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What every seller needs to know before selling their practice

20/20 MONEY: The Business of Optometry

Release Date: 07/20/2026

What every seller needs to know before selling their practice show art What every seller needs to know before selling their practice

20/20 MONEY: The Business of Optometry

A practice sale that should have been the easiest transition imaginable ended before negotiations even began—and the lessons could save you from making the same costly mistake.   In this episode, I shares the story of an anonymized internal succession plan that unraveled despite all the ingredients for success: a trusted associate, established patient relationships, and a seller committed to staying through the transition. So what went wrong?   Using this real-world case study, I'll share the psychology of selling a practice, why valuations are opinions—not verdicts—and how...

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Your Practice Doesn’t Need More of Your Time — It Needs Better Use of It with Nathan Hayes show art Your Practice Doesn’t Need More of Your Time — It Needs Better Use of It with Nathan Hayes

20/20 MONEY: The Business of Optometry

What if the next level of your practice requires less time in the lane — not more? In this episode of 20/20 Money: The Business of Optometry, I’m joined again by Nathan Hayes for a wide-ranging conversation about how practice owners should think more intentionally about their most limited resource: time.   We pick up where our last conversation left off and explore what it really means to work on the business, not just in it. Nathan and I discuss why growth is not always linear, why some seasons of ownership are meant for building while others are meant for harvesting, and how owners...

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A simple introduction to AI for optometry practice owners: a practical conversation with Dr. Mick Kling show art A simple introduction to AI for optometry practice owners: a practical conversation with Dr. Mick Kling

20/20 MONEY: The Business of Optometry

AI can feel overwhelming, overhyped, and impossible to keep up with — especially when every conversation seems to swing between “this changes everything” and “this is all just noise.” In this episode of 20/20 Money, I’m joined once again by Dr. Mick Kling for a practical conversation about where AI is actually useful for practice owners right now — without the doom-and-gloom, hype, or technical jargon.   Mick shares how he’s been thoughtfully experimenting with AI inside his own workflows to improve efficiency, analyze practice financials, model business decisions, and...

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Optical isn't dead - but the way you are running it is with Dr. Jennifer Stewart show art Optical isn't dead - but the way you are running it is with Dr. Jennifer Stewart

20/20 MONEY: The Business of Optometry

What if the biggest reason patients aren’t buying glasses from your practice… is the experience you’ve unintentionally created around optical? In this episode of 20/20 Money, I’m joined once again by Dr. Jennifer Stewart for a candid and energetic conversation around the subtle — and sometimes overlooked — ways practice owners can dramatically improve optical sales without feeling “salesy.”   Jen shares how she’s intentionally built an optical-forward patient experience that turns eyewear into something patients genuinely get excited about, why most practices unknowingly...

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Why some dry eye practices thrive--and others quietly fail with Dr. Chris Wolfe show art Why some dry eye practices thrive--and others quietly fail with Dr. Chris Wolfe

20/20 MONEY: The Business of Optometry

What if the biggest mistake practice owners make with dry eye isn’t buying the wrong technology… but building their entire strategy around the technology itself? In this episode of 20/20 Money, I’m joined once again by Dr. Chris Wolfe for a fascinating conversation around dry eye, specialty services, patient communication, and the dangerous trap of becoming “device-centric” instead of patient-centric.   Chris shares a candid behind-the-scenes perspective on what he’s observed from practices across the country when it comes to implementing dry eye services and expensive...

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Implementing a profitable Medicaid practice into your local school district: a convo with Dr. Ryan Hansen show art Implementing a profitable Medicaid practice into your local school district: a convo with Dr. Ryan Hansen

20/20 MONEY: The Business of Optometry

What if serving Medicaid patients wasn’t a drain on your practice… but one of the most efficient and fulfilling business models in optometry? In this episode of 20/20 Money, I’m joined by Dr. Ryan Hansen to discuss a truly unique model he’s built inside a public school district that provides eye care exclusively to children on Medicaid — while still creating a financially viable and highly efficient practice structure.   Ryan shares how he operates a school-based satellite clinic inside the Rockford public school system, why the traditional “either/or” mindset around...

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A blueprint for scaling your practice (while having a life in the process): unpacking Eyecare B.O.S.S. with Eugene Shatsman show art A blueprint for scaling your practice (while having a life in the process): unpacking Eyecare B.O.S.S. with Eugene Shatsman

20/20 MONEY: The Business of Optometry

Why do so many optometric practices hit a ceiling in their practice? We know it's not because the owner isn’t working hard enough, so what is it? It's because the business was never designed to scale in the first place. Eugene Shatsman joins me back on the show to talk about the ceiling practice owners inevitably hit in their practice—and a system he's created to help owners break through it. In our conversation, we discuss the systems and frameworks behind building a more intentional, scalable practice, including the five operational pillars Eugene believes every successful practice must...

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Are you building wealth...or just feeding the machine?? A conversation with Nathan Hayes on investing capital in your practice show art Are you building wealth...or just feeding the machine?? A conversation with Nathan Hayes on investing capital in your practice

20/20 MONEY: The Business of Optometry

What if one of the biggest financial mistakes practice owners make is confusing “spending money in the practice” with actually investing in it? In this episode, I’m joined once again by Nathan Hayes for a thoughtful and nuanced conversation around reinvesting in your practice, opportunity cost, and the hidden tradeoffs owners often overlook when deciding what to do with excess cash flow.   We explore the mindset many owners have that every dollar spent on equipment, technology, or expansion automatically creates enterprise value — and why that assumption can quietly create...

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Making These Merchandising Mistakes is Costing You Tens of Thousands of Dollars: An Optical Conversation with Kayla Ashlee show art Making These Merchandising Mistakes is Costing You Tens of Thousands of Dollars: An Optical Conversation with Kayla Ashlee

20/20 MONEY: The Business of Optometry

Most optometric practice owners have no idea how much money they’re quietly losing in their optical simply because of merchandising, layout, and the conversations happening—or not happening—between staff and patients.   Welcome to this episode of 20/20 Money: The Business of Optometry. My guest on today’s show is Kayla Ashlee. Kayla joins me on the show to talk about the subtle but incredibly powerful levers that influence buying behavior inside the dispensary and why the difference between a thriving optical and an average one often has less to do with pricing and more to do with...

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Practice financing decoded: what owners need to know now about how banks think about deals show art Practice financing decoded: what owners need to know now about how banks think about deals

20/20 MONEY: The Business of Optometry

Thinking about buying or expanding a practice, but nervous about debt, banks, or making an expensive mistake?   In today’s episode, I’m joined by Mike Smith of Bank of America to demystify the lending process for optometrists. We break down what banks actually look for in a borrower, how student loans and cash reserves really factor in, why tax returns matter more than stories, and the common traps buyers and sellers fall into when financing a deal. If utilizing OPM, other peoples' money like a bank's, is on your radar (now or in the future), this conversation can save you time,...

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More Episodes

A practice sale that should have been the easiest transition imaginable ended before negotiations even began—and the lessons could save you from making the same costly mistake.

 

In this episode, I shares the story of an anonymized internal succession plan that unraveled despite all the ingredients for success: a trusted associate, established patient relationships, and a seller committed to staying through the transition. So what went wrong?

 

Using this real-world case study, I'll share the psychology of selling a practice, why valuations are opinions—not verdicts—and how misunderstanding business value can derail even the most promising transition.

 

Along the way, I'll also tackle one of the most misunderstood metrics in business valuation—EBITDA—and explain why practice owners should be cautious about relying on it when estimating what their practice is worth.

 

Have a podcast-related question? Contact our team here!

 

Resources:

Berkshire YouTube clip: Every time you hear EBITDA, substitute it with "bull***" earnings

Book a Triage call with Adam

Download the Practice Owner's Financial Toolkit

20/20 Money Ultimate Financial Success Masterclass

OD Mastermind Interest Form

Check out Adam's book: How to Buy an Optometry Practice

 

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For past episodes of 20/20 Money with full companion show notes, please check out our episode archive here!

 

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The Optometry Success Podcast 

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