AI + Humans for a Call Center | AI Trade Talk | Brad Scruggs | Michelle Myers
Can't Stop the Growth
âď¸ Missed calls = missed opportunities. But what if AI could change that game forever? Brad sits down with Michelle Myers, co-founder of Pink Callers, to uncover how sheâs reinventing the call center experience for home service businesses. From dedicated CSRs who feel like part of your team, to after-hours support that actually works, Pink Callers is flipping the script on traditional answering services. Michelle doesnât shy away from the hot topic: AI. She shares how tools like Zyratalk, Dialpad, and Motion arenât here to replace people, but to supercharge them. Weâre talking...
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To the Point: The Systems that Took a Restoration & Cleaning Business From 0 to 82 Locations
Can't Stop the Growth
How do you take a business from zero to 82 locations in less than two years? đ Thatâs exactly what Dan Claps, CEO and Co-Founder of Voda Cleaning & Restoration, has pulled off, and heâs here to spill the secrets. From his teenage âbourbon side hustleâ to building a franchise powerhouse, Danâs story is equal parts scrappy, bold, and inspiring. In this episode, Chris and Chad dive into the systems that made scaling possible, the leadership rhythms that keep 80+ owners aligned, and the lessons every business leader can apply, whether youâre running one shop or chasing...
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CSTG 230: Chad Peterman vs. Tommy Mello | Who Wins the Automation Gauntlet?
Can't Stop the Growth
Automation isnât the futureâitâs happening right now. The question is: will you dominate with it, or be dominated by those who do? In this high-energy Canât Stop the Growth showdown, Chad Peterman goes head-to-head with Tommy Mello to tackle one of the hottest topics in home services: automation. From call centers to lead follow-up, recruiting, and customer experience, youâll hear exactly how the industryâs top leaders are leveraging AI and automation to scale faster, serve better, and protect their culture. Hereâs what youâll take away from this conversation: Speed to Lead =...
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Building Hope Through the Trades & Education in Uganda with Ann Hill & Richard Mutaawe
Can't Stop the Growth
Want a fresh perspective on how trades transform lives and communities? Start here. In this special edition of Around the Campfire, Katie Donovan sits down with Ann Hill, President of African Children Today, and Richard Mutaawe, ACTâs on-site Program Director in Uganda. Together, they share how education, entrepreneurship, and trades training are creating lasting impact in one of the worldâs hardest-hit regions. From schools where every child finishes primary education to carpentry shops, welding programs, and local businesses that sustain jobs, this conversation highlights the universal...
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CSTG 229: Stop Losing Thousands on Inventory Mistakes with Dave Wigder
Can't Stop the Growth
Every HVAC, plumbing, and electrical business hits the same wall: material costs balloon, trucks run short, and cash flow becomes unpredictable. In this episode of Canât Stop the Growth, Chad Peterman sits down with , co-founder of Ply, to explore how contractors can take control of their inventory and purchasing to unlock massive growth. Dave shares how Ply was built to give contractors visibility into their warehouses, trucks, and purchasing, while eliminating dead stock, wasted billable hours, and costly supply runs. He also explains how AI and supplier integrations are changing the...
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CSTG 228: Commit to Curiosity with Andrew Hasty
Can't Stop the Growth
Ever find yourself gearing up to prove you're right... instead of being curious? Andrew Hasty throws some metaphorical (and literal) darts at the ego đŻ He unpacks Commitment #2 from âThe 15 Commitments of Conscious Leadershipâ: Learning Through Curiosity. With help from Ted Lasso, personal stories, and a few dartboard metaphors, Andrew explores what happens when we stop trying to âknow it allâ and start wondering, âWhat am I missing?â đ¤ Youâll hear why âdriftingâ into defensiveness is totally normal, and how the real power lies in shifting back to curiosity....
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Rebranding Life and Business with Chad Terrinoni
Can't Stop the Growth
What if the darkest chapters of your life were the very thing that prepared you to build something extraordinary? In this episode, Ryan and Justin sit down with Chad Terrinoni, the powerhouse behind Hummingbird Heating & Cooling. Chadâs journey takes us from the chaos of addiction and jail time to building a multi-million-dollar HVAC brand thatâs changing lives. His story is raw, real, and filled with lessons on resilience, rebranding, and the relentless mindset it takes to win in business and in life. If youâve ever wondered how to turn pain into purpose, this conversation is one...
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CSTG 227: Culture is a Symptom of Leadership | Sean Glaze on Building Effective Teams
Can't Stop the Growth
Strong systems and great talent only go so far. Lasting success in home service businesses comes down to one thing: leadership. In this episode, Sean Glaze, speaker, author, and team-building expert, joins Chad Peterman to share powerful lessons from his book âWhat Effective Leaders Doâ. Discover how culture is shaped one conversation at a time, why staying coachable is the key to growth, and the practical steps leaders can take to build trust, confidence, and high-performing teams. Whether youâre leading a growing HVAC, plumbing, or electrical companyâor any service-based...
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Scaling a $1M HVAC Company to 500+ Employees | Chad Peterman on AI & Home Service Growth
Can't Stop the Growth
From $1M to a 500+ person home service powerhouseâChad Peterman, President & CEO of Peterman Brothers and host of Canât Stop the Growth, takes the guest seat in this special âtables turnedâ episode of AI Trade Talk. Chad shares exactly how his team scaled across 11 locations in HVAC, plumbing, and electrical, the strategies behind rapid growth, and why call center performance is the #1 growth lever in the trades. He also breaks down real-world AI applications that improve booking rates, boost efficiency, and drive revenue, without increasing marketing spend. If youâre ready to...
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To the Point: How To Make Yourself Unstoppable 365 Days A Year w/ Sean Crane
Can't Stop the Growth
What if the moment that broke you became the moment that built you? In this episode of âTo the Pointâ, Chris and Chad welcome Sean Crane, founder of Unstoppable 365, whose journey from addiction and prison to elite leadership coach is nothing short of transformational. Sean shares how a defining moment in isolation led him to take radical ownership of his life, and how that decision became the foundation for a purpose-driven mission to help business leaders become unstoppable in every area of their lives. This conversation is a masterclass in the power of discipline, daily habits, and the...
info_outlineEver find yourself gearing up to prove you're right... instead of being curious? Andrew Hasty throws some metaphorical (and literal) darts at the ego đŻ
He unpacks Commitment #2 from âThe 15 Commitments of Conscious Leadershipâ: Learning Through Curiosity. With help from Ted Lasso, personal stories, and a few dartboard metaphors, Andrew explores what happens when we stop trying to âknow it allâ and start wondering, âWhat am I missing?â đ¤ Youâll hear why âdriftingâ into defensiveness is totally normal, and how the real power lies in shifting back to curiosity.
Whether itâs navigating silos, leading teams, or just having better conversations, this episode is packed with insight, self-awareness, and a whole lot of real talk. If you're ready to lead with less judgment and more wonder, this oneâs for you.
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Key Takeaways:
- Shift from being a "knower" to a learner by asking, âWhat am I missing?â
- Drifting is normal. What matters is how quickly you shift back.
- Curiosity breaks down silos and builds trust.
- Ego seeks validation; learning seeks understanding.
- Ask questions like âTell me moreâ to lead with curiosity.