Can't Stop the Growth

Can't Stop the Growth is driven by Chad's personal mission to provide a platform for others to grow and thrive. CSTG offers inspiration, leadership lessons on growth, grit, and chasing potential.

To the Point: Paul Kelly is Personally Raising Home Services GOATS! 02/18/2026

CSTG 250: Sacrifice, Habits & Unseen Work of Leadership with Chad Peterman 02/17/2026

CSTG 249: Premium Is Not a Price Point, It’s Your Standard 02/10/2026

CSTG 249: Premium Is Not a Price Point, It’s Your Standard Andrew Hasty, COO at Peterman Brothers, challenges HVAC, plumbing, and electrical leaders to stop using the word “premium” as a label and start treating it as a daily standard. If pricing, marketing, and wrapped trucks all scream premium, but leadership behavior, culture, and follow-through do not match, that is not just a soft issue. It is a full-blown business identity crisis. Andrew reframes what “premium” actually means in a home service company: how your leaders talk, how they handle conflict, whether they walk past sloppy trucks, tolerate gossip, or avoid hard conversations. Listeners hear why inconsistency is expensive, why gossip is “fun” but toxic, and how every one-on-one conversation, Slack message, or branch visit becomes a brushstroke on the picture of the brand. For owners, GMs, and managers in the trades, this episode is a direct call-out: premium cannot just be demanded from technicians in the field. Leadership must model the premium first in how standards are set, how wins are celebrated, how accountability is handled, and how people are cared for. Commit to consistent, above-the-line behavior, join The Arena now: Additional Resources: Learn more about the Key Takeaways: Premium is lived, not priced Your rates can be premium only if leadership behavior and culture feel premium to the team and the customer. Leaders set the true standard Trucks, installs, and communication all follow the level of ownership and consistency modeled by leaders. What you allow becomes normal Ignoring gossip, sloppiness, or excuses silently tells the team that mediocrity is acceptable. Gossip destroys a premium brand Gossip and blame culture erode trust, clarity, and the identity you are trying to build. Consistency makes excellence “boring.” When coaching, standards, and follow-through are consistent, high performance becomes predictable instead of dramatic. /episode/index/show/1e0aa6d2-4f15-4ffb-bd61-6fd97daa599d/id/39981690

CSTG 248: Build a Culture They Never Want To Leave with JM Ryerson 02/03/2026

CSTG 247: “No Leads” Is Not Your Problem, $20M Roofing Growth with Jordan White 01/27/2026

CSTG 247: “No Leads” Is Not Your Problem, $20M Roofing Growth with Jordan White What would it change in a trades business if the sales team stopped waiting on leads and started owning the pipeline? In this episode, Jordan White tells Chad Peterman how he moved to Nashville with a beat-up truck, slept on a kid’s couch, and built a high-end roofing company that grew from $2M to just over $20M in four years, almost entirely off door-to-door hustle. Jordan breaks down how he and his partner built a visionary/integrator partnership, fed the business first instead of chasing early distributions, and created a culture where clean-cut, young hustlers can make multiple six figures by knocking on doors in affluent neighborhoods. The conversation connects directly to HVAC, plumbing, electrical, and other home service leaders who are tired of blaming “the market” or “this generation” and are ready to build a scoreboard-driven, people-first sales culture instead. If you lead a trades business and want a place to work on your leadership, culture, and growth strategy with other owners who get it, get plugged into The Arena, the private community built for home service leaders who refuse to coast. Additional Resources: Learn more about Learn more about the Key Takeaways: From top sales rep to founder – how Jordan left a “safe” high-commission role to launch a roofing company in a brand-new market. Visionary and integrator for trades growth – how he and his partner split roles so the business isn’t dependent on one person. Reinvesting profits to scale revenue – why they let the business eat first and delayed big distributions past $10M and $20M. Building a door-to-door sales machine – the recruiting, training, and culture that turns hungry talent into “shark” closers. Scorecards, KPIs, and accountability – how tracking numbers removes drama from coaching and drives higher sales performance. Marketing and builder partnerships for recurring revenue – how retail marketing and custom homebuilder relationships create predictable, long-term growth. /episode/index/show/1e0aa6d2-4f15-4ffb-bd61-6fd97daa599d/id/39815125

To the Point: A Home Services State of the Union with the LSD Group 01/21/2026

CSTG 246: Fix Inattention to Results & Get Your Team Winning Again 01/20/2026

Replay: The 80/20 Rule to Success: Focusing on What Really Matters with Chad Peterman 01/13/2026

CSTG 245: Turn Dispatch Chaos Into Cash with George from ProBook 01/06/2026

CSTG 244: The Silent Killer of Your Culture: Avoiding Accountability 12/30/2025

Replay: The Law of Explosive Growth with Chad Peterman 12/23/2025

To the Point: Why Some Home Service Businesses Stall at $5M While Others Hit $50M 12/17/2025

CSTG 243: Turning Confusion Into Commitment In Your Trades Team with Chad Peterman 12/16/2025

CSTG 243: Turning Confusion Into Commitment In Your Trades Team with Chad Peterman Too many HVAC, plumbing, and home service leaders feel stuck in a cycle of “meeting after the meeting.” Plans sound good in the room, but out in the field, nothing really changes. Technicians are confused, office teams feel out of the loop, and commitment is hit-or-miss. In this solo episode, Chad Peterman continues the series on The Five Dysfunctions of a Team and digs into dysfunction number three: lack of commitment. He breaks down why clarity and conflict are non-negotiable if leaders want real buy-in, not silent resistance. From explaining lead costs to CSRs to involving field pros before changing processes, this conversation is built for leaders who manage techs, installers, and call center teams every day. Chad unpacks how purpose, simple scoreboards, and better one on ones can transform “gray area” into clear expectations. He shares how paths to progression, pay plan clarity, and town hall style communication can help techs feel heard, supported, and ready to chase bigger goals for their families, not just hit a daily ticket number. Ready to build a more committed, high-performing team inside your shop? Join The Arena, Chad Peterman’s coaching community for home service leaders, to get practical tools, live coaching, and a network of owners and managers who are scaling the right way - Additional Resources: Learn more about the Key Takeaways: Clarity before action: confused teams do not commit, so explain the why, what, and how before expecting buy in. Conflict creates alignment: productive disagreement in meetings leads to decisions people will actually support. Show the scoreboard: simple metrics and clear pay plans show techs exactly what winning looks like. Listen to the field: involve technicians before changing processes so decisions work in the truck, not just the office. Purpose over paycheck: connect daily work to helping families and building futures, not just closing tickets. One on ones build commitment: use individual meetings to connect goals, performance, and support for each person. Leaders remove friction: the main job of leadership is making the field’s hard job easier so they can serve customers better. /episode/index/show/1e0aa6d2-4f15-4ffb-bd61-6fd97daa599d/id/39342560

Inside Peterman’s Growth Engine with Matt Murray 12/11/2025

CSTG 242: Turning Conflict Into Your Competitive Edge with Chad Peterman 12/09/2025

CSTG 242: Turning Conflict Into Your Competitive Edge with Chad Peterman Chad Peterman breaks down why most home service teams do not stall out because of talent or opportunity, but because leaders avoid conflict. Drawing from Patrick Lencioni’s The Five Dysfunctions of a Team, Chad focuses on the “fear of conflict” and shows how quiet meetings and fake agreement quietly kill performance in HVAC, plumbing, and electrical businesses. Through stories from the early days at Peterman Brothers, Chad shares how a “just do what Chad says” style of leadership worked at a small size but began to break everything as the company grew. He contrasts top-down control with healthy, vulnerability-based conflict, where leaders invite pushback, ask better questions, and let their people challenge ideas before they reach the field. Chad also shows what this looks like in real home service situations: coaching a struggling technician without shaming their numbers, using meetings to crowdsource better membership conversations, and empowering a “purveyor of conflict” on the leadership team to pressure-test every big decision. If you are leading techs, installers, comfort advisors, or managers and you sense hallway chatter, passive resistance, or burnout on your team, this episode will help you build the kind of conflict culture that leads to stronger decisions, deeper buy-in, and faster growth. Take these conversations further inside The Arena, the free CSTG community for HVAC, plumbing, and electrical leaders who want to grow faster together: Additional Resources: Learn more about the Key Takeaways: Conflict avoided today becomes bigger problems tomorrow. Healthy teams disagree openly, not in the hallway. Top-down “just do it” leadership breaks at scale. Leaders must go first in inviting pushback. Coaching with questions beats lecturing with numbers. Meetings should surface debate, not just updates. A “purveyor of conflict” strengthens every big decision. Launching at 70% and learning beats chasing perfection. /episode/index/show/1e0aa6d2-4f15-4ffb-bd61-6fd97daa599d/id/39243355