The Back Office Podcast: Episode #6 - With Tom Parker, Director of Policy and Reimbursement at FHCA.
The Back Office Show
The latest episode of the LTC BOSS Podcast is here, and it's packed with insights from Tom Parker, Director of Policy and Reimbursement at FHCA. Tom plays a crucial role in supporting long-term care providers, helping them navigate Medicaid, Medicare, budgeting, and managed care challenges, while also shaping legislative policies that impact the industry. Here’s a glimpse of what you’ll learn from this episode: Advocacy that delivers results: FHCA has successfully secured nearly $1 billion in Medicaid rate increases over the past six years, proving that strategic...
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The Back Office Podcast: Episode #5- With Julie Thorson, Head Coach at Friendship Haven
The Back Office Show
I’m excited to share the latest episode of the Back Office Show (BOSS) podcast! This time, I had the pleasure of sitting down with Julie Thorson, CEO and Head Coach at Friendship Haven. Julie’s leadership philosophy is rooted in coaching, trust, and building a culture where both staff and residents thrive. Here’s a sampling of what you’ll take away from this powerful conversation: Coaching vs. commanding: Julie’s background, growing up with a football coach as a father, shaped her leadership style. She believes that great leaders coach. And if you’re not...
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The Back Office Podcast: Episode #4- With Clif Porter, CEO of AHCA/NCAL
The Back Office Show
I’m thrilled to bring you the fourth episode of the Back Office Show (BOSS) podcast! This time, I had the privilege of sitting down with Clif Porter, the newly appointed President and CEO of AHCA/NCAL. Clif’s story is one of profound personal connections to caregiving and unwavering dedication to improving long-term care. Here’s what you’ll gain from this inspiring episode: The Power of Leadership: Clif dives deep into why the best buildings have the best leaders and how great leaders develop even greater ones. Learn how layering strong leadership drives exceptional outcomes. ...
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The Back Office Podcast: Episode #3- With BJ Boyle, CPO Point Click Care
The Back Office Show
And we’re back with Episode 3: The Back Office Podcast: Episode #3- With BJ Boyle, CPO Point Click Care Welcome back to The Back Office Podcast, Episode 3. I'm your host, and today we're sitting down with a true visionary in healthcare tech. Joining us is BJ Boyle, Chief Product Officer at Point Click Care, a leader who's revolutionizing how we think about healthcare solutions. BJ isn't just an executive—he's a strategic product mastermind who's made a career out of turning client challenges into game-changing opportunities.
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The Back Office Show: Episode #2- Deke Cateau
The Back Office Show
Deke Cateau is the Chief Executive Officer at A.G. Rhodes, a nonprofit organization operating three nursing homes in metro Atlanta. With more than 20 years of experience in long-term care, Deke is passionate about fostering a greater understanding of and appreciation for the aging population. In addition to being a Licensed Nursing Home Administrator, Deke is certified by the National Council of Certified Dementia Practitioners as a Certified Dementia Practitioner and a Certified Alzheimer’s Disease and Care Dementia Trainer. He is also a Certified Eden Alternative Educator and a Certified...
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The Back Office Show: Episode #1- Mark Parkinson
The Back Office Show
Our Guest: Mark Parkinson President & CEO at American Health Care Association Head of the nation's largest association representing long term and post-acute care centers focused on improving lives by delivering solutions to today's health care challenges. Proud Wichita State Alum. Native Kansan.
info_outlineOur Guest: Mark Parkinson President & CEO at American Health Care Association Head of the nation's largest association representing long term and post-acute care centers focused on improving lives by delivering solutions to today's health care challenges. Proud Wichita State Alum. Native Kansan.