Ep 154. "Wearing All The Hats" Int w/ Missy Maruschak of the Doo Doo Squad
Release Date: 06/16/2025
Ep 156. $350 a Day on Facebook Ads?! How I Get Poop Scoop Customers in 2025
The Scoop With Erica Krupin
Erica interviews Nicole Lubic, owner of Two Sisters Scoop, a successful dog waste removal business. She discusses her company's rapid growth over two years, reaching $510,000 in revenue with three employees. Nicole details her marketing strategies, primarily Facebook ads, staff management, and customer service approaches. The conversation also covers operational aspects like vehicle maintenance, billing practices, and handling challenging situations with employees and clients. Finally, Nicole offers advice for aspiring entrepreneurs in the pet waste removal industry. Contact Nicole: Comments...
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Ep 155. Business Q&A - Insurance, Yard Measurements, Safety Issues and Disinfecting Solutions
The Scoop With Erica Krupin
Erica shares insights from her recent experiences, covering various business and personal topics. She discusses the challenges of protecting her voice due to extensive talking and acknowledges the importance of combating burnout by shortening episodes and taking time off. Erica explains her business insurance policies, including general liability and worker's compensation, and offers advice on working with an insurance broker. Furthermore, she clarifies the distinction between deodorizing and disinfecting services for yards and tools, and describes the branded safety vests worn by her team....
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Ep 154. "Wearing All The Hats" Int w/ Missy Maruschak of the Doo Doo Squad
The Scoop With Erica Krupin
Erica chats with Missy Maruschak, the Operations Manager for Doo Doo Squad in Sacremento, CA. She discusses her role as a "catchall" who handles daily operations to allow the CEO, Todd, to focus on growth. Maruschak explains how she entered the "poop scooping" industry after COVID-19 layoffs, highlighting her background in management and a unique connection with DoodyCalls. The conversation covers the challenges of scaling a small business, particularly during a pandemic, including hiring, training, and transitioning from manual processes to modern software. Maruschak also details a typical...
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Ep 153. Unburdening the Heart - My Sobering Journey
The Scoop With Erica Krupin
Erica offers a personal reflection on her journey to sobriety and the challenges of maintaining boundaries in relationships. She shares her experiences with alcohol, emphasizing that problematic drinking isn't always overt, and discusses the importance of supportive relationships during recovery. Erica also highlights the struggle of navigating social situations while newly sober and the gradual process of self-discovery and emotional regulation that comes with a clear mind. Finally, she imparts life lessons, stressing the need to demand respect and build a supportive environment to achieve...
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Ep 152. Take Action Now! The Scoop Master's Keys to Poop Scoop Business Success
The Scoop With Erica Krupin
Erica interviews Dermot Woods, the owner of "," a successful dog waste removal business based in Connecticut. Dermot discusses his journey from a side hustle to managing 250 customers and four part-time independent contractors, emphasizing the importance of taking action and prioritizing tasks for business growth. He shares his strategies for acquiring early clients through local Facebook groups and word-of-mouth, along with his current advertising spend and pricing model. The conversation also touches on the unique aspects of the poop scooping industry, the benefits of independent...
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Ep 151. Since you Asked??? Erica Answers Your Toughest Poop Scooping Questions.
The Scoop With Erica Krupin
This podcast focuses on practical advice for those operating a pooper scooper business. Erica answers questions covering topics such as Google Business Profile verification, client management, recession-proofing strategies, and employee compensation. She also touches on personal experiences with business growth, health challenges, and integrating faith into her entrepreneurial journey. The podcast provides actionable insights and candid reflections from a small business owner navigating the challenges and successes of the pet waste removal industry. Comments and Questions are...
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Ep 150. From Online to In-Person - Building the Pooper Scooper Community at ScoopCon
The Scoop With Erica Krupin
Erica speaks with Justin and William about their experiences at the first-ever ScoopCon, a conference for the pooper scooper industry held in Cordelane, Idaho. They discuss the event's success, including the high attendance and various activities like a cornhole championship and a VIP cruise. The conversation also covers potential locations for the next ScoopCon, the creation of a more advanced mastermind group for established businesses, and the importance of bringing staff members to such events. Overall, the interview highlights the growing community within the industry and the positive...
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Ep 149. Scoop School: Your Dog Waste Business Q&A
The Scoop With Erica Krupin
Today Erica addresses questions from listeners about managing her business, including handling missed payments, pricing commercial properties, whether or not to offer yard disinfecting or deodorizing services, and the benefits of using a CRM like Jobber from the early stages of a business. Erica also reflects on attending a ScoopCon convention, highlighting the importance of scaling a business and hiring staff to allow owners to focus on growth. Finally, she discusses her podcast microphone setup and her goal to expand her business significantly. Comments and Questions are welcome. ...
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Ep 148. Identifying and Dealing with Energy Suckers
The Scoop With Erica Krupin
The primary focus of this episode is identifying and setting boundaries with "energy suckers" – individuals who drain one's mental and emotional well-being through negativity, drama, and taking without giving back. Erica emphasizes the importance of surrounding oneself with "energy givers" who offer encouragement and positivity, using examples from her own journey of shifting her social circle and finding support systems, particularly referencing her faith and the value of connecting with people aligned with her current values and goals. Comments and Questions are welcome. Send...
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Ep 147. Poop Piles & Professionalism: Fixing Mistakes and Building Trust.
The Scoop With Erica Krupin
Erica addresses various questions from listeners about running a pooper scooper business. She provides practical advice on topics such as marketing with no budget, recovering from Facebook account issues, competing with larger companies, approaching businesses like retirement homes for growth, and managing problematic customers. The episode also touches on pricing strategies, recommending specific tools, and handling challenging weather conditions. And at the end of the podcast she shares a real-time example of a customer service call. Scoop Con 2025 (May 23-24, 2025) Comments and...
info_outlineErica chats with Missy Maruschak, the Operations Manager for Doo Doo Squad in Sacremento, CA. She discusses her role as a "catchall" who handles daily operations to allow the CEO, Todd, to focus on growth. Maruschak explains how she entered the "poop scooping" industry after COVID-19 layoffs, highlighting her background in management and a unique connection with DoodyCalls. The conversation covers the challenges of scaling a small business, particularly during a pandemic, including hiring, training, and transitioning from manual processes to modern software. Maruschak also details a typical day as an operations manager, emphasizing the importance of trust, delegation, and surrounding oneself with a talented team, before explaining the benefits and application of DoodyCalls' natural enzyme deodorizer and their specially designed scooping tools.
Comments and Questions are welcome.
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