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Interview with Bruce Morgan, Franchise Business Coach and Franchisee with Kitchen Tune-Up

Best of the Best in Franchising

Release Date: 07/02/2024

Interview with Rachel Leuck of Gotcha Covered with Five Star Franchising in Sugarland, Texas show art Interview with Rachel Leuck of Gotcha Covered with Five Star Franchising in Sugarland, Texas

Best of the Best in Franchising

In this episode, I talk with Rachel Leuck of Gotcha Covered in Sugarland, Texas. Rachel shares her story of how she and her brother got into franchising and why they selected the Gotcha Covered franchise, lessons she has learned about scaling and retaining great independent contractors to help her build the business, awards that she has won, and why she is so excited about the future with Gotcha Covered and Five Star Franchising.

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Interview with Matt Drescher of The Grout Medic and Kitchen Wise Closet Wise Franchises with Premium Service Brands in Minneapolis, Minnesota show art Interview with Matt Drescher of The Grout Medic and Kitchen Wise Closet Wise Franchises with Premium Service Brands in Minneapolis, Minnesota

Best of the Best in Franchising

In this episode, we talk with Matt Drescher, who recently opened The Grout Medic franchise to their existing Kitchen Wise Closet Wise franchise with Premium Service Brands in January of 2025. Matt shares how he and his family got started in the original business, the benefits that he has found with stacking on another brand to their business, how Premium Service Brands has supported and helped them grow the business, how other franchise locations collaborate and have helped him launch a new brand, and additional stories about how they have given back to their community and offered additional...

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Interview with Rich Marzan of House Doctors with Premium Service Brands in McLean, Virginia show art Interview with Rich Marzan of House Doctors with Premium Service Brands in McLean, Virginia

Best of the Best in Franchising

In this episode, we talk with Rich Marzan, who owns a House Doctors franchise with Premium Service Brands in McLean, Virginia. Rich shares his story about how he started his House Doctors franchise after twenty-seven years of service in the Army, lessons he has learned about retention and management of great team members, how he has scaled his business, lessons he has learned from growing an impressive operation, and what he is most excited about now that he has been in the business for ten years.

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Interview with Pete Throndson, Franchise Owner of Wonderly Lights and CertaPro Painting in Red Bank, New Jersey show art Interview with Pete Throndson, Franchise Owner of Wonderly Lights and CertaPro Painting in Red Bank, New Jersey

Best of the Best in Franchising

In this episode, I talk with Pete Throndson, who is a franchise owner of Wonderly Lights and CertaPro Painting in Red Bank, New Jersey. Pete shares his story about how he got into franchising, lessons he has learned about employee retention and growth, what he likes most about adding the Wonderly Lights franchise to his existing franchise operations, and his outlook for the future with his franchise operations.

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Interview with Roland Ligtenberg, Co-Founder and Senior Vice President of Growth and Innovation at Housecall Pro show art Interview with Roland Ligtenberg, Co-Founder and Senior Vice President of Growth and Innovation at Housecall Pro

Best of the Best in Franchising

In this episode, I talk with Roland Ligtenberg, who is the co-founder and Senior Vice President of Growth and Innovation at Housecall Pro, which is the #1 rated easiest to use and most reliable field service management app for franchisors and franchisees in the home services industry. Roland shares his story about how they got started, how Housecall Pro works for franchisors and franchisees, how AI will affect businesses going forward, innovations that AI can currently do with your data to help you make better decisions, and why the future looks so bright for those in home services.

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Interview with Todd Tyler of 1-800-PACKOUTS in San Diego, California show art Interview with Todd Tyler of 1-800-PACKOUTS in San Diego, California

Best of the Best in Franchising

In this episode, I talk with Todd Tyler, who owns a 1-800-PACKOUTS franchise in San Diego, California. Todd shares his story about his background prior to joining the franchise, his initial skepticism to being a part of a franchise and ultimately the value that he found in being a franchisee with 1-800-PACKOUTS. He also shares his story about how he has grown his business, his team, lessons he has learned about supporting his employees and team to grow a business that he is really proud of building and growing.

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Interview with Matt Forbush, Founder and CEO of Zignyl show art Interview with Matt Forbush, Founder and CEO of Zignyl

Best of the Best in Franchising

In this episode, I talk with Matt Forbush, who is the founder and CEO of Zignyl, a revolutionary new software that helps multi-unit franchise owners to signal when a particular location or team member may need some particular help or attention. Zignyl is a digital platform designed for QSR franchisees, integrating scheduling, labor management, employee incentives, and real-time reporting to reduce costs, boost sales, and attract top talent. A multi-unit franchisee himself (Auntie Anne’s, Cinnabon), Matt built Zignyl to address the operational challenges he encountered firsthand. Beyond his...

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Interview with Heather Ripley, Founder and CEO of Ripley PR show art Interview with Heather Ripley, Founder and CEO of Ripley PR

Best of the Best in Franchising

In this episode, we talk with Heather Ripley, who is the founder and CEO of Ripley PR, based in Maryville, Tennessee. Heather shares her story about how she got into advertising and public relations, lessons she has learned from helping to promote many top franchise brands, how she helped a client get featured on the Celebrity Apprentice TV show, what she cautions brand owners to pay more attention to and what they should be avoiding in content creation, and her advice on how to differentiate yourself from competitors in your industry.

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Interview with Pete Whittier of Rubbish Works with Premium Service Brands show art Interview with Pete Whittier of Rubbish Works with Premium Service Brands

Best of the Best in Franchising

In this episode, we talk with Pete Whittier who started a Rubbish Works franchise with Premium Service Brands in March of 2024. Pete shares his story about how he got started, lessons he has learned from starting his own business within a franchise, mistakes that he made, and why he is so excited about the future with Premium Service Brands.

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Interview with Mark Boyd Who Operates 6 Brands with Premium Service Brands (House Doctors, 360° Painting, Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic) in Augusta, Georgia show art Interview with Mark Boyd Who Operates 6 Brands with Premium Service Brands (House Doctors, 360° Painting, Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic) in Augusta, Georgia

Best of the Best in Franchising

In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with House Doctors, why he chose to add on the 360° Painting franchise and now why he has chosen to stack four additional brands for his business. Mark also shares his philosophy and his insighs on leadership, management, and delegation and why he has...

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More Episodes

In this episode, I talk with Bruce Morgan, who started a Kitchen Tune-Up franchise with his wife in Colorado Springs, Colorado nearly 30 years ago and today is the franchise business coach for new franchisees in the Kitchen Tune-Up franchise system with Home Franchise Concepts. Bruce shares his story about how he got into franchising, lessons he has learned from decades of experience in franchising, what it takes to help new franchisees get off to a great start, and advice for those looking for what franchise they should start.