The Scoop With Erica Krupin

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

Ep 161. Scooping Up Leads: Innovative Digital Marketing Tactics for Pet Waste Removal Companies 07/28/2025

Ep 161. Scooping Up Leads: Innovative Digital Marketing Tactics for Pet Waste Removal Companies Erica is joined by Phil Risher from Phlash Consulting. They discuss his journey from Enterprise Rent-A-Car to founding Phlash Consulting, which specializes in digital marketing for home service businesses. Phil emphasizes the importance of visibility, conversions, and retargeting for growth. He also highlights strategies like leveraging B2B partnerships, optimizing Google reviews, and using automation tools for lead nurturing. Phil recommends allocating 3-10% of revenue to marketing, focusing on organic search, and using tools like ChatGPT for content creation. Erica's guest also stressed the importance of recording sales calls for scalable processes and building local brand recognition through podcasts and social media. Connect with Phil: Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37482015

Ep 160. Go Where The Dogs Are: w/ Chantelle from Doodie Deeds 07/21/2025

Ep 160. Go Where The Dogs Are: w/ Chantelle from Doodie Deeds Erica chats with Chantelle Miller, the owner of Doodie Deeds Dog Waste Removal in PA. Chantelle shares her inspiring journey of starting a pooper scooper business in 2006 and growing it to over 500 customers per week. The conversation provides valuable insights and encouragement for aspiring female entrepreneurs looking to start their own businesses, even in unconventional industries. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37415540

Ep 159. Navigating Price Increases and Customer Retention in the Pet Waste Removal Business Int w/ Hunter Conley (Part 2) 07/14/2025

Ep 159. Navigating Price Increases and Customer Retention in the Pet Waste Removal Business Int w/ Hunter Conley (Part 2) In the continuation of the interview from Ep #158, Hunter Conley discussed his business, Fresh Start Pet Waste Removal, in the Austin Texas area. His technicians handle 24-28 jobs per day, generating $470-$800 daily. He pays his employees $23/hour, emphasizing fairness and retention. Hunter also shared his marketing agency, Rise Ads Marketing, which serves home service clients, offering Facebook ad management, lead process consulting, and more. Erica shared her personal journey to sobriety and faith, highlighting the importance of structure and support in achieving success. Both emphasized the value of balancing business with personal life and giving back to the community. Part 2 of 2. Connect with Hunter: Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37283355

Ep 158. Mastering Customer Acquisition and Retention in the Poop Scoop Business (Part 1) 07/07/2025

Ep 158. Mastering Customer Acquisition and Retention in the Poop Scoop Business (Part 1) Hunter Conley, owner of Fresh Start Pet Waste Removal, and Erica discuss his journey from managing inside sales and marketing at Alta Pest Control to starting his own pet waste removal business. Fresh Start has grown to 350 customers in a year, with three full-time employees and two wrap trucks. Hunter emphasized the importance of Facebook ads, which account for 70% of his customer base, and the effectiveness of text-based follow-ups. He also highlighted the significance of pricing strategies, customer retention, and handling objections. Hunter shared his approach to customer acquisition, including the use of responsive bids and the importance of identifying and targeting the ideal customer profile. Part 1 of 2 Connect with Hunter: Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37225745

Ep 157. Navigating Challenges and Achieving Goals with Special Guest Trisha Dork! 06/30/2025

Ep 157. Navigating Challenges and Achieving Goals with Special Guest Trisha Dork! Erica's guest today is her friend Trisha Dork. Trisha shares her journey of overcoming adversity, including toxic workplaces and personal struggles, to build a successful business, emphasizing resilience, hard work, and a strong support system. She highlights the importance of consistency, delegation, and tools like Google Calendar to reduce stress while also stressing boundaries, a positive mindset, and the impact of her choices on her children. Influenced by her mother’s work ethic at Ford Motor Company, she talks about parenting without guilt, open communication with her children, and the dynamics of her marriage, including gratitude and clear communication. Trisha also shares insights on time management, the power of saying "no," and the importance of surrounding oneself with high performers to maintain balance and long-term success. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37163215

Ep 156. $350 a Day on Facebook Ads?! How I Get Poop Scoop Customers in 2025 06/23/2025

Ep 156. $350 a Day on Facebook Ads?! How I Get Poop Scoop Customers in 2025 Erica interviews Nicole Lubic, owner of Two Sisters Scoop, a successful dog waste removal business. She discusses her company's rapid growth over two years, reaching $510,000 in revenue with three employees. Nicole details her marketing strategies, primarily Facebook ads, staff management, and customer service approaches. The conversation also covers operational aspects like vehicle maintenance, billing practices, and handling challenging situations with employees and clients. Finally, Nicole offers advice for aspiring entrepreneurs in the pet waste removal industry. Contact Nicole: Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37061610

Ep 155. Business Q&A - Insurance, Yard Measurements, Safety Issues and Disinfecting Solutions 06/18/2025

Ep 155. Business Q&A - Insurance, Yard Measurements, Safety Issues and Disinfecting Solutions Erica shares insights from her recent experiences, covering various business and personal topics. She discusses the challenges of protecting her voice due to extensive talking and acknowledges the importance of combating burnout by shortening episodes and taking time off. Erica explains her business insurance policies, including general liability and worker's compensation, and offers advice on working with an insurance broker. Furthermore, she clarifies the distinction between deodorizing and disinfecting services for yards and tools, and describes the branded safety vests worn by her team. Finally, Krupin breaks down yard size measurements her business uses for pricing and emphasizes the necessity of taking vacations, even as an entrepreneur, to prevent burnout and prioritize family. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37042755

Ep 154. "Wearing All The Hats" Int w/ Missy Maruschak of the Doo Doo Squad 06/16/2025

Ep 154. "Wearing All The Hats" Int w/ Missy Maruschak of the Doo Doo Squad Erica chats with Missy Maruschak, the Operations Manager for Doo Doo Squad in Sacremento, CA. She discusses her role as a "catchall" who handles daily operations to allow the CEO, Todd, to focus on growth. Maruschak explains how she entered the "poop scooping" industry after COVID-19 layoffs, highlighting her background in management and a unique connection with DoodyCalls. The conversation covers the challenges of scaling a small business, particularly during a pandemic, including hiring, training, and transitioning from manual processes to modern software. Maruschak also details a typical day as an operations manager, emphasizing the importance of trust, delegation, and surrounding oneself with a talented team, before explaining the benefits and application of DoodyCalls' natural enzyme deodorizer and their specially designed scooping tools. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37000395

Ep 153. Unburdening the Heart - My Sobering Journey 06/11/2025

Ep 153. Unburdening the Heart - My Sobering Journey Erica offers a personal reflection on her journey to sobriety and the challenges of maintaining boundaries in relationships. She shares her experiences with alcohol, emphasizing that problematic drinking isn't always overt, and discusses the importance of supportive relationships during recovery. Erica also highlights the struggle of navigating social situations while newly sober and the gradual process of self-discovery and emotional regulation that comes with a clear mind. Finally, she imparts life lessons, stressing the need to demand respect and build a supportive environment to achieve personal growth. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36927905

Ep 152. Take Action Now! The Scoop Master's Keys to Poop Scoop Business Success 06/09/2025

Ep 152. Take Action Now! The Scoop Master's Keys to Poop Scoop Business Success Erica interviews Dermot Woods, the owner of "," a successful dog waste removal business based in Connecticut. Dermot discusses his journey from a side hustle to managing 250 customers and four part-time independent contractors, emphasizing the importance of taking action and prioritizing tasks for business growth. He shares his strategies for acquiring early clients through local Facebook groups and word-of-mouth, along with his current advertising spend and pricing model. The conversation also touches on the unique aspects of the poop scooping industry, the benefits of independent contractors, and the importance of community support among business owners. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36868545

Ep 151. Since you Asked??? Erica Answers Your Toughest Poop Scooping Questions. 06/04/2025

Ep 151. Since you Asked??? Erica Answers Your Toughest Poop Scooping Questions. This podcast focuses on practical advice for those operating a pooper scooper business. Erica answers questions covering topics such as Google Business Profile verification, client management, recession-proofing strategies, and employee compensation. She also touches on personal experiences with business growth, health challenges, and integrating faith into her entrepreneurial journey. The podcast provides actionable insights and candid reflections from a small business owner navigating the challenges and successes of the pet waste removal industry. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36836425

Ep 150. From Online to In-Person - Building the Pooper Scooper Community at ScoopCon 06/02/2025

Ep 150. From Online to In-Person - Building the Pooper Scooper Community at ScoopCon Erica speaks with Justin and William about their experiences at the first-ever ScoopCon, a conference for the pooper scooper industry held in Cordelane, Idaho. They discuss the event's success, including the high attendance and various activities like a cornhole championship and a VIP cruise. The conversation also covers potential locations for the next ScoopCon, the creation of a more advanced mastermind group for established businesses, and the importance of bringing staff members to such events. Overall, the interview highlights the growing community within the industry and the positive interactions and knowledge gained at the conference. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36789880

Ep 149. Scoop School: Your Dog Waste Business Q&A 05/28/2025

Ep 149. Scoop School: Your Dog Waste Business Q&A Today Erica addresses questions from listeners about managing her business, including handling missed payments, pricing commercial properties, whether or not to offer yard disinfecting or deodorizing services, and the benefits of using a CRM like Jobber from the early stages of a business. Erica also reflects on attending a ScoopCon convention, highlighting the importance of scaling a business and hiring staff to allow owners to focus on growth. Finally, she discusses her podcast microphone setup and her goal to expand her business significantly. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36731980

Ep 148. Identifying and Dealing with Energy Suckers 05/26/2025

Ep 148. Identifying and Dealing with Energy Suckers The primary focus of this episode is identifying and setting boundaries with "energy suckers" – individuals who drain one's mental and emotional well-being through negativity, drama, and taking without giving back. Erica emphasizes the importance of surrounding oneself with "energy givers" who offer encouragement and positivity, using examples from her own journey of shifting her social circle and finding support systems, particularly referencing her faith and the value of connecting with people aligned with her current values and goals. Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36699410

Ep 147. Poop Piles & Professionalism: Fixing Mistakes and Building Trust. 05/21/2025

Ep 147. Poop Piles & Professionalism: Fixing Mistakes and Building Trust. Erica addresses various questions from listeners about running a pooper scooper business. She provides practical advice on topics such as marketing with no budget, recovering from Facebook account issues, competing with larger companies, approaching businesses like retirement homes for growth, and managing problematic customers. The episode also touches on pricing strategies, recommending specific tools, and handling challenging weather conditions. And at the end of the podcast she shares a real-time example of a customer service call. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36642705

Ep 146. Anticipating ScoopCon 2025! 05/19/2025

Ep 146. Anticipating ScoopCon 2025! Erica shares as she prepares to speak at ScoopCon 2025 in Coeur d'Alene, Idaho, discussing her presentation on courage and mindset which is inspired by fellow content creator Keith Kalfas. She reflects on her journey into the "green industry" community, crediting Brian Fullerton and others for inspiring her business practices, particularly routing and content creation. Krupin details her preparation for the conference, including developing her speech with the help of ChatGPT and Keith's speech mapping framework, and planning content capture with advice from Paul Jamison, emphasizing the importance of intentionality. She also mentions the advantages of using the Jobber CRM for her pooper scooper business and highlights her gratitude for the community and the opportunity to connect with her audience in person. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36582630

Ep 145. Ask Erica: Your Toughest Poop Scoop Questions Answered! 05/14/2025

Ep 145. Ask Erica: Your Toughest Poop Scoop Questions Answered! Today's show is a Q&A session focused on the pet waste removal business. Erica addresses various questions submitted by listeners, providing advice on topics such as handling unscheduled visits, attracting a first client, optimizing a Google Business Profile, branching out into new services, calculating monthly pricing, comparing business management software like Jobber and Sweep and Go, managing contracts, choosing business insurance, placing yard signs, dealing with difficult yards, tracking fleet vehicles, and handling client vacation skips. She shares personal experiences and recommendations throughout the discussion. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36552060

Ep 144. Is Your "Business" Just a Job? Escaping the Self-Employment Trap 05/12/2025

Ep 144. Is Your "Business" Just a Job? Escaping the Self-Employment Trap Erica discusses the crucial transition for small business owners from being self-employed solo operators to true business owners who delegate tasks and build systems. She emphasizes that being self-employed means the business relies entirely on the owner's labor, leading to burnout and limits on growth, typically stalling around $100,000 in revenue. She advocates for hiring staff, outsourcing functions like marketing and bookkeeping, and implementing efficient systems to create a sustainable and profitable business that can run without the owner being directly involved in the daily work. Krupin also shares personal anecdotes about the challenges of delegation, the importance of tracking key financial metrics, and strategies for managing one's time and life to support business growth. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36488140

Ep 143. Should New Poop Scoopers Offer Free Services? Plus More Q&A w/ Erica. 05/07/2025

Ep 143. Should New Poop Scoopers Offer Free Services? Plus More Q&A w/ Erica. Erica addresses your questions on topics relevant to running a pooper scooping business, including her decision to switch to flat rate pricing. She also explains her motivations for creating content to help others start their own businesses, detailing how faith and a desire to help people have shaped her approach. Finally, she offers advice and encouragement to new business owners and members of the Poop Scoop Millionaire community. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36419975

Ep 142. Building Team Connection Through Staff Meetings. 05/05/2025

Ep 142. Building Team Connection Through Staff Meetings. Erica discusses the importance of staff meetings for small business owners, specifically in the context of her dog waste removal company. She shares her initial hesitation about holding meetings, particularly when operating out of her garage, but explains how advice from more experienced colleagues convinced her of their necessity. She details how she implemented regular meetings with her single employee, emphasizing the need for open communication and using meetings to gather feedback, address issues, and foster a sense of community. She also provides practical suggestions for meeting locations beyond a traditional office and highlights the value of documenting meeting discussions to drive business improvement. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36392895

Ep 141. Your Questions: Contracts, Pricing, and Securing Those First Clients 04/30/2025

Ep 141. Your Questions: Contracts, Pricing, and Securing Those First Clients Erica, answers your questions about starting and running a dog poop scooping business. She discusses the effectiveness of offering free initial cleanings for new businesses and the importance of having a clear purpose for such offers, such as gaining experience or reviews. Erica also advises on setting competitive pricing by adjusting rates based on market dynamics and emphasizes that building a client base takes time and consistent marketing efforts. She touches on using terms of service instead of formal contracts for residential clients and highlights the value of creating awareness campaigns and simple, engaging marketing materials to reach potential customers. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36339265

Ep 140. Just Say No! - Erica's Guide to Setting Boundaries. 04/28/2025

Ep 140. Just Say No! - Erica's Guide to Setting Boundaries. Erica delves into the art of setting boundaries in business, focusing on practical strategies for saying no to customers. She emphasizes the importance of recognizing that saying no to one request is saying yes to something else, like efficiency or fair pricing. The discussion covers various scenarios, including scheduling conflicts, pricing negotiations, and scope of work creep, offering advice on how to respond assertively yet professionally. The podcast even explores the psychological aspect of saying no, with a candid suggestion to create a separate persona to handle difficult conversations. For entrepreneurs looking to strengthen their boundaries and streamline operations, this episode is a must-listen. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36321395

Ep 139. Doggy Dilemmas and Dollars: Handling Uncontained Pets and Charging Policies 04/23/2025

Ep 139. Doggy Dilemmas and Dollars: Handling Uncontained Pets and Charging Policies Erica is answering more listener questions relevant to entrepreneurs, particularly those in service-based industries. She discusses her policies on handling situations where clients forget to secure their dogs, explaining her process for communication and charging. She also shares her reasons for not using instant quoting software on her website, preferring a personalized approach and highlighting the benefits of Jobber software for her business operations. Furthermore, Erica strongly advises new business owners to invest in software early on to establish good organizational habits and focus on customer acquisition. Reflecting on her own journey, she shares a key regret of not investing in marketing and seeking help sooner. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36252850

Ep 138. The Honest Numbers: Why My Business Underperformed Last Year! 04/21/2025

Ep 138. The Honest Numbers: Why My Business Underperformed Last Year! Erica transparently discusses a challenging period marked by financial dips, mistakes in advertising and staffing, and personal struggles that impacted her business decisions. Despite feeling embarrassed and wanting to shut down, Krooppin shares her low points to assure other entrepreneurs that business struggles are normal. The episode then transitions to a more positive outlook, detailing recent improvements in leads, customer acquisition, and revenue due to strategic changes in marketing, pricing, and seeking help. Ultimately, Krupin emphasizes the importance of perseverance, learning from setbacks, and building a strong support network for long-term business growth. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36223195

Ep 137. Measuring Yards, Managing Dogs, and More Q&A with Erica Krupin. 04/16/2025

Ep 137. Measuring Yards, Managing Dogs, and More Q&A with Erica Krupin. Erica answers more listener questions relevant to operating a pet waste removal business. She explains how to use Google Maps for property measurement and discusses challenges like dealing with frozen dog poop. Krupin also advises on whether a CRM is beneficial for solo operators and how to approach starting a business in a smaller town. Finally, she covers the policy of requesting clients to secure their dogs during scooping services and promotes a scooper industry event you don't want to miss. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36154945

Ep 136. Ghosted by an Employee: Navigating No-Shows & Other Worker Issues. 04/14/2025

Ep 136. Ghosted by an Employee: Navigating No-Shows & Other Worker Issues. Navigating the tough realities of hiring and firing in a small business is today's topic. Erica shares a very candid and personal story. This episode delves into the disappointment following a promising hire who ultimately quit without notice, revealing the operational chaos and emotional strain involved. Discover insights on managing employee reliability, the impact of poor communication, and the resilience needed to handle setbacks. It’s a realistic look at team-building struggles within the pet waste removal industry, offering practical perspective over easy answers. Tune in for the unfiltered experience! Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36110025

Ep 135. Got Scoop Biz Problems? Erica's Got Answers! - A Scoop Podcast Q&A. 04/09/2025

Ep 135. Got Scoop Biz Problems? Erica's Got Answers! - A Scoop Podcast Q&A. Erica answers listener questions about her pet waste removal business. She details her process for handling client inquiries through Jobber, including pricing strategies using templates and pre-qualifying questions. Krupin also discusses employee pay, training, and her philosophy of prioritizing work-life balance by generally avoiding weekend work. Finally, she touches upon potentially offering a deodorizing service and promotes the upcoming Scoop Con industry event. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/36055350

Ep 134. What Services Should Your Poop Scooping Business Consider Providing? 04/07/2025

Ep 134. What Services Should Your Poop Scooping Business Consider Providing? Erica discusses the various dog waste removal services offered by her company. She differentiates between residential services, such as weekly, bi-weekly, and twice-weekly scooping, explaining the nuances and her preference for recurring weekly plans. The episode also covers one-time cleanings and add-on services like deodorizing, while cautioning against sanitization due to liability concerns. Finally, Krupin explores commercial services for properties like HOAs and apartment complexes, emphasizing the importance of relationships and the different financial and logistical considerations compared to residential clients. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/35988715

Ep 133. Wrap It Up? The Pros and Cons of Vehicle Signage for Your Business. 04/02/2025

Ep 133. Wrap It Up? The Pros and Cons of Vehicle Signage for Your Business. Erica discusses vehicle signage for small businesses, particularly in the dog waste removal industry. She shares her experiences with magnets, lettering, partial wraps, and full vehicle wraps, outlining the pros and cons of each based on her seven years in business. Krooppin reflects on how vehicle branding impacts perceived professionalism and business growth, suggesting that simpler, less expensive options can be effective. The episode also includes announcements about a pooper scooper conference called ScoopCon 2025 and personal business updates. Ultimately, Erica encourages entrepreneurs to consider their individual needs and financial situations when making branding decisions, cautioning against solely relying on elaborate vehicle wraps for explosive growth. Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/35958510

Ep 132. FAQ's For Poop Scooping Entrepreneurs. Erica Answers The Questions You've Been Asking. 03/31/2025

Ep 132. FAQ's For Poop Scooping Entrepreneurs. Erica Answers The Questions You've Been Asking. Erica, the owner of a dog waste removal business in Michigan, answers the most common questions she gets asked. She also discusses her journey and the importance of creating content to help others start similar businesses. The use of Jobber for routing, customer communication, invoicing, and marketing, is highlighted for its benefits for collecting customer information and automating payments. Erica also covers insurance requirements, disposal methods for dog waste, pricing strategies, and the importance of setting competitive rates. She mentions using Top Performance 256 Cleaner for disinfecting and plans to use Tailor Brands for marketing materials. Enjoy! Scoop Con 2025 (May 23-24, 2025) Comments and Questions are welcome. Send to: [email protected] 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/35913140

The Scoop With Erica Krupin

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