Tech Talks Daily
What matters most when you land in another country and your phone has no data? The cheapest plan may have looked like the obvious choice before departure, but priorities change quickly when you need a map, a translator, a ride to the hotel, or a way to tell your family you arrived safely. In this episode of Tech Talks Daily, I speak with Alfonso Mata Villa, Head of Strategy at Holafly, about the growth of travel eSIMs and why they have moved from a specialist product to a far easier alternative to physical SIM cards and traditional roaming. Alfonso explains that modern smartphones now make it...
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Could your board explain where the organization’s most valuable data resides, who can control it, and how quickly it could be recovered In this episode of Tech Talks Daily, I speak with Adam Gale, CTO for Cybersecurity and Artificial Intelligence at NetApp, about why digital sovereignty is moving from compliance teams into boardroom discussions. Adam argues that data has measurable business value, so decisions about its location, ownership, protection, and recoverability should be treated with the same seriousness as other financial risks. We discuss how the US CLOUD Act, Europe’s...
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Why do promising AI pilots struggle when they become services that real customers depend on? In this episode of Tech Talks Daily, I'm joined by David Hughes, Chief Technology Officer at Stelia, to talk about the engineering decisions behind enterprise AI deployment. Dave's responsibilities cover networking, cloud infrastructure, and customer-facing products, giving him a view of what happens when an application meets the physical systems expected to support it. We begin with a question that can get lost in the excitement around a successful demonstration. What problem was the system designed...
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Can a hotel modernize its technology without turning hospitality into another automated transaction? In this episode of Tech Talks Daily, I speak with Mark Hollyhead, Chief Transformation Officer at Aven Hospitality, about the systems behind thousands of hotels and the operational decisions that affect both employees and guests. Mark brings experience from British Airways, Heathrow Airport, Expedia, and travel management before joining the company carved out from Sabre with support from TPG. His argument begins with a distinction that many technology programs miss. Guests rarely remember the...
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When should an AI system be allowed to fix an IT problem without waiting for a human to approve the action? In this episode of Tech Talks Daily, I speak with Matt Tuson, General Manager for Europe, the Middle East, and Africa at LogicMonitor, about the practical path from reactive IT operations toward autonomous IT. The promise is attractive: fewer repetitive tasks, faster incident resolution, less disruption, and systems that can correct familiar problems before users feel the impact. The difficult part is deciding when the available data, controls, and evidence are strong enough to trust an...
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What has to change before an AI pilot can become part of a regulated financial workflow? In this episode, I speak with Tom Carey, President of Broadridge’s Global Technology and Operations Business, about the work required to move AI beyond personal productivity tools and prototypes. Tom brings an unusual perspective to the conversation. He studied AI in the 1990s, long before current computing power and language models made commercial deployment practical, and now works where financial market infrastructure, technology and operations meet. Tom describes four levels of AI productivity. The...
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What if the most useful measure of workplace technology was not the number of tickets closed, but the amount of productive time returned to employees? In this episode of Tech Talks Daily, I speak with Kelly Candler, Global Offering Lead for Workplace and Business Process Services at DXC Technology, about moving digital workplace services away from activity metrics and toward employee and business outcomes. Kelly has worked on both sides of the managed services relationship. Before joining DXC, she was a customer of the company and several of its competitors, giving her a practical view of what...
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What does cyber resilience look like when leaders must make a costly decision before anyone fully understands the incident? In this episode of Tech Talks Daily, I speak with Justin Henkel, CISO at SolarWinds, about moving the security conversation beyond prevention and preparing the wider business to respond, recover, and communicate under pressure. Justin brings 22 years of Air Force experience across intelligence, cyber operations, and special operations, alongside leadership roles in the public and private sectors. His intelligence background shapes a simple but demanding approach to...
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Can an organization control employee AI use without making the approved tools so restrictive that people simply work around them? In this episode of Tech Talks Daily, I speak with Steven Walchek, Co-Founder and CEO of Liminal, about shadow AI, enterprise governance, data privacy, and the growing tension between employee productivity and corporate security. Steven’s career includes leadership roles at FIS and AWS, along with involvement in three successful exits. His experience has given him a close view of how major technology adoption cycles begin inside companies, often before leadership...
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How can marketers make better decisions for individual customers without spending their working lives designing, running, and maintaining separate tests? Recorded at Braze Forge 2026 at the Fontainebleau in Las Vegas, this episode of Tech Talks Daily features my conversation with George Khachatryan, Head of AI Decisioning at Braze. George describes leading product management for AI Decisioning Studio and shares the story behind OfferFit, the company he cofounded before it became part of Braze. We begin with the practical limits of segmentation and A/B testing. George explains that smaller...
info_outlineWhat matters most when you land in another country and your phone has no data? The cheapest plan may have looked like the obvious choice before departure, but priorities change quickly when you need a map, a translator, a ride to the hotel, or a way to tell your family you arrived safely.
In this episode of Tech Talks Daily, I speak with Alfonso Mata Villa, Head of Strategy at Holafly, about the growth of travel eSIMs and why they have moved from a specialist product to a far easier alternative to physical SIM cards and traditional roaming.
Alfonso explains that modern smartphones now make it possible to keep a normal number active while adding a separate data connection for an international trip. The result is a product that feels less like replacing a phone service and more like adding connectivity for a destination.
We talk through the practical experience for someone using an eSIM for the first time, including installation, activation, turning off the home data connection, and avoiding an unexpected roaming bill. Alfonso also describes Holafly’s Always On benefit, which the company says gives customers one gigabyte of data each month so they can access basic services after arrival before buying another plan.
The apparent simplicity hides a demanding operating model. Holafly works across over 200 markets, where network quality, device behavior, carrier restrictions, hardware differences, and local regulation can all vary.
Alfonso explains why providers need strong operator relationships, redundancy, and the ability to move traffic when coverage becomes unreliable. His argument is that travelers should never have to see the complexity required to make a connection work.
That raises a useful question for anyone comparing travel eSIM providers. Price and data allowance matter, but what happens after the purchase? We discuss network reliability, data routing, latency, access to local services, privacy, and the speed of customer support when an installation or connection fails. Alfonso says Holafly treats multilingual support, unlimited data, transparent pricing, and reliable connectivity as parts of the product rather than extras.
The conversation also looks at the changing relationship between eSIM companies and mobile operators. Travel eSIMs compete with traditional roaming, but they still depend on operator networks. Alfonso sees an increasingly connected model in which operators supply infrastructure while global providers package connectivity for travelers and distribute it through airlines, travel agencies, hotels, online travel platforms, and financial services.
There is also a risk of leaving some travelers behind. Older phones may lack eSIM support, while carrier-locked devices and regional differences can create additional barriers. Alfonso argues that progress should be measured by whether the technology becomes simple enough for almost any traveler to use, rather than by technical sophistication alone.
If mobile connectivity can become another digital part of planning a trip, will travel eSIMs finally retire the anxiety and surprise costs associated with international roaming? Listen to the episode and share your experiences with eSIMs, roaming charges, and staying connected abroad.