The Scoop With Erica Krupin

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

Ep 188. Why I’m Quitting Social Media to Save My Business 02/02/2026

Ep 188. Why I’m Quitting Social Media to Save My Business Erica discusses her strategic preparations for the spring rush, the most profitable period for her dog waste removal business. She explains the necessity of simplifying operational processes, such as onboarding and billing, to handle the high volume of customers that emerges once winter snow melts. To remain focused on these business goals, she announces a temporary hiatus from social media and plans to utilize automated tools and past content to maintain her brand’s presence. Throughout the recording, she encourages fellow entrepreneurs to prioritize recurring revenue and set clear growth targets to ensure long-term stability. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39927675

Ep 187. Mission-Driven Scooping: How Acts of Service Build a 5-Star Community Brand 01/26/2026

Ep 187. Mission-Driven Scooping: How Acts of Service Build a 5-Star Community Brand Today's podcast features Erica speaking with Ken Strobel, a retired delivery driver who launched , a professional pet waste removal service in Ohio. The conversation outlines Ken’s rapid business growth, detailing how he acquired over 100 recurring clients within his first year through organic social media marketing and professional networking. Ken shares insights on the physical demands of the work, the benefits of using specialized management software like Jobber, and his commitment to philanthropy and community service. Erica provides expert mentorship on navigating winter service policies, holiday scheduling, and maintaining profitability through flat-rate billing. Ultimately, the episode serves as an entrepreneurial guide, highlighting the importance of a positive mindset and peer support for scaling a niche service business. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39789845

Ep 186. Mastering the Spring Rush: How to Onboard 100 Clients in 90 Days 01/19/2026

Ep 186. Mastering the Spring Rush: How to Onboard 100 Clients in 90 Days Erica chats with Nicole from , focusing on the growth and management of a professional dog waste removal business. Nicole explains how her company evolved from a side task within her husband's lawn care service into a dedicated enterprise with 250 active clients and significant annual revenue. The discussion highlights essential operational strategies, such as using specialized CRM software, managing a W-2 staff, and choosing not to haul away waste to maintain efficiency. Erica and Nicole also share marketing insights, noting the effectiveness of Facebook ads and high Google rankings for customer acquisition. Finally, the conversation addresses the personal side of entrepreneurship, emphasizing the importance of clear communication, consistent service, and maintaining a healthy work-life balance while raising a family. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39718060

Ep 184. When Your Husband Saves the Business After an Employee Quits 01/05/2026

Ep 184. When Your Husband Saves the Business After an Employee Quits Erica reflects on the start of 2026, balancing the success of a recent Colorado vacation with the sudden challenge of a lead employee quitting. Although initially panicked by the resignation, she describes moving past her emotions to focus on business growth and leveraging industry resources to find a replacement. Krupin highlights her commitment to financial discipline, as she plans to prioritize paying herself a consistent salary while integrating her husband into the daily operations of her pet waste removal business. Beyond entrepreneurship, Erica shares her dedication to community involvement and church leadership, viewing these personal and professional hurdles as opportunities for spiritual and leadership development. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39593420

Ep 183. The One-Focus Strategy: Why Automations Are the Key to 2026 Success 12/29/2025

Ep 183. The One-Focus Strategy: Why Automations Are the Key to 2026 Success Erica reflects on her entrepreneurial journey and outlines her strategic vision for 2026. As the owner of a successful dog waste removal business, she discusses the importance of narrowing focus to avoid burnout and achieve specific long-term milestones. Her primary objective for the coming year is implementing business automations to streamline operations and allow for more personal freedom. Erica candidly shares her personal struggles with work-life balance while celebrating financial growth and a strengthened spiritual life. By emphasizing meaningful connections and critical thinking, she encourages her audience to move beyond a reliance on technology and invest in community growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39529575

Ep 182. 30% December Growth… and the ONE Goal I’m Focusing on Next Year! 12/22/2025

Ep 182. 30% December Growth… and the ONE Goal I’m Focusing on Next Year! Erica reflects on her business journey in 2025, highlighting a significant turnaround and 30% revenue growth compared to the previous year. She attributes this success to a renewed focus on building and supporting her team, implementing changes like regular staff meetings and improved communication. Erica also discusses preparations for the upcoming year, 2026, with the main objective being the implementation of automations across her various business ventures. The show concludes with the Erica's excitement about her company's first Christmas party and the value of mentorship and community building. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39444830

Ep 181. Driving Across State Lines To Scoop Poop with Steven Shivery 12/15/2025

Ep 181. Driving Across State Lines To Scoop Poop with Steven Shivery Erica interviews Steven Shivery about his entrepreneurial journey in the pet waste industry. Steven, who is the general manager of a large Maryland-based scooping company, shares his experience starting and managing his own competing business () in Virginia while still maintaining his full-time role. The discussion focuses heavily on the operational differences between residential and commercial pet waste clients, strategies for obtaining commercial contracts, and practical advice on sales techniques for closing deals over the phone, including pricing and billing methods. Steven also touches upon the challenges of balancing two businesses and managing the often-overlooked accounting side of small business ownership. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39307760

Ep 180. Saving the Underdogs: Finding Hope for Misunderstood Dogs 12/08/2025

Ep 180. Saving the Underdogs: Finding Hope for Misunderstood Dogs Eric talks with Gina, the co-founder of , a Michigan-based animal rescue. Gina outlines her background and the rescue’s mission, emphasizing their focus on long-term care for misunderstood animals that larger shelters might quickly deem unadoptable. She details the challenges of running a foster-based nonprofit, noting that she handles nearly all operational duties, including managing high veterinary costs which currently exceed $150,000 per year. The conversation also explores the rescue’s expansive future vision to develop a 20-dog sanctuary and farm animal haven on recently acquired property, a plan that requires over $200,000 in fundraising to achieve state compliance. Ultimately, both women advocate for the importance of community volunteering, networking, and public education to address issues like neglect and overpopulation effectively. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39241345

Ep 179. How We Lost Our Entire Team and Started Over with Lacie Nash CEO @ Clean Squad 12/01/2025

Ep 179. How We Lost Our Entire Team and Started Over with Lacie Nash CEO @ Clean Squad This episode features Erica's conversation with from . They discuss the critical role of company culture in building and scaling a successful business. They particularly explore management disciplines and accountability as foundational elements of a strong culture, emphasizing that leaders must model the behaviors they want their employees to exhibit. Specific, actionable advice is shared regarding team engagement through regular meetings and reciprocal feedback (like 10-minute, bi-weekly virtual one-on-ones) and the importance of hiring for integrity over just skill. The conversation also touches on personal leadership development and balancing business demands with personal well-being to sustain long-term success. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39157330

Ep 178. Winter Scooping Sucks... Unless You Do This 11/24/2025

Ep 178. Winter Scooping Sucks... Unless You Do This Erica addresses the challenges and strategies for "winter scooping" in cold-weather regions like Michigan. She provides extensive operational advice for running a successful pooper-scooper business, covering topics such as setting snow and weather policies, managing customer communication about frozen waste, and adjusting service routes due to shorter daylight hours. Additionally, Erica discusses the importance of proper attire and hydration for outdoor work, and mentions the logistics of holiday closures and managing significant business growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39077795

Ep 177. Why Artificial Intelligence (A.I.) Alone Won't Save Your Business! 11/17/2025

Ep 177. Why Artificial Intelligence (A.I.) Alone Won't Save Your Business! Erica's guest today is Mark Gromer from . The discussion focuses on entrepreneurial strategies within the pet waste removal industry centering on the effective use of technology and artificial intelligence (AI) to streamline business operations, cautioning against over-reliance on AI at the expense of personalized customer service. Gromer shares his journey of starting his business and the importance of intentional branding and sophisticated systems, such as GoHighLevel and specialized landing pages, to manage leads and nurture customer relationships effectively. The conversation emphasizes strategies for reducing friction in the customer quoting process and the value of continuously refining business systems and marketing approaches. : BUILT DIFFERENT: Stop Following Broken Playbooks. Start Building Systems That Fit the Business You Actually Run Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/39000140

Ep 176. Content Creation 101: Erica's Proven Method For Small Businesses 11/10/2025

Ep 176. Content Creation 101: Erica's Proven Method For Small Businesses Erica shares her presentation on Content Creation 101. She talks about her personal journey and professional experience, focusing on how she built her multi-brand business through consistent social media content, specifically emphasizing the importance of defining one's "why," identifying the target audience, and determining the desired outcome of the content. She offers practical advice on essential gear, lighting, audio, and video structure (hook, body, call to action), while encouraging authenticity and consistent posting on a chosen platform to foster connection and business growth. The material also touches on Erica's faith and the role of God in her entrepreneurial success and ability to share her skills. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38951130

Ep 175. She Built That: Cathi's Secret for Building Loyal, Five-Star Client Relationships 11/03/2025

Ep 175. She Built That: Cathi's Secret for Building Loyal, Five-Star Client Relationships Erica and Cathi Shank of discuss the challenges and growth of running a pooper scooper business, particularly covering topics such as hiring and leading a team, managing the balance between work and home life, overcoming difficult business seasons, and the decision to incorporate Christian faith and values into one's company culture. The conversation also touches on marketing strategies, the importance of communication with staff, and Cathi's personal entrepreneurial journey and future goals. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38873265

Ep 174. I Can Financially Breathe: How We Eliminated $113,000 in Debt 10/27/2025

Ep 174. I Can Financially Breathe: How We Eliminated $113,000 in Debt Erica and her husband Joshua, discuss their recent journey of eliminating a significant amount of debt and making drastic financial changes. Joshua shares the realization that his side business was not profitable, leading to the decision to dissolve the business and sell assets, including a vehicle, to cut monthly overhead. They detail the sacrifices they made—such as giving up luxuries like frequent dining out, personal trainers, and certain beauty treatments—which resulted in paying off $113,000 in debt and fostering a feeling of financial peace, exemplified by Joshua's lack of panic when he had a day off work. The couple also reflects on the importance of mutual support and shared goals in marriage, particularly when facing financial adversity, and briefly touches on their long-term financial goals, including retirement and supporting future generations. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38779565

Ep 173. Fall Is Pooper Scoopers' Second Rush 10/20/2025

Ep 173. Fall Is Pooper Scoopers' Second Rush Erica focuses on why the fall season is considered the "second rush" for pooper scooper businesses, arguing that it’s a better time for customer acquisition than the slow summer months of June through August. She explains that changing customer habits—driven by kids returning to school and shorter daylight hours for parents and stiffness for elderly clients—increase demand for dog waste cleanup services. Finally, Erica details strategies for managing fall business, including offering seasonal specials, networking with landscapers, and handling the specific challenges posed by falling leaves that hide dog waste and lead to customer complaints. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38569955

Ep 172. Gross vs. Net: Scooping the Real Money From Dog Poop 10/13/2025

Ep 172. Gross vs. Net: Scooping the Real Money From Dog Poop In this episode Erica focuses on the critical distinction between gross income (total revenue brought in by the business) and net profit (what remains after all expenses, including the owner's salary, are paid). She uses her own experiences, detailing her early pricing strategies and the challenges of managing expenses like payroll, marketing, and vehicle costs, which significantly impact profit margins. Erica also discusses the importance of setting clear business goals, emphasizing personal success, and the need for new business owners to "just get started" and learn along the way. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38529265

Ep 171. Who Wins When You Succeed? 10/06/2025

Ep 171. Who Wins When You Succeed? Erica reflects on the challenges of growing up in a poverty-stricken neighborhood and how she secured her first job at a hospital through family connections, which introduced her to the concept of retirement and long-term planning. She discusses the early struggles of her entrepreneurial efforts, detailing her initial marketing strategies—especially her reliance on social media and organic reach—to acquire her first few customers, contrasting those methods with the current necessity of paid advertising. Finally, Erica emphasizes the importance of resilience, learning from failures, and the influence of positive role models as she passes on lessons about financial literacy and making good life choices to her son. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38414800

Ep 170. Please tell me—how much should I be charging? 09/29/2025

Ep 170. Please tell me—how much should I be charging? Today Erica is focusing on the critical issue of pricing strategies for professional pooper scoopers. She emphasizes that new business owners often make the mistake of not experimenting with pricing and compares themselves to others, stressing that rates must be tailored to the local market and business goals, whether operating as a solo owner or seeking to scale with staff. The discussion covers various pricing models, including flat rate and tiered pricing, the complexities of initial cleanings, and the importance of tracking man-hour rates to ensure profitability. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38339890

Ep 169. Pooper Scooper Business Basics: Essential Supplies and Strategies 09/22/2025

Ep 169. Pooper Scooper Business Basics: Essential Supplies and Strategies Today Erica emphasizes the importance of returning to basics and simplifying operations, drawing from her own experiences with overspending and setbacks. She discusses essential tools and strategies for new and established entrepreneurs, highlighting the need for consistency, practical advertising, and managing expectations to avoid burnout. The episode also includes listener feedback and personal anecdotes about overcoming challenges and finding balance as a business owner. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38224495

Ep 168. Making Drastic Money Moves to Eliminate $113,000 of Debt. 09/15/2025

Ep 168. Making Drastic Money Moves to Eliminate $113,000 of Debt. Erica shares a deeply personal account of her family's financial struggles and their journey to overcome significant debt. She transparently discusses the emotional and practical challenges of making drastic financial decisions, including selling assets and adjusting spending habits, to regain control of their finances. Krooppin emphasizes the mindset shift required to prioritize financial health over external perceptions and the difficulty of having honest conversations about money with family. Through her experiences, she offers a relatable perspective on the process of course-correcting financially and the ultimate goal of achieving financial freedom and giving back. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38132740

Ep 167. Pooper Scooper Business 2025: Can You REALLY Make $100K? 09/08/2025

Ep 167. Pooper Scooper Business 2025: Can You REALLY Make $100K? You’ve probably seen the headlines: “Make $100K scooping dog poop!” — but what’s the REAL truth? In this episode, I share my honest take on what it really looks like to start in today’s world. We’ll talk about the difference between revenue and actual take-home pay, why this industry is booming right now, how much it really costs to get started (and how I did it scrappy with under $1,000), who this business is actually for, and the hard lessons I’ve learned over 7 years in the field. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/38076405

Ep 166. Scooping Success: Kristen Reid's Journey to 120 Clients and $13.5K Monthly Revenue 09/01/2025

Ep 166. Scooping Success: Kristen Reid's Journey to 120 Clients and $13.5K Monthly Revenue Today, Erica interviews Kristen Reid, the owner of . The discussion focuses on Kristen's journey in building her dog waste removal business in western Maryland and West Virginia, highlighting her success in achieving 120 recurring clients and $13,500 in monthly revenue within ten months. Kristen shares practical advice on marketing strategies, pricing, managing customer interactions, and the physical demands of the job. Both Erica and Kristen emphasize the importance of outsourcing, proper pricing, and a strong mindset for business growth in the pooper scooping industry. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37961600

Ep 165. What I'm Doubling Down On and Letting Go Of 08/25/2025

Ep 165. What I'm Doubling Down On and Letting Go Of Erica shares her business and personal strategies, emphasizing what she is "doubling down on" and "letting go of". She focuses on enhancing customer experience through personalized gestures and refined social media, and improving route efficiency for her pooper scooper business. Krupin also details her commitment to recurring revenue, paid advertising, and fostering a strong team culture by investing in her staff's development. Conversely, she is eliminating low-paying jobs, reducing her presence on most social media platforms, practicing mindful spending, and outsourcing personal tasks to optimize time and energy. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37865460

Ep 164. Erica Answers Your Toughest Business Questions: A Powerful Q&A Episode 08/18/2025

Ep 164. Erica Answers Your Toughest Business Questions: A Powerful Q&A Episode Erica addresses listener questions on various aspects of managing a pooper scooper business. She offers insights on pricing strategies, emphasizing the need to charge sufficiently to enable business growth beyond a sole proprietorship. She also discusses the timeline for acquiring customers, acknowledging that rapid expansion is less common now than in her early years and requires significant marketing effort or capital. Erica also shares her personal experiences with financing business vehicles, advocating for debt-free growth and candidly discussing the emotional and financial challenges of entrepreneurship, including her husband's recent business venture. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37761580

Ep 163. Rebuilding Momentum After Burnout 08/11/2025

Ep 163. Rebuilding Momentum After Burnout Today, Erica shares personal struggles with exhaustion from overwork, emphasizing the importance of realistic expectations and strategic planning rather than succumbing to "hustle culture." Key advice includes scheduling downtime, eliminating unnecessary tasks and possessions, and understanding that an entrepreneur's schedule is constantly evolving, requiring flexibility. The episode highlights the value of organization in business versus personal life and the need to prioritize self-care and family to sustain long-term productivity and well-being. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37665070

Ep 162. The Scoop Is Back! Let's Catch Up. 08/04/2025

Ep 162. The Scoop Is Back! Let's Catch Up. Erica explains her recent hiatus from content creation, attributing it to burnout and an overly demanding schedule filled with travel and business events. She emphasizes the importance of acknowledging the need for breaks and recovering momentum gradually, likening it to easing back into a gym routine after time off. Kruppin also discusses the seasonal nature of her pooper scooper business, noting summer as a slow period, and shares her strategies for navigating these cycles, such as having her team distribute flyers. Finally, she outlines her new approach to content creation, focusing on one platform (YouTube) and establishing a realistic production schedule aligned with her most productive hours, while also highlighting the development of a new community for like-minded businesswomen. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 🛠️ She Built That: 📚 Cycle CPA: To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37594370

Ep 161. Scooping Up Leads: Innovative Digital Marketing Tactics for Pet Waste Removal Companies 07/28/2025

Ep 161. Scooping Up Leads: Innovative Digital Marketing Tactics for Pet Waste Removal Companies Erica is joined by Phil Risher from Phlash Consulting. They discuss his journey from Enterprise Rent-A-Car to founding Phlash Consulting, which specializes in digital marketing for home service businesses. Phil emphasizes the importance of visibility, conversions, and retargeting for growth. He also highlights strategies like leveraging B2B partnerships, optimizing Google reviews, and using automation tools for lead nurturing. Phil recommends allocating 3-10% of revenue to marketing, focusing on organic search, and using tools like ChatGPT for content creation. Erica's guest also stressed the importance of recording sales calls for scalable processes and building local brand recognition through podcasts and social media. Connect with Phil: Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37482015

Ep 160. Go Where The Dogs Are: w/ Chantelle from Doodie Deeds 07/21/2025

Ep 160. Go Where The Dogs Are: w/ Chantelle from Doodie Deeds Erica chats with Chantelle Miller, the owner of Doodie Deeds Dog Waste Removal in PA. Chantelle shares her inspiring journey of starting a pooper scooper business in 2006 and growing it to over 500 customers per week. The conversation provides valuable insights and encouragement for aspiring female entrepreneurs looking to start their own businesses, even in unconventional industries. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37415540

Ep 159. Navigating Price Increases and Customer Retention in the Pet Waste Removal Business Int w/ Hunter Conley (Part 2) 07/14/2025

Ep 159. Navigating Price Increases and Customer Retention in the Pet Waste Removal Business Int w/ Hunter Conley (Part 2) In the continuation of the interview from Ep #158, Hunter Conley discussed his business, Fresh Start Pet Waste Removal, in the Austin Texas area. His technicians handle 24-28 jobs per day, generating $470-$800 daily. He pays his employees $23/hour, emphasizing fairness and retention. Hunter also shared his marketing agency, Rise Ads Marketing, which serves home service clients, offering Facebook ad management, lead process consulting, and more. Erica shared her personal journey to sobriety and faith, highlighting the importance of structure and support in achieving success. Both emphasized the value of balancing business with personal life and giving back to the community. Part 2 of 2. Connect with Hunter: Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37283355

Ep 158. Mastering Customer Acquisition and Retention in the Poop Scoop Business (Part 1) 07/07/2025

Ep 158. Mastering Customer Acquisition and Retention in the Poop Scoop Business (Part 1) Hunter Conley, owner of Fresh Start Pet Waste Removal, and Erica discuss his journey from managing inside sales and marketing at Alta Pest Control to starting his own pet waste removal business. Fresh Start has grown to 350 customers in a year, with three full-time employees and two wrap trucks. Hunter emphasized the importance of Facebook ads, which account for 70% of his customer base, and the effectiveness of text-based follow-ups. He also highlighted the significance of pricing strategies, customer retention, and handling objections. Hunter shared his approach to customer acquisition, including the use of responsive bids and the importance of identifying and targeting the ideal customer profile. Part 1 of 2 Connect with Hunter: Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: Apple Podcasts: YouTube: We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅Jobber: Check out Jobber at 💵 Pooper Scoop Millionaire: Tailor Brands: Tailor Brands: ⭐Review Harvest: 🛒 Amazon Store: 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at . 🖼️Instagram: Follow The Scoop Podcast at . 🖼️Instagram: Follow Kroopin’s Poopin Scoopin at 🕞TikTok: Connect with Erica on TikTok at . Thank you for being part of my exciting journey! /episode/index/show/20cc5405-5186-4676-b696-b1d36515edbb/id/37225745

The Scoop With Erica Krupin

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