loader from loading.io

EP20 Inside Human-Centric AI – Eric Thorsen (Vision Catalyst)

Beyond the Blueprint - Health Series

Release Date: 06/02/2025

EP39 - AMDIS Roundtable - Beyond the digital front door:  Empowering Pediatric Families in the Digital Age show art EP39 - AMDIS Roundtable - Beyond the digital front door: Empowering Pediatric Families in the Digital Age

Beyond the Blueprint - Health Series

What happens beyond the digital front door? In this AMDIS collaboration, Dr. Yaa Kumah-Crystal, Dr. Natalie Pageler, and Dr. Sarah Rush unpack the complex realities of digital family engagement in pediatric care. From patient portals and teen privacy laws to ambient documentation and AI-enabled translation, this panel explores how hospitals can rebuild trust, reduce barriers, and design systems that truly work for families. Together, they examine cultural readiness, access equity, and why health systems must treat family engagement as both a design challenge and a clinical imperative. Key...

info_outline
EP38 Why AI in Healthcare Fails Without Nurses at the Table - Athena Fernandez, Jing Wang, Troy Seagondollar show art EP38 Why AI in Healthcare Fails Without Nurses at the Table - Athena Fernandez, Jing Wang, Troy Seagondollar

Beyond the Blueprint - Health Series

In this episode we explore why so many AI initiatives in healthcare stall—and how nursing leaders can change that. Dr. Jing Wang (FSU Nursing), Athena Fernandez (Penn Medicine), and Troy Seagondollar (formerly Kaiser Permanente) reflect on the current AI landscape and what it takes to make tools truly work for nurses at the bedside. From sepsis prediction models to staffing automation, they share hard-won lessons in AI governance, change management, and clinical trust. Our panel dives into the growing gap between innovation and implementation—and how nurse-led strategies can help...

info_outline
EP37 Healthcare Communications: Bridging Technology & Care - John Elms (JH Elms & Company) show art EP37 Healthcare Communications: Bridging Technology & Care - John Elms (JH Elms & Company)

Beyond the Blueprint - Health Series

Join us for a conversation with healthcare communications veteran John Elms as he breaks down what it really takes to design digital systems that frontline clinicians will actually use. Drawing on decades of leadership at TigerConnect, Critical Alert, and Spectralink, Elms shares hard-won lessons on user-centered design, project governance, and the hidden costs of fragmented communication tools. We explore a real-world case study that improved patient transport efficiency by 55%, and dive into strategies for aligning IT, operations, and clinical teams around change that sticks. Whether you're...

info_outline
EP36 How to Lead Without a Title: Nurse Influencer Secrets - Michelle Lingner (ECU Health) show art EP36 How to Lead Without a Title: Nurse Influencer Secrets - Michelle Lingner (ECU Health)

Beyond the Blueprint - Health Series

Join hosts Keith Washington and Kris Baird for a conversation with Michelle Lingner, FNP-C, RN-BSN, RNFA—a trauma nurse practitioner at ECU Health who's redefining what it means to lead without formal authority. Michelle shares how intentional mindset shifts transformed her from burned out to energized, and how that shift rippled through her entire team. Drawing on her experience in a 1,000-bed Level 1 trauma center, she reveals practical strategies for peer-to-peer influence, closing communication gaps that delay patient care, and choosing positivity even in high-pressure environments. Kris...

info_outline
EP35 Revolutionizing Patient Safety: A Deep Dive Into Wearable Technology - Patrick Baker, RN (Palarum) show art EP35 Revolutionizing Patient Safety: A Deep Dive Into Wearable Technology - Patrick Baker, RN (Palarum)

Beyond the Blueprint - Health Series

Join us for a conversation with nurse executive and healthtech innovator Patrick Baker shares the story behind Palarum’s smart sock—an advanced wearable that’s dramatically reducing patient falls without adding to clinical workload. With insights shaped by decades on the frontlines, Baker walks us through how alarm fatigue, design thinking, and data transparency inspired a smarter approach to patient safety. We explore how real-time mobility tracking, clinical workflow integration, and human-centered innovation are shifting the paradigm in hospital care. Whether you're in nursing...

info_outline
EP34 Data Governance Before AI: Smarter E.D. Strategy - John Lee (HIT Peak Advisors) show art EP34 Data Governance Before AI: Smarter E.D. Strategy - John Lee (HIT Peak Advisors)

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, emergency physician and health IT strategist Dr. John Lee unpacks the systemic failures slowing down our emergency departments—and why AI alone won’t fix them. With firsthand insights from the front lines and the boardroom, Dr. Lee makes the case for building data governance and transparency before jumping into artificial intelligence. We explore why foundational analytics matter, what most organizations get wrong about innovation, and how strategic design can reduce ED chaos. Whether you’re a CMIO, a health system leader, or innovating in...

info_outline
EP33 Empowering Physicians through Executive Coaching - Michael Brown show art EP33 Empowering Physicians through Executive Coaching - Michael Brown

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, executive coach and former Harvard Health Services CIO Dr. Michael Brown explores the leadership journey of physicians in today’s complex health systems. Drawing on decades of experience in medicine, informatics, and organizational change, Dr. Brown shares how executive coaching can unlock potential, align values with action, and improve outcomes at scale. We unpack the mindset shifts required for physicians stepping into leadership, how to tailor coaching for impact, and why the best athletes—and leaders—never stop evolving. Whether you're a...

info_outline
EP32 Unvendor: Moving Past the Single-Vendor Mindset - Harm Scherpbier show art EP32 Unvendor: Moving Past the Single-Vendor Mindset - Harm Scherpbier

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, physician and health IT expert Dr. Harm Scherpbier returns to challenge the status quo of single-vendor EHR ecosystems. Drawing on decades of experience across clinical practice, informatics, and executive leadership, Harm lays out a bold case for a modular IT approach—one that accelerates innovation, enhances clinician experience, and reduces cost. We dive into ambient clinical documentation, API-driven interoperability, and why "roadmap" should be every CIO’s red flag. Whether you're a CMIO, a digital health entrepreneur, or a hospital leader...

info_outline
EP31 Revolutionizing Healthcare Communication - John Elms show art EP31 Revolutionizing Healthcare Communication - John Elms

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, we sit down with healthtech veteran John Elms to unpack the complexities of clinical communication and workflow orchestration. Drawing from decades of experience and a front-row seat to digital transformation, John explores why care team collaboration remains so fragmented—and what’s required to fix it. From HIPAA-induced workarounds and alert fatigue to EHR lock-ins and the lack of federated communication systems, we examine the real-world barriers to connected care. Along the way, we discuss alarm management, platform interoperability, and why...

info_outline
EP30 AMDIS Roundtable - Epic Deployment Revisited (Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki) show art EP30 AMDIS Roundtable - Epic Deployment Revisited (Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki)

Beyond the Blueprint - Health Series

Join us for a candid retrospective on the Epic EHR, recorded in collaboration with AMDIS. In this episode, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki, and Dr. John Lee share lessons learned from the frontlines of digital transformation, from navigating complex governance to managing integration debt and cloud migration risks. They explore why Epic rollouts often go off track, how to balance innovation with standardization, and where leadership must focus to support sustainable success. Our panelists unpack the realities of patient engagement, third-party tools, and cultural readiness—while...

info_outline
 
More Episodes

Join us as we explore the transformative potential of human-centric AI with Eric Thorsen, CEO of Vision Catalyst. In this episode, Eric discusses the importance of developing AI that empowers healthcare professionals rather than replacing them. He shares insights on how AI can enhance patient care, improve operational efficiency, and address staffing shortages. Eric also highlights the need for healthcare leaders to understand and adopt AI responsibly, and provides guidance on implementing AI in a way that prioritizes human needs and experiences. Tune in to learn how human-centric AI can drive meaningful change in healthcare delivery and improve outcomes for patients and providers alike.

Key Takeaways

  • Human-centric AI enhances expert capabilities, not replaces them.
  • The patient experience is crucial when integrating AI.
  • AI can optimize emergency room operations effectively.
  • Generative AI is gaining traction but poses risks.
  • Healthcare organizations must address ethical concerns with AI.
  • AI can help avoid tedious tasks for healthcare professionals.
  • Training is essential for effective AI integration in healthcare.
  • Healthcare leaders should actively use AI technology.
  • AI's impact on healthcare is significant and evolving.

Episode Highlights

00:00 Introduction to Human-Centric AI
01:35 Meet Eric Thorsen
05:11 Understanding Human-Centric AI in Healthcare
06:39 Real-World Examples of AI in Hospitals
07:59 Leveling the Playing Field in AI
10:07 AI's Impact on Healthcare Operations
13:21 The Next Cycle of AI
15:18 Cloud-based AI Platforms
17:06 Are Healthcare Organizations Ready for AI Tools
19:04 Training the Next Generation of Clinicians
22:36 Ethical Concerns Surrounding AI in Healthcare
26:47 Leadership Challenges
28:26 Coaching Entrepreneurs in the Age of AI
30:11 The Role of AI in Nursing
35:48 Advice for Healthcare Leaders on AI Implementation
 
Guest: Eric Thorsen, Vision Catalyst
Host: 
Gregg Malkary - Spyglass Consulting Group
Cohost: 
Keith Washington - Companions in Courage Foundation
Sponsored by: 
Simplifi Medical & Storage Systems Unlimited
Audio/Video: 
Tim Jones - Health Nuts Media
Marketing: 
Josh Troop - Troop-Creative
Learn More at: 
www.beyond-blueprint.com