Discover the Key Elements of Successful Home Services Marketing with Western Heating

In this episode of the Kee to Growth podcast, host Jen McKee sits down with Angie Snow and Laura to explore the journey and success of Western Heating and Air. Angie Snow, a previous owner of Western Heating and Air, shares the evolution of the company from its inception to its growth under her leadership. Angie and her husband took over the company in 2007 when it was primarily relying on word-of-mouth and yellow page listings. Over time, they transitioned to a more modern approach with the help of an online marketing coach who helped enhance their online presence and social media strategy. Angie describes the importance of having a matching URL with their company name, which was a pivotal moment in aligning their brand identity.

Laura, the mastermind behind Western Heating and Air's social media presence, shares her insights on building a robust community online. She discusses her transition from Main Street Heating and Cooling to Western and how she navigated maintaining her audience during the rebranding. Laura emphasizes the role of authenticity in connecting with her audience and the impacts of sharing her genuine passion for the industry. Her unique approach included engaging with the local community and promoting local businesses, which helped build a strong following. The episode showcases the significant benefits of leveraging social media for building business relationships and community ties.

Jen highlights the importance of building a genuine relationship with customers and how it can differentiate your brand from competitors. Both Angie and Laura emphasize the power of personal branding and the advantages it provides when customers already know, like, and trust the business. The episode offers valuable insights into crafting a successful marketing strategy that incorporates social media engagement, community involvement, and personal connection. Listeners will come away with actionable techniques for enhancing their business's presence online and offline.

Join them as they uncover the strategies and challenges faced in the journey of turning Western Heating and Air into a successful business, including the significance of community engagement and how personalization is key to growth. This episode is packed with inspiring stories and practical advice for anyone looking to enhance their trades business marketing strategy.

Time Stamps:

00:00 Mismatched Branding Strategy Struggles

05:15 Learning Business Through Experience

08:10 Supporting The Emily Effect Initiative

11:28 Company Merger Based on Shared Values

15:57 Overcoming Imposter Syndrome in Content Creation

16:34 "Relatable Homeowner Humor"

20:01 Local Audience Over Viral Reach

24:45 Overcoming Imposter Syndrome on Camera

26:46 Branding Challenges and Measurement Limits

31:00 Building Authentic Relationships Marketing

32:38 "Share Your Social Handles"

Meet Your Host: Jen McKee Jen McKee is the founder of Kee Hart Marketing & Events, specializing in award-winning social media strategies for trade services. With expertise in content creation and personal branding, she helps businesses forge authentic connections with their audiences. As the host of the "Kee to Growth" podcast, Jen simplifies marketing strategies and empowers businesses to thrive. Tune in for actionable insights and inspiring stories to elevate your brand! Connect with Jen on Facebook: https://www.facebook.com/jennifer.hartman.73/ or LinkedIn: https://www.linkedin.com/in/jen-mckee-72114824/

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The Kee to Growth Podcast is Powered by: Kee Hart Marketing, the social media company for the trades. Learn more at www.keehartmarketing.com

This episode was produced and brought to you by the Skilled Trades Syndicate @ServiceBusinessMasteryPodcast https://www.servicebusinessmastery.com/