E12: Cost Savings with Dog & Bone Through Mobile Phone Fleet Review and Management

In this episode, I’m talking with CEO Matt Walton from Dog & Bone - who has been making technology work for Australian businesses through their technology and telecommunication strategies, procurement and ongoing management. 

We will be focusing on how businesses can get the best mobile deals from their telco and provide their customers significant costs savings!

Welcome to Tech Talks with Taylor, the podcast where we explore how the right technology can create better business outcomes, every time. I’m Leanne Taylor, founder of Taylor Made Sales, and I’m passionate about helping Australian businesses connect with the tech solutions that drive success.

For more details contact [e-mail] or visit www.taylormadesales.com.au 

Full Episode Transcript: 

(Intro music)

Leanne Taylor: Welcome to Tech Talks with Taylor. I'm Leanne Taylor, your host of 10 Minute Tech Talks, where we cut straight to the heart of tech for Australian businesses. In each session, we'll spend only 10 minutes with an industry expert unpacking the latest products, services, and solutions to help your business achieve great technical outcomes. Let's get started.

(Music fades)

Leanne Taylor: Hi everyone, it's Leanne Taylor here from Taylor Made Sales, and in today's Tech Talk, I'm really excited to be speaking with CEO Matt Walton from Dog and Bone. And today we're going to save you some money. So welcome, Matt.

Matt Walton: Thanks, Leanne. Good to be here and uh, yeah, thanks for having us. Keen to uh share a bit of stories about some of the great work we're doing.

Leanne Taylor: Excellent. So firstly, Dog and Bone, who are you? What do you do? And why do my customers need to know you?

Matt Walton: Yes, people often ask about the name. So Dog and Bone's actually cockney slang for telephone. So, we're actually uh been helping people with Telco for about 20 years. So, we currently help people with tech and Telco. And we work a lot in the not-for-profit space, not-for-profit, government, local councils, health. And really it's, as you say, helping people save money. It's helping people get the right solutions and helping people find the right vendors and partners for their sort of tech and their Telco.

Leanne Taylor: That's fantastic. We've had quite a lot of discussion on these podcasts about telcos and everyone loves to hate telcos. Um, the previous episode we were talking about carriage, but today we're going to focus on mobile phones. So a lot of companies out there, small and large, everyone needs their mobile devices, and it can be quite frustrating and time-consuming, as everyone is aware, when you have to engage with a telco, and there's so many different products and plans and, you know, offerings out there in the marketplace, it can be completely overwhelming. So can you touch on how Dog and Bone work with companies to save them money on their mobile phones?

Matt Walton: Yeah, so we essentially have two services. We have a once-off project where we do reviews, we do benchmarks, we look at what you have, look at what you need, and then sort of benchmark that against the market. And we obviously deal with the vendors and we understand the pricing and the nuance, how you can optimise your plans and all of that sort of thing, manage data pools, use tech funds, all of those sort of things as to how to get the best deals. But often it's actually just finding the right solution and and matching the vendor with the the client is something we do a lot of. And then when they're with the the vendor, tweaking that to make sure that you're on the right plan. So we've find that a lot where people are on they're happy with their vendor or they don't want to move off Telstra because of coverage or whatever it might be, we can still save a lot of money by getting getting on the right plans and optimising. So that's a common sort of trick that we've been doing for the last 20 years in terms of helping people find that money. And even basic stuff, like where to buy your hardware and making sure you're not paying premium prices and and those sort of things. So, yeah.

Leanne Taylor: Excellent. And I think, you know, it's important that, you know, once telcos have you locked into their mobile contracts, they're not going to call you in six or 12 months and go, 'Hey, we've actually got it, you know, $20 cheaper.' You know, they don't do that. So I think it's really important for customers who are in a bit of a cost-saving mode at the moment to, you know, have a chat with you about looking at the mobile fleets and and seeing if you can save them some money. And so I guess when is the right time for a customer to reach out to you? Is it when a contract's coming up? Can they talk to you mid-contract? How does that work?

Matt Walton: Yeah, look definitely anytime. Even if you're locked into a contract, there is still always lots you can do. And we help people on an ongoing basis as well. So we have built uh this tool called Telco BI. It's a dashboard that aggregates the reporting and and all your billing across multiple vendors. So even if your SIP's with someone else, or your WAN's with another provider, or your mobiles and your fixed voice, all of that we can present nicely in a dashboard and monitor that usage and make sure you're paying what you're supposed to be paying and you're not getting charged for things you're not using and and those sort of things. So we can help people anytime. Obviously, when the contract's coming up, probably six months before the contract comes up, it's, it is important to do that review and have time to do that benchmarking or analysis beforehand and then go to RFP if you need to or or we can help people renegotiate with their current vendors as well. So really anytime is is is the good time to help.

Leanne Taylor: Awesome. And what are the great things is everything's housed in Australia. All that data, all the the work that you do, nothing goes offshore, which I know is a big tick in the box for for government. So and I think for education as well, it's refreshing that they're working with an Australian company and all the data stays in Australia. So that's wonderful. So Matt, thank you so much for your time today, and I've really enjoyed this chat with you. And I welcome all of our customers that would like to continue the conversation around mobile fleet management and cost savings to reach out. And I'm sure Matt would be happy to jump on a call with us and talk about how these guys can help you. So thanks so much for your time, Matt.

Matt Walton: Fantastic, Leanne. Thank you and uh, yeah, I appreciate the opportunity.

(Outro music)

Leanne Taylor: Thank you for listening to Tech Talks with Taylor. I'm Leanne Taylor and here at Taylor Made Sales, our mission is to keep you, our valued customers, up to date, informed about the latest technology innovations that can support and elevate your business. Stay curious, stay connected, and we'll see you next time.

(Music fades) see you next time.

(Music fades)