Interview with Sharlis Montgomery of Hogan Lovells - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jason was joined by Sharlis Montgomery, the Learning and Development Manager at the global law firm Hogan Lovells. Sharlis shared how she supports over 2,500 non-lawyer staff members across the globe. With eight years at the firm, Sharlis focuses on upskilling "business teams" in areas like leadership and interpersonal skills through a structured competency framework. She is passionate about making...
info_outline
Interview with Boutaïna Ettaki from Seven Counties Services - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jamie and Molley were joined by Boutaïna Ettaki, a Talent Acquisition Specialist at Seven Counties Services. She shared her enthusiasm for working in the nonprofit sector, where she finds fulfillment in supporting her community and underserved populations. Drawing on her professional background in sales, she views recruiting as a process of "shopping for people" by identifying specific skills to...
info_outline
Interview with Cooper Tyra from Houchins Insurance Group – 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Cooper Tyra, an Account Executive at Houchins Insurance Group, sat down with Jason Heflin and Molley Ricketts to explain how his firm serves as the "risk subsidiary" for a massive employee-owned conglomerate. Based in their Louisville satellite office, Cooper works as a single point of contact for private equity firms and manufacturing companies, handling both property and casualty insurance and employee...
info_outline
Interview with Jessica Vogt - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jessica Vogt, a Corporate Recruiter and culture specialist for Louisville-based Aegis Sortation, sat down with Jamie Swaim to discuss how her company is modernizing the freight and parcel industry through automation. Aegis works with major distribution centers like UPS, FedEx, and Amazon, bringing innovative technology to outdated conveyor sorting systems to make logistics more seamless. In addition to...
info_outline
Interview with Don Woolridge and Paul Bolton from the Leadership Louisville Center - 2025 KYSHR
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jamie Swaim and Molley Rickets sat down with Donald Woolridge, Sr., and Paul Bolton from the Leadership Louisville Center to discuss their training and development arm, Leading Better, which takes leadership insights traditionally reserved for small cohorts and brings them to the "many". Donald shared how leadership is fundamentally universal and timeless, centered on interpersonal connectivity, empathy,...
info_outline
The Power of Emotional Intelligence in Leadership – Interview with Eric Williamson
Workforce Therapy Files
File 33: In this episode of the Workforce Therapy Files, Jamie and Molley sit down with Eric Williamson to explore leadership and workplace culture, focusing on how intentional leadership decisions shape team performance, communication, and long-term organizational success. They dive into his recent book, “How to Work with Jerks.” The conversation centers on emotional intelligence, workplace accountability, and the responsibility leaders carry in building environments where teams can grow and perform at a high level. Leadership Begins with Intentionality The discussion...
info_outline
Interview with Rawleigh Richardson - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jason Heflin, CEO of CrowdSouth interviewed Rawleigh Richardson, a member of the Kentucky SHRM State Council and the founder of HumanKind Consulting. Rawleigh shared how he is working to put the "human" back into human resources. Since launching his consultancy in 2023, he’s been busy helping clients navigate reductions in force by providing career coaching and optimizing their LinkedIn profiles...
info_outline
Interview with Erin Mitchell - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Molley Ricketts sat down with Erin Mitchell, the Chief of Staff at Barnes Young Wealth Advisors. They discuss managing culture during a major merger that will grow Barnes Young from 19 to 55 people. With a background in political science, Erin discovered that her empathetic yet direct personality was a perfect fit for HR, where she prioritizes being able to step into other people's shoes. She is...
info_outline
Interview with Hannah Carretti - 2025 KYSHRM
Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Hannah Carretti, HR Director for Campari America, sat down with Jamie Swaim and Jason Heflin, at the 2025 KYSHRM conference to share her experiences as a "true generalist at heart" working in the distilling industry. Hannah’s favorite area of HR is training and employee development, which she finds both humbling and an honor to lead. Currently, she is spearheading a frontline leadership training program,...
info_outline
How Leaders Embrace Change - Interview with Maggie Harlow
Workforce Therapy Files
File 32: In today’s file, the team interviews Maggie Harlow, Co-Founder of Signarama Downtown. They discuss leadership lessons, evolving workforce expectations, the importance of communication and accountability, and the challenges of being a female CEO. Maggie shares her entrepreneurial journey, insights on personal growth, and the significance of vision boarding. The conversation emphasizes the need for clarity in expectations, respect among team members, and the courage to embrace challenges as opportunities for growth. Leadership and Emotional Intelligence in the Workplace As...
info_outlineThe Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.
Hannah Carretti, HR Director for Campari America, sat down with Jamie Swaim and Jason Heflin, at the 2025 KYSHRM conference to share her experiences as a "true generalist at heart" working in the distilling industry. Hannah’s favorite area of HR is training and employee development, which she finds both humbling and an honor to lead. Currently, she is spearheading a frontline leadership training program, viewing these leaders as the essential support system for her manufacturing team. Safety is also a top priority at her site, leading them to host an annual safety day where they stop production completely for hands-on training, games, and team bonding.
When asked what she looks for in a new hire, Hannah immediately pointed to empathy, explaining that while technical skills can be learned by anyone, empathy and understanding are much harder to teach. She believes these soft skills are vital for effective leadership across all levels of an organization. Hannah also enjoyed the conference keynote by Eric Williamson, finding his session on "how not to be a jerk" both lively and engaging. To keep the conversation going, she left this imaginative question for the next participant: "If you could train on any topic with no budget and no restriction on what the topic is, what would you want to train your team on?".
To learn more, visit:
· Website: www.camparigroup.com
Hannah Carretti, thanks for stopping by to speak with us!
That’s where we’ll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We’d love to hear from you.
Need Help Supporting Your Company’s Recruiting and Staffing Goals?
We’re here to help. You can contact us via our individual websites, depending on your specific needs or questions:
· Jamie Swaim, SPHR – www.ParcelKnows.com
· Molley Ricketts – www.IncipioWorks.com
· Jason Heflin – www.CrowdSouth.com
We hope you found this file insightful and helpful. Thank you for listening!