happens even in well-run IT environments and how...
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Benchmark the Deal, Not Just the Price
Staying Connected
A supplier discount or individual price point is not the same thing as a market benchmark. In complex enterprise technology deals, a proposal can look competitive on the surface while leaving major cost, commitment, flexibility, and contract risk untouched. Enterprise customers need to understand not only whether the price is competitive, but whether the overall deal will hold up over time. In this 11-minute episode of Staying Connected, is joined by TC2’s to discuss benchmarking as a strategic capability - not just a pricing exercise. Tony and Larry explore how market intelligence can...
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When the FCC Fines You Without a Jury: Unpacking the Supreme Court's AT&T Decision
Staying Connected
The Supreme Court recently ruled on a case involving forfeiture orders assessed against AT&T and Verizon for failing to safeguard customer location information. The FCC forfeiture orders totaled over $100 million in combined penalties. In this 10-minute episode of Staying Connected, is joined by LB3 partner , to address a question that's been hanging over FCC enforcement proceedings for years. In the wake of the Supreme Court’s decision in FCC v. Jarkesy, are the FCC’s forfeiture orders consistent with the Seventh Amendment—can the Commission order you to pay millions of...
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TC2’s Insights on Gartner’s Latest TEM Market Guide
Staying Connected
The latest Gartner Market Guide for Telecom Expense Management Services makes clear that TEM is no longer just about invoice processing, inventory and dispute management, or wireless optimization. The category is expanding into broader technology expense management, cloud, SaaS, UCaaS, IoT, utilities, and even emerging areas like AI license sprawl and API consumption. Tony Mangino is joined by Theresa Knutson, head of the TC2 IT Cost Management Practice, to review the key updates compared to 2024’s Gartner Market Guide and to provide additional market input and insights based...
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FCC Call Center Outsourcing NPRM
Staying Connected
If your company relies on call centers to support your customers, you’ll want to listen to this podcast. The Federal Communications Commission just put out a sweeping proposal to require the significant onshoring of non-US based call center operations implementation of new customer service standards, such as language proficiency requirements. FCC mandates would normally only apply to companies that the FCC historically regulates—telecom carriers, cable providers, and wireless and satellite companies, etc.—but in this recent proposal, there’s a shocking twist: the...
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Preserving Deal Value With Lifecycle Services
Staying Connected
Organizations invest a significant amount of time and resources conducting major RFPs, renegotiations, and technology transformations. The project delivers meaningful improvements on deal commercials, cost reductions and operational gains. However, once the deal is done and everyone goes back to their “day jobs”, a surprising amount of the value starts to slip away. In this 10-minute episode of Staying Connected, Tony Mangino is joined by TC2’s Julie Gardner to discuss how disciplined lifecycle services can preserve deal value between major sourcing events. If you would...
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What to Do When a Supplier Relationship Breaks Down
Staying Connected
When a supplier relationship is broken, performance is poor and expected outcomes are not being delivered, customers don’t need more noise, they need more structure. They need to understand what is broken, what outcomes matter most, and what leverage they have to resolve the issues. Sometimes the right answer is to repair the relationship. Sometimes it is a broader reset. And sometimes the smartest move is to prepare for an exit. In this 11-minute episode of Staying Connected, is joined by TC2’s to discuss why the best approach to repairing a broken supplier relationship is...
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Defining Colocation Requirements That Create Leverage
Staying Connected
Colocation discussions usually start with the obvious questions: which provider, which geographic market, and what’s the price? Those questions matter, but they are not where real value is won or lost. In this 9-minute episode of Staying Connected, and of TC2 discuss the colocation requirements the enterprise must define before sourcing gets underway. If you would like to learn more about our experience in this space, please visit our webpage.
info_outlineThe Supreme Court recently ruled on a case involving forfeiture orders assessed against AT&T and Verizon for failing to safeguard customer location information. The FCC forfeiture orders totaled over $100 million in combined penalties.
In this 10-minute episode of Staying Connected, Tony Mangino is joined by LB3 partner Steve Rosen, to address a question that's been hanging over FCC enforcement proceedings for years. In the wake of the Supreme Court’s decision in FCC v. Jarkesy, are the FCC’s forfeiture orders consistent with the Seventh Amendment—can the Commission order you to pay millions of dollars without ever giving you a jury trial?
If you would like to learn more about our experience in this space, please visit our Communications Regulatory Advice and Advocacy webpage.