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From Renewal Reminders to Revenue Automation: Channel CPQ, Agentic AI & the Long Tail | Yagna iQ

CPQ Podcast

Release Date: 09/20/2026

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Is migrating from Salesforce CPQ or Vlocity CPQ to Salesforce Revenue Cloud really a migration—or an opportunity to rethink how a business sells? In this episode of the CPQ Podcast, Frank Sohn welcomes back Manika Goyal, CEO and co-founder of Intellicloud Solutions, a Salesforce-focused system integrator. With more than 22 years of experience in telecom, Salesforce architecture, and enterprise transformation, Manika shares what has changed since her first appearance two years ago. Drawing on recent Revenue Cloud implementations in manufacturing, high-tech, and telecom, Manika explains why...

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Renewals are becoming a strategic revenue priority — but why do so many companies still manage them through disconnected systems, spreadsheets, emails, and partner portals? In this episode, Frank talks with Ram Rai, founder & CEO of Yagna iQ, and Manish Agrawal, Co-Founder & CTO, about how recurring revenue and renewal management are changing as companies move toward subscription and lifecycle-based business models. They discuss why renewals become particularly challenging in indirect sales channels, where OEMs, distributors, resellers, and end customers may all participate...

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More Episodes

Renewals are becoming a strategic revenue priority — but why do so many companies still manage them through disconnected systems, spreadsheets, emails, and partner portals?

In this episode, Frank talks with Ram Rai, founder & CEO of Yagna iQ, and Manish Agrawal, Co-Founder & CTO, about how recurring revenue and renewal management are changing as companies move toward subscription and lifecycle-based business models. They discuss why renewals become particularly challenging in indirect sales channels, where OEMs, distributors, resellers, and end customers may all participate in the process. 

Ram and Manish explain Yagna's approach to channel CPQ and renewal automation, including how renewal processes can extend beyond simple expiration reminders to customer onboarding, adoption monitoring, account health, value realization, quoting, and expansion opportunities. They also discuss how Yagna integrates with existing CRM, ERP, and CPQ environments rather than replacing them.

The conversation also explores the growing role of agentic AI in renewals and quoting—from processing supplier quotes and automating RFQs to AI-assisted customer outreach—as well as where human oversight, data readiness, integration, and governance remain important. 

In this conversation we cover:

  • Why renewal management is moving from a transactional process to a strategic revenue discipline
  • Why indirect channels create unique CPQ and renewal challenges across OEMs, distributors, and resellers
  • How Channel CPQ can complement existing vendor-side CPQ systems
  • Where agentic AI, voice agents, and automated quote processing can support renewal workflows
  • Why data cleansing, CRM/ERP/CPQ integration, governance, and human-in-the-loop processes remain important
  • How automation can help address the “Long-tail” of lower-value, high-volume renewals that are often uneconomical to manage manually

If you work in CPQ, Revenue Operations, recurring revenue, channel sales, or partner management, this episode provides a useful look at how renewal automation is expanding beyond reminders and traditional quoting — and how AI may change the economics of managing recurring revenue at scale.

Learn more: Yagna iQ Yagna iQ AI · Ram Rai on LinkedIn · Manish Agrawal on LinkedIn · Yagna iQ Customer Pulse Report – Recurring Revenue and Renewals in 2026

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More CPQ research and resources at https://novuscpq.com