How Jade Medeiros Balances Four Kids, Client Relationships, and Mortgage Life in Hawaiʻi
In Search of Excellence, Island Style
Release Date: 06/24/2026
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How Jade Medeiros Balances Four Kids, Client Relationships, and Mortgage Life in Hawaiʻi
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In this episode of In Search of Excellence: Island Style, Larry Gonzales sits down with Jade Medeiros, Client Relations Manager at The Broker, for a candid conversation about family, work, leadership, and what it takes to build a service-first mortgage business in Hawaiʻi. Jade shares what life looks like as a mother of four while balancing client relations, business development, events, CRM systems, and the day-to-day needs of a growing mortgage team. From football practices and family routines to helping run the Successful Homeowner series, holiday trolley events, webinars, and client...
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Kanani Ching on AI Integration, Small Business Growth, and Running Toward Change
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In this episode of In Search of Excellence: Island Style, Larry sits down with Kanani Ching, a longtime real estate professional and business transformation consultant, to talk about stepping outside your comfort zone, embracing change, and using artificial intelligence to help businesses work smarter without losing the human connection. Kanani shares how her journey from hospitality to real estate leadership eventually led her into the AI industry. She talks about discovering ChatGPT in 2022, recognizing its potential beyond simple writing tasks, and building a business focused on helping...
info_outlineIn this episode of In Search of Excellence: Island Style, Larry Gonzales sits down with Jade Medeiros, Client Relations Manager at The Broker, for a candid conversation about family, work, leadership, and what it takes to build a service-first mortgage business in Hawaiʻi.
Jade shares what life looks like as a mother of four while balancing client relations, business development, events, CRM systems, and the day-to-day needs of a growing mortgage team. From football practices and family routines to helping run the Successful Homeowner series, holiday trolley events, webinars, and client education efforts, Jade gives listeners a behind-the-scenes look at the “work is life” rhythm that keeps everything moving.
Larry and Jade also talk about leadership lessons, team accountability, communication, and why taking care of people matters in a high-stress industry like mortgage and real estate. Larry reflects on his biggest career mistake, the importance of sharing bad news early, and how education became the heart of The Broker’s mission.
The episode also dives into the reality of living and buying a home in Hawaiʻi, especially for local families trying to make it work. From first-time buyer education to affordability challenges, VA loans, renovation loan options, and The Broker’s five-year vision, this conversation highlights the deeper purpose behind the business: helping people feel informed, supported, and ready for homeownership.
Guest List
Jade Medeiros
Client Relations Manager, The Broker
Email: jade@thebrokerhi.com
Social: @jadekohou
Timestamp Highlights
00:00 Doubt and Beginnings
00:08 Meet Jade Medeiros
02:30 Jade’s Roots and Family
03:43 Why Their Partnership Works
04:43 Work Life Balance Reality
08:12 Pet Peeves and Email Habits
09:44 Client Relations vs Growth
13:20 Teamwork Under Pressure
14:56 Career Lessons and Advice
19:49 Managing Four Kids Daily
23:32 Raising Teens and Future Plans
24:09 Making Hawaii Living Work
24:58 Balancing Routines and Roles
25:22 Homeownership Timeline Plans
26:49 Hawaii Housing Reality Check
27:48 Taxes and Kupuna Relief
29:31 Beach Life and Culture
29:58 First Time Buyer Education
30:33 Real Client Numbers Breakthrough
33:02 Success Stories and Misinformation
34:41 Growing The Broker Vision
41:58 Branding Beyond VA Loans
43:51 New Renovation HELOC Product
45:28 Why Education Matters Most
47:52 Gratitude and Closing Aloha