Optimizing VMware Cloud Foundations With Rackspace’s Hannah Duce and Kevin Carter
The Bridgecast with Scott Kinka
Release Date: 05/02/2024
Giving Back Through Tech: The Mission of Tech4Change
The Bridgecast with Scott Kinka
In this episode of the Bridgecast, host Scott Kinka sits down with Jasmina Mueller and Brad Dupree to discuss the charitable organization Tech4Change. This organization brings together technology leaders to raise funds for various grassroots charities. During their discussion, they explore the mission behind Tech4Change and the fundraising strategies used, sharing impactful stories from their events. The conversation emphasizes the importance of community engagement and the potential for technology professionals to make a difference through charitable work. is a 501(c)(3)...
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The Future of Communication with Dialpad’s Mike Kane
The Bridgecast with Scott Kinka
Can AI make business communication smarter and sales more human? Scott Kinka and Mike Kane from Dialpad break down the future of AI-driven conversations, tech partnerships, and the power of emotional intelligence in sales. They cover Dialpad’s AI-driven growth, the role of emotional intelligence in sales, and how AI is reshaping customer interactions, security, and global tech partnerships. Tune in for insights on leveraging AI for smarter, more effective communication. is the leading AI-Powered Customer Intelligence Platform that completely transforms how the world works with one...
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2024 Year End Recap - Part Two
The Bridgecast with Scott Kinka
Sometimes, we think that new tech can solve old problems. For instance, can AI help employees be better at processes that don't exist? This is just one of the questions we tackle on this episode of The Bridgecast. In this conclusion to The Bridgecast’s 2024 Year-End series, Scott and Gene discuss key industry trends, reflections on the past year, and predictions for the future. The conversation highlights AI adoption challenges, the importance of human oversight in AI-driven processes, and the evolving nature of IT strategy. Topics discussed in this episode: • How IT budgets are...
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2024 Year End Recap - Part One
The Bridgecast with Scott Kinka
According to Sun Tzu, energy without strategy is chaos. This sentiment has never been more appropriate today, particularly concerning IT strategy and discussions around AI. In this year-end episode of The Bridgecast, Scott reflects on a monumental year for Bridgepointe Technologies and the broader IT industry. The conversation explores key themes that dominated the year, including AI governance and its impact on business strategy, the evolving role of IT leaders, and lessons from C-suite executives featured on the podcast. Topics discussed in this episode: ...
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ESPN’s CX Transformation: Using AI to Enhance Fan Support with Doug Kramon
The Bridgecast with Scott Kinka
Sports are a profoundly human experience—emotional, visceral, and passionately followed. While AI won’t replace athletes anytime soon, it’s increasingly shaping how fans engage with their favorite teams. In this episode of The Bridgecast, Scott Kinka sits down with Doug Kramon, Head of Customer Care and Fan Support at ESPN, to explore the evolving role of AI in sports customer experience. They discuss how generative AI plays a role in CX transformation and fan support, the power of emotional connections in customer care, and the challenges of balancing automation with human-centric...
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Refining Your 2025 AI Strategy with RapidScale’s Duane Barnes
The Bridgecast with Scott Kinka
A new year often means resolutions and plans for your business. And for 2025, one of those plans is likely focused on literally and figuratively getting your arms around your AI strategy. Making effective use of AI in 2025 means rewinding one whole hype cycle to the early 2020s to big data. That's the last big story we were all talking about. Organization, accuracy, availability, and, of course, security of your data are the essential building blocks for you to build a language model that is serviceable and accurate for your business. It's the core of your AI strategy. In this...
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The Bridgecast Live: Reimagining the Customer and Employee Relationship - Part Two
The Bridgecast with Scott Kinka
How is AI transforming IT leadership? AI solves no problems by itself. But with the proper workflows and systems around it, it drives real-world ROI. Rather than replacing humans, it can enable the next level of cross-functional collaboration. The panel explored AI's role in transforming business processes and IT leadership in part two of the 2024 Bridgepoint Tech Summit episode of The Bridgecast. The discussion focuses on AI’s potential to enhance human performance, streamline workflows, and enable cross-functional collaboration within organizations. The panel emphasizes...
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The Bridgecast Live: Reimagining the Customer and Employee Relationship (Part One)
The Bridgecast with Scott Kinka
Is your business experiencing AI fatigue? Right now, AI is all anyone is talking about…but too many conversations are about tech and innovation when they should be about getting measurable outcomes. In this live episode of The Bridgecast, recorded at the Bridgepointe Tech Summit 2024, we sat down with thought leaders from Dialpad, Observe AI, Talkdesk, and Vonage so they could share some timely insights on how companies are cutting through the AI hype and making it work. We talk about how AI is transforming customer and employee experiences with some real-life success stories, practical...
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Building Your Personal Brand in the Era of Virtual Meetings with Zoom’s Patrick Kelley
The Bridgecast with Scott Kinka
There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in their homes behind screens. While your personal brand used to be based on how you interacted with people in the real world, now, what happens on screen is your brand, and you need to invest in it. In this episode of The Bridgecast, Scott interviews Patrick Kelley, Distinguished Architect at Zoom, who shares insights on optimizing online meetings and video conferencing. Patrick — also known as — discusses...
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Mentorship Matters: Lessons from a CTO with Performive’s Ryan DiRocco
The Bridgecast with Scott Kinka
Have you ever noticed that being an entrepreneur and an IT leader require nearly the same skills? On this episode of the Bridgecast, Scott sits down with Ryan DiRocco, CTO of . We explore that intersection and how experience and mentorship play critical roles in both realms. We discuss why mentorship is essential—not just when you lack specific skills but even when you think you’ve covered them. It's a lot like using an MSP to deliver a product. Sure, you could go it alone, but sometimes it's worth paying more to avoid costly mistakes. Like an MSP, mentorship can save you time,...
info_outlineOn this episode of The Bridge, I’m joined by two of our partners from Rackspace: Hannah Duce, Director of Strategic Alliances and Kevin Carter, Product Director. We’re discussing the current state of affairs with the VMware evolution, optimizing VMWare cloud foundations, and much more.
Rackspace is the multicloud solutions expert. They know what you're up against because they've helped global companies across industries through it—and you can bet they're ready to help. Their team delivers results by listening to their customers’ challenges and building custom cloud services and solutions that support their business to perform better now and in the future.
During our conversation, we discussed the challenges and opportunities arising from the changing landscape and how Rackspace navigates through it. They also discussed the role of partnerships and alliances and the decision-making process for customers considering alternative platforms as it all relates to the VMware cloud foundation.
Topics covered in this episode:
● How the VMware-Broadcom deal has created challenges and opportunities for Rackspace and its customers.
● Rackspace’s long-standing partnership with VMware and how they’re working closely to navigate the changes.
● How Rackspace is a trusted advisor for customers who ask questions and consider alternative platforms.
● Critical strategies for mitigating the impact of the changes.
● Why Rackspace is focused on providing a simplified and comprehensive solution for customers in the multi-cloud hybrid world.
● What critical factors—like VMware's maturity level and the presence of mission-critical workloads—should be considered when making decisions about how to proceed?
● How optimizing VMware Cloud Foundation and leveraging its bundled elements can lead to increased value and speed up modernization efforts.
● Why tech stack displacement and rationalization may be necessary when transitioning to VMware Cloud Foundation.
● Why KVM is a mature and viable alternative to VMware, especially for organizations running Windows virtual machines.
ABOUT HANNAH DUCE
Passionate about providing solutions to bring benefit to others, applying concepts in new ways to improve efficiency, and creating meaningful connections between people or ideas. I've leveraged these strengths across multiple industries including IT, Retail, Consumer Products, and Foodservice.
My areas of expertise include identifying needs, developing go to market strategies, product and process development. I bring a personable approach to helping client’s solve problems by offering unique solutions that increase sales, innovation and customer satisfaction. One of my simple joys is teaching and cheering on others to success.
CONTACT HANNAH
LinkedIn. https://www.linkedin.com/in/hzduce/
Web. https://www.rackspace.com/
ABOUT KEVIN CARTER
I'm Kevin Carter, a developer and leader with an insatiable appetite for learning, a penchant for tinkering, and a knack for solving the most perplexing problems. Throughout my career, I've honed my expertise in data center operations, gaining hands-on experience in everything from bare metal to networking, virtualization, and containers. I've also had the pleasure of leading successful teams developing innovative solutions for critical infrastructure applications within private clouds.
Now, I'm embarking on an exciting new adventure as a Product Director in open cloud computing, leveraging the power of OpenStack. While I may be new to this role, I'm no stranger to the world of cloud technology. As a leader, I will leverage my extensive background in cloud and systems engineering, and I'm eager to make a substantial impact in shaping the future of open cloud computing.
I've steadfastly advocated for open-source collaboration throughout my journey, contributing to many high-profile projects. My Git archives are a testament to my unyielding drive to innovate and learn from my endeavors. From creating OpenStack-ansible and Turbolift to simplifying TripleO and building Directord, I've consistently tackled the seemingly impossible, rallying like-minded individuals to accomplish ambitious objectives.
If you're interested in delving further into my work and achievements, I invite you to explore my website at https://cloudnull.io or peruse my GitHub repositories at https://github.com/cloudnull and https://github.com/oshied. You can also see my extensive contributions to the open-dev community at http://stackalytics.com/?user_id=kevin-carter. And now, as a Product Director, I look forward to spearheading even more exciting endeavors and (re)shaping the future of open cloud computing.
CONTACT KEVIN
LinkedIn. https://www.linkedin.com/in/cloudnull/
Web. https://www.rackspace.com/article-author/kevin-carter
Web. https://www.rackspace.com/