Annie dives into the hard truths behind why salon staff keep leaving—and it’s not what most salon owners want to hear. Drawing from real-life experiences and coaching insights, she unpacks how team turnover is often a reflection of poor leadership, not bad employees. Annie explores the difference between being a boss and a true leader, why creating a supportive environment matters more than ever, and how shifting your mindset, systems, and communication style can transform your team dynamics. If you’re tired of constant staff issues and ready to step into visionary leadership, this episode is your wake-up call—and your roadmap!
Check out FSM here!
Takeaways in this episode:
- Staff turnover is often a reflection of leadership quality.
- Creating a positive work environment is essential for retention.
- Business owners must learn to lead effectively to avoid staff issues.
- Communication is key to understanding staff needs and concerns.
- Investing time in training staff is crucial for their success.
- Leaders should adapt their style to fit different learning preferences.
- Taking responsibility for the business environment is vital.
- Mentorship can provide valuable insights and strategies for growth.
- Staff loyalty is built through appreciation and support.
- Transitioning from employer to leader is a necessary growth step.