23. How Do You React During Slow Periods?
Bougie and Boring - A Spa Business Podcast
Release Date: 09/04/2025
Bougie and Boring - A Spa Business Podcast
In this episode, I'm breaking down what "bougie" actually means, why it doesn't come naturally to me, and how intentional choices (not expensive ones) create the elevated experience your clients remember. We talk about the difference between luxury and high-maintenance, how your energy as an owner shows up in your client experience, and why bougie is a skill you can learn, not a personality trait you're born with. You'll learn: What "bougie" is NOT: it's not flashy, expensive, or having more of everything Why your business can't feel elevated if you don't embody calm, confident...
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What if growth doesn’t come from adding more, but from refining what already works? In this episode, we break down why “bougie and boring” businesses are often the most profitable and sustainable. We talk about the hidden cost of chasing trends, how chaos impacts your team and clients, and why predictable systems create calm, trust, and repeat revenue. You’ll learn: Why constantly adding new services and strategies often creates more stress instead of more profit What “boring” actually means and why it does not equal lazy, stagnant, or bland How refining what already works leads...
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Staring "tons" applications and have no idea who's actually worth your time? Tempted to just hire the first person who looks decent on paper because you're desperate for help? Hold up, let me save you from a very expensive mistake. I'm walking you through the exact job application system I've perfected over nine hiring cycles that filters out the wrong people before they ever hit your inbox. This isn't about making hiring harder, it's about making it smarter. You'll hear about: Why resumes tell you almost nothing about how someone actually shows up for work The Harvard Business...
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Thinking about hiring your first esthetician but something keeps stopping you? Maybe you've been burned before, or you're worried about losing control, or you simply don't know where to start. In this episode, I'm walking you through the real obstacles you'll face when going from solo provider to multi-practitioner spa, and why most of them have nothing to do with what you think. In this episode, I'm pulling back the curtain on what actually happens when you hire your first esthetician, including the challenges nobody warns you about: The identity shift no one talks about. Why hiring is more...
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Feeling frantic because you can't fit everyone in? Before you panic-hire during your busiest season, listen to this. I'm breaking down why hiring during Q4 chaos often backfires, what to do instead, and the exact metric I use to know when it's actually time to add another esthetician to your team. You’ll hear about: • The moment I watched nearly a thousand dollars walk out the door and what it taught me about capacity • Why hiring during your busiest season can create more financial stress when things slow down • Two smarter alternatives to hiring that support walk ins, retail sales,...
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Sometimes the most powerful business strategy is knowing when to slow down. In this episode, I’m sharing my year-end ritual, the biggest lesson 2025 taught me, and the two words that are guiding everything I’m building in 2026. You’ll hear about: • The simple gratitude practice I’ve used every year since 2018 to intentionally close out the year • The personal moment that completely shifted how I define success • Why my business continued to grow even while I worked less and stepped away for maternity leave • How I’m learning to redefine success without guilt or...
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Your Google Business Profile exists and you have a few reviews, but consistent new clients are still not coming in. If SEO feels too technical or too expensive, you are not alone. The truth is SEO does not require a big budget or an agency. It requires consistency with the right foundational steps. In this episode, you will learn: • The four SEO factors that matter most for local service businesses • Why your Google Business Profile needs regular attention • A simple weekly SEO routine that fits into a busy schedule • How to use location based keywords, photos, and videos to boost...
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Your spa may be showing up on Google, but are your estheticians getting booked evenly? If one team member is consistently full while others have openings, the issue is likely visibility. Google rankings help clients find you, but Google reviews are what get you booked. Reviews that mention an esthetician by name play a major role in who stays fully booked and who does not. In this episode, you’ll learn: • Why name-specific reviews create uneven booking patterns and how to fix it • The exact text message template used to request Google reviews that convert • A high-touch yet scalable...
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Stop hoping clients will find you. This method helps spa owners and estheticians get discovered by the people already searching for your services on Google. By answering real client questions through video and written content each week, you'll build a sustainable online presence that works for you 24/7, no ads required. One year of consistent effort creates a foundation that keeps bringing clients through your door, long after you hit publish. You'll Learn: How to rank on page 1 of Google in 6-18 months A simple 7-step weekly process (90 seconds of your time) Where to find questions...
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In this episode, I’m joined by my ads manager, Pamela Howe, spa owner, LMT, and Meta ads strategist, to bust the biggest myths spa owners still believe about Facebook and Instagram ads. We break down: Boosting vs real ads How much you actually need to spend What targeting works best for local spas Why simple ads convert better The most common mistakes spa owners make What results to expect in your first 7 days If you’ve ever said “ads don’t work for my spa” or “I’m not tech-savvy enough,” this episode is for you Ready to build a spa that's consistently...
info_outlineYour spa feels stuck... but is it because you don’t have enough new clients, or because you can’t keep the ones you already have? In this episode, Amanda breaks down how to tell the difference between a marketing problem and a retention problem, plus what numbers to check so you can stop guessing and start fixing the real issue.
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