To the Point: The 5-Year Sprint from $5M-$65M with Zero Technical Skills
Release Date: 11/19/2025
Can't Stop the Growth
Why do some home service companies stall at $5M while others explode past $50M? 💰 Chris and Chad break down the real reasons home service businesses stall out, and what separates the ones that scale from the ones that stay stuck. From the crucial shift between operator and CEO to building systems that drive accountability without micromanagement, Chad shares unfiltered lessons from scaling Peterman Brothers beyond the $50M mark. Whether you're at $2M trying to grow or feeling stuck at $10M, this episode will challenge your thinking, call out the excuses, and arm you with practical steps to...
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Too many HVAC, plumbing, and home service leaders feel stuck in a cycle of “meeting after the meeting.” Plans sound good in the room, but out in the field, nothing really changes. Technicians are confused, office teams feel out of the loop, and commitment is hit-or-miss. In this solo episode, Chad Peterman continues the series on The Five Dysfunctions of a Team and digs into dysfunction number three: lack of commitment. He breaks down why clarity and conflict are non-negotiable if leaders want real buy-in, not silent resistance. From explaining lead costs to CSRs to involving field...
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Home service owners are pouring money into marketing and still watching the call board swing from “overbooked” to “crickets.” In this special Around the CAMPfire takeover on Can’t Stop the Growth, CAMP Digital founder Katie Donovan sits down with Matt Murray, CMO and Head of Innovation at Peterman Brothers, to unpack how Peterman built a growth engine that actually matches demand to capacity. Matt shares how Peterman uses real-time data, capacity-aligned marketing, and tight alignment between operations and marketing to keep techs busy, CSRs confident, and ad spend pointed at the...
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Chad Peterman breaks down why most home service teams do not stall out because of talent or opportunity, but because leaders avoid conflict. Drawing from Patrick Lencioni’s The Five Dysfunctions of a Team, Chad focuses on the “fear of conflict” and shows how quiet meetings and fake agreement quietly kill performance in HVAC, plumbing, and electrical businesses. Through stories from the early days at Peterman Brothers, Chad shares how a “just do what Chad says” style of leadership worked at a small size but began to break everything as the company grew. He contrasts top-down control...
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Peterman Brothers’ Andrew Hasty breaks down why most home service teams do not fail for lack of talent or opportunity, but because of dysfunction. Drawing from Patrick Lencioni’s The Five Dysfunctions of a Team, Andrew focuses on the base of the pyramid, the absence of trust, and why it quietly kills performance in HVAC, plumbing, and electrical businesses. Through stories from his own life and leadership journey, Andrew shows how perfectionism, fear of failure, and “old school toughness” create blame cultures, silos, and defensiveness on a team. He contrasts that with...
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Peterman Brothers’ Andrew Hasty unpacks Commitment #4 from The 15 Commitments of Conscious Leadership: Create Win-for-All Solutions. Andrew draws a powerful parallel between history and leadership using the Treaty of Versailles and the aftermath of World War I to show how “win–lose” thinking always backfires. He challenges leaders in the trades to move beyond short-term victories and build systems where everyone: customer, field professional, and the company — can win together. Through real stories from the Peterman team, Andrew shows why loyalty to outcomes, not rigid processes,...
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From poker tables in Vegas to leading a $65M home services empire—how did Mike Bruner scale without ever turning a wrench? Michael Bruner, co-founder of Iceberg Home Services, shares his incredible journey from a 5.5M business in 2019 to a 65M powerhouse in 2024, all without a technical background. This episode dives into the mindsets, leadership shifts, and tough decisions that fueled Iceberg’s exponential growth. From letting go of control and embracing mentorship, to prioritizing personal health and inspiring his team, Mike unpacks the habits and lessons that transformed both his...
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What if the secret to becoming a better leader isn’t getting more, but realizing you already have enough? ⏳ Andrew takes the mic to unravel one of the most transformative ideas from “The 15 Commitments of Conscious Leadership”: the shift from a scarcity mindset to one of abundance. Blending sharp insights with personal stories, Andrew challenges the deeply ingrained belief that we need more to be successful: more time, more money, more recognition. He breaks down the toxic myths of scarcity that keep us trapped in fear and comparison, and instead offers a refreshing, people-first lens...
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Every trades leader faces moments that test their grit. In this episode, former Navy SEAL turned business owner Dan Newell joins Chad Peterman to share how the lessons forged in SEAL training resilience, service, and accountability—apply directly to leadership in HVAC, plumbing, and home service businesses. Dan’s journey from ringing the bell in SEAL training to coming back, graduating #1 in his class, and later running his family’s custom cabinet shop is packed with wisdom for leaders building strong teams. He opens up about what it means to lead from the bottom up, how to “get your...
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What if work didn’t feel like work? In this solo episode, Chad Peterman breaks down how finding your purpose can completely transform not just your leadership, but your life. Too many trade leaders chase “work-life balance” and end up feeling guilty on both sides. Chad shares why that struggle disappears once you align who you are at home with who you are at work. From mindset to mission, this is a reminder that leadership isn’t about switching hats, it’s about becoming the same authentic, purpose-driven person in every environment. Leaders in HVAC, plumbing, and electrical: this...
info_outlineFrom poker tables in Vegas to leading a $65M home services empire—how did Mike Bruner scale without ever turning a wrench?
Michael Bruner, co-founder of Iceberg Home Services, shares his incredible journey from a 5.5M business in 2019 to a 65M powerhouse in 2024, all without a technical background.
This episode dives into the mindsets, leadership shifts, and tough decisions that fueled Iceberg’s exponential growth. From letting go of control and embracing mentorship, to prioritizing personal health and inspiring his team, Mike unpacks the habits and lessons that transformed both his business and his life.
This conversation is a must-listen for people-first leaders serious about scaling with intention and integrity.
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Key Takeaways:
- Letting go empowers your team to lead.
- Right people in right roles drive scale.
- Culture and vision align talent quickly.
- Self-development multiplies business growth.
- Inspired leaders create inspired organizations.