From Executive Assistant to Business Partner (Audio only)
Release Date: 06/24/2026
Executive Office Insights
211: What does it really take to become a trusted strategic partner in today's executive world - and where does AI fit into that future? In this episode, Diana Brandl welcomes Clara Nakagawa for an insightful conversation about the evolving role of Executive Assistants in an AI-driven workplace. Together, they explore why trust, judgment, and human connection remain essential, even as technology transforms the way executives and assistants work together. Clara shares her thoughts on adopting AI tools like Microsoft Copilot, embracing continuous learning, earning professional certifications,...
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210: Konflikte gehören zum Berufsalltag – doch wann wird daraus Mobbing? In dieser Podcastfolge sprechen wir offen über Konflikte, Mobbing und schwierige Dynamiken im Assistenzbereich. Gemeinsam beleuchten wir, woran sich systematisches Mobbing erkennen lässt, welche Warnsignale Führungskräfte und HR ernst nehmen sollten und warum klare Rollen, transparente Kommunikation und aktives Zuhören entscheidend für eine gesunde Zusammenarbeit sind. Anhand realer Erfahrungen aus Recruiting, Mediation und Konfliktbegleitung geht es um typische Warnsignale, Prävention, die Verantwortung von...
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209: Diana läutet den Sommer ein und macht auf neue Weiterbildungsformate aufmerksam. Sollten euch die Themen interessieren, geht es hier entlang für mehr Infos: On Demand Projektmanagement Kurs mit Christine Maurer Trailer: Anmeldung und weitere Infos: Speak Up Live Seminar mit Margit Lieverz am 11. Dezember in Frankfurt Anmeldung und weitere Infos: memox KI Roadshow 2026: Wer den monatlichen Newsletter noch nicht kennt: Und zum Schluss freuen wir uns über eine 5-Sterne-Bewertung des Podcasts. Danke für die Treue!
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208: In this episode, I sit down with Rebecca Afful to explore how the Executive Assistant profession is evolving. We discuss how Executive Assistants can take ownership of their careers, develop a powerful mindset, and build the skills needed to thrive in the future of work. In this episode, you'll discover: - How professional communities accelerate career growth - Why mindset is the foundation of a successful Executive Assistant career - How AI is reshaping the administrative profession - How the Global Skills Matrix supports long-term career development - The importance of networking,...
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207: What does it take to move beyond managing calendars and become a trusted business partner? In this episode, we explore the future of the Executive Assistant profession and the mindset shift required to create strategic impact. Debbie shares powerful lessons on executive presence, communication, leadership, and why soft skills remain essential in the age of AI. From building trust with leaders to using data to drive better decisions, this conversation offers practical insights for Executive Assistants, Administrative Professionals, and Chiefs of Staff who want to think beyond tasks and...
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206: Wird KI die Assistenz ersetzen, oder ihre Rolle sogar stärken? In dieser Podcast-Folge sprechen wir über die praktische Nutzung von Microsoft Copilot, den Einsatz von KI im Arbeitsalltag und die Veränderungen, die aktuell in Unternehmen stattfinden. Warum haben manche Organisationen KI bereits fest in ihrer Arbeitsweise verankert, während andere noch ganz am Anfang stehen? Welche Aufgaben lassen sich heute schon automatisieren – und wo bleibt der Mensch unverzichtbar? Außerdem geht es um typische Anwendungsfälle für Assistenzen, den Umgang mit Datenschutz, die Bedeutung von...
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205: What does a Chief of Staff actually do — and why are more CEOs hiring them than ever before? In this episode, Clara Ma breaks down the real role of a Chief of Staff inside fast-growing startups and modern leadership teams. From executive strategy and hiring to AI, remote work, and scaling companies, this conversation explores why the Chief of Staff role is evolving so quickly. We talk about: - Chief of Staff vs Executive Assistant - How CEOs hire the right strategic partner - Startup leadership and operations - AI tools and AI literacy for Chiefs of Staff - Emotional intelligence in...
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204: Eine internationale Geschäftsreise. Ein gesperrter Luftraum. Und plötzlich werden aus wenigen Stunden ganze elf Tage im Ausnahmezustand. In dieser Podcastfolge erzählt Tanja Donislreiter von einer Reise, die völlig anders endete als geplant: Nach einem Meeting in Indien strandet sie gemeinsam mit einem Kollegen in Doha – mitten in einer geopolitischen Krisensituation. Was folgt, sind Tage voller Unsicherheit, Alarmmeldungen, spontaner Entscheidungen und emotionaler Momente. Wir sprechen über: - Krisenmanagement unter extremen Bedingungen - mentale Stärke und Resilienz -...
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203: Was passiert, wenn man eine erfolgreiche Konzernkarriere hinter sich lässt – und komplett neu anfängt? In dieser Folge spricht Annika Tringali über ihren Weg in die Selbstständigkeit als virtuelle Executive Assistant und die Entscheidungen, die sie dorthin geführt haben. Du erfährst, wie sich Arbeiten im internationalen Umfeld wirklich anfühlt, welche Herausforderungen hinter einem scheinbar klaren Karriereweg stecken und warum ein Neustart oft weniger geplant ist, als man denkt. Es geht um echte Einblicke in den Arbeitsalltag auf Top-Management-Level, um persönliche Wendepunkte...
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202: She built a global business for assistants, starting with a simple blog. In this episode, Nicky Christmas shares how she went from Executive Assistant to founder of The EA Campus and what it really takes to turn a side project into an international platform. Instead of following a traditional career path, Nicky created something that didn’t exist at the time: a space for assistants to learn, grow, and be taken seriously. Today, her platform reaches thousands of Executive Assistants and Personal Assistants globally through online courses, virtual summits, and a strong professional...
info_outline207: What does it take to move beyond managing calendars and become a trusted business partner?
In this episode, we explore the future of the Executive Assistant profession and the mindset shift required to create strategic impact. Debbie shares powerful lessons on executive presence, communication, leadership, and why soft skills remain essential in the age of AI.
From building trust with leaders to using data to drive better decisions, this conversation offers practical insights for Executive Assistants, Administrative Professionals, and Chiefs of Staff who want to think beyond tasks and create real value. We also discuss how the role is evolving, why AI won't replace great assistants, and what it takes to become a true business partner.
Whether you're looking to strengthen your executive presence, future-proof your career, or elevate your role, you'll find plenty of inspiration and actionable ideas in this conversation.
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Debbie Gross knows that administrative excellence is about more that juggling schedules and managing tasks. An intuitive leader, she offers a fresh approach to teaching administrative professionals how to upgrade their soft skills and build confidence. Whether on stage or in the classroom, she has an innate ability to transform staff into leaders, drawing out their inner “Office Rockstar.”
As the former Chief Executive Assistant to John Chambers, the past CEO of Cisco – a global corporation based in Silicon Valley – Debbie supported the company’s growth from a multimillion-dollar business to a multibillion-dollar enterprise. Known as John’s “right hand,” she increased his productivity by 40 percent.
Debbie designed initiatives and programs that helped the global administrative community at Cisco grow and thrive. Now she is using her thirty years of experience to help the next generation of administrative professionals’ transition from overwhelmed task managers to strategic business partners.
She has spoken globally and conducted interactive workshops and motivational talks at companies such as Cisco, Veritas, Facebook, FedEx, Comcast, and Intel. Debbie does not just share information – she inspires and incites greatness. Her distinctive teaching style blends creativity, fun, and new thought processes to help administrative professionals gain a greater satisfaction, recognition, and promotions.
For her passion and advocacy, the Admin Awards of Silicon Valley presented her with Colleen Barrett Award, the highest recognition given for administrative excellence.
Debbie genuinely cares about each one of her clients and her ‘one-of-a-kind’ approach to training transforms a good administrative professional or executive assistant into someone who is an amazing and true business partner!
LINKS:
- Diana Brandl on LinkedIn: https://www.linkedin.com/in/diana-brandl/
- Debbie Gross on LinkedIn: https://www.linkedin.com/in/clarama/
- Website from Debbie Gross: http://www.debbiegross.com
- Executive Office Insights Newsletter: https://the-socialista-projects.com/#newsletter
- Podcast on Spotify: https://open.spotify.com/show/3qBSDjTfYOG2x6qos7dKkS
- Podcast on Apple Podcast: https://podcasts.apple.com/de/podcast/the-future-assistant/id1493106661
The Executive Office Insights Spotify Playlist: https://open.spotify.com/playlist/3QH8HL8oWIC0HzHWvb5KLd
Guest Picks
Feels like a rockstar - Kenny Chesney