Product Management - Transforming the way we work.
NUS-ISS Ignite Podcast
In this episode of NUS-ISS Ignite, jointly presented with the Singapore Computer Society (SCS), we explore how product management and product-centric thinking are transforming organisations and shaping the digital workplace. Hosting this discussion are Girish Khanna, a committee member from the Product Management Group at the Singapore Computer Society, and Felicitas Seah from the Digital Products & Platforms Practice at NUS-ISS. They are joined by special guest Sally Wong, Product Lead, RSAF (Pixel)/ Govtech, an experienced product manager whose career spans digital transformation in...
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Unveiling Digital Presence for Digital Leaders
NUS-ISS Ignite Podcast
In this episode of NUS-ISS Ignite, we dive into the world of digital presence and how leaders can elevate their impact in the digital space. We are joined by Mr. Kelvin Lee, Executive Director, head of Social Media of UOB, who shares his journey and actionable strategies for building a strong and secure digital presence. Hosted by Ms. Sharon Lau, Principal Lecturer & Consultant, Digital Strategy & Leadership Practice, NUS-ISS, this discussion uncovers valuable insights for current and aspiring digital leaders. Key topics covered include: • The importance of finding...
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Digital Sustainability in Asia:Challenges, Opportunities and the Future
NUS-ISS Ignite Podcast
In this episode, we are discussing about digital sustainability, where we explore the intersection of technology and environmental responsibility. We're joined by Spencer Low, Head of Regional Sustainability, APAC, Google and our host Ms Clara Lee, Chief, Data Science & Digital Sustainability, NUS-ISS, to discuss the critical aspects of digital sustainability and its growing importance in our rapidly evolving technological landscape. We'll cover: The definition of digital sustainability Challenges and opportunities in Asia The impact of e-waste and the circular economy AI's role in...
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Artificial Intelligence: Exploring AI and Beyond
NUS-ISS Ignite Podcast
In this episode, Dr. Leong Mun Kew, Director of Graduate Programmes at NUS-ISS together with Dr. Bernard Leong, adjunct lecturer at NUS-ISS delve into the dynamic world of generative AI covering : • The Evolution of Generative AI: Exploring advancements like ChatGPT and Google’s AI innovations. • Model Selection and Consolidation: Understanding the shift from choosing models to investing in impactful ones. • Responsible AI Ethics and Governance: Emphasising the importance of governance in AI usage • The Art of Prompting: Highlighting how effective prompting can enhance AI...
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Service Design: Designing the Future Service Innovation and Strategy in Asia
NUS-ISS Ignite Podcast
In this episode Ankush Samant, Principal Lecturer & Consultant, Digital Innovation & Design Practice at NUS-ISS together with Karin Aue, Senior Lecturer, Division of Industrial Design at NUS College of Design and Engineering explore the growing significance of service design, covering touchpoints: The shift from human-centered to planet-centric design The integral role of service design in the sustainability and circular economy The power of collaboration and storytelling The transformative impact of AI on service design practices Singapore's exemplary public services and digital...
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Fireside Chat with Nir Eyal - Driving Product Engagement for Public Good
NUS-ISS Ignite Podcast
Amy Huang, Chief, Digital Products & Platforms Practice of NUS-ISS and Nir Eyal, author of Hooked and Indistractable, discussed how to build habit-forming products for public good using the "Hooked Model" (trigger, action, variable reward, investment). To overcome distractions. Nir emphasized the importance of understanding internal triggers, making time for focused work, hacking back external triggers, and making commitments to prevent distractions. The discussion covered various aspects of public good, including sustainability, education, and encouraging 'good' habits that aren't...
info_outlineIn this episode of NUS-ISS Ignite, jointly presented with the Singapore Computer Society (SCS), we explore how product management and product-centric thinking are transforming organisations and shaping the digital workplace.
Hosting this discussion are Girish Khanna, a committee member from the Product Management Group at the Singapore Computer Society, and Felicitas Seah from the Digital Products & Platforms Practice at NUS-ISS. They are joined by special guest Sally Wong, Product Lead, RSAF (Pixel)/ Govtech, an experienced product manager whose career spans digital transformation in sectors such as agriculture, supply chain, insurance, technology, and consumer platforms.
Key topics covered include:
• What’s driving the shift towards product-centric thinking across organisations
• How organisations make the leap into product thinking
• The intersection of desirability, feasibility, and viability as core product dimensions
• Leadership’s role in breaking down silos, setting direction, and creating psychological safety
• The balance between user-centricity and organisational change management
• Managing challenges such as resistance, cultural shifts, and slow mindset changes
• Harnessing AI and technology for faster and more iterative product innovation
• The importance of empathy and beginning with the user’s pain points
Whether you’re an established leader or just starting out in product management, this episode is packed with insights and practical advice to help you thrive in a rapidly evolving landscape.
Tune in to hear how organisations—and individuals—can embrace product thinking, nurture collaboration, and build future-ready teams one small step at a time.
For more information on Product Management and Digital Practice courses, please visit our website HERE.
For feedback regarding our podcast, please email issmarketing@nus.edu.sg.