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EP26 Being an Effective Influencer When You're Not the Boss - Kris Baird (Baird Group)

Beyond the Blueprint - Health Series

Release Date: 07/27/2025

EP39 - AMDIS Roundtable - Beyond the digital front door:  Empowering Pediatric Families in the Digital Age show art EP39 - AMDIS Roundtable - Beyond the digital front door: Empowering Pediatric Families in the Digital Age

Beyond the Blueprint - Health Series

What happens beyond the digital front door? In this AMDIS collaboration, Dr. Yaa Kumah-Crystal, Dr. Natalie Pageler, and Dr. Sarah Rush unpack the complex realities of digital family engagement in pediatric care. From patient portals and teen privacy laws to ambient documentation and AI-enabled translation, this panel explores how hospitals can rebuild trust, reduce barriers, and design systems that truly work for families. Together, they examine cultural readiness, access equity, and why health systems must treat family engagement as both a design challenge and a clinical imperative. Key...

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EP38 Why AI in Healthcare Fails Without Nurses at the Table - Athena Fernandez, Jing Wang, Troy Seagondollar show art EP38 Why AI in Healthcare Fails Without Nurses at the Table - Athena Fernandez, Jing Wang, Troy Seagondollar

Beyond the Blueprint - Health Series

In this episode we explore why so many AI initiatives in healthcare stall—and how nursing leaders can change that. Dr. Jing Wang (FSU Nursing), Athena Fernandez (Penn Medicine), and Troy Seagondollar (formerly Kaiser Permanente) reflect on the current AI landscape and what it takes to make tools truly work for nurses at the bedside. From sepsis prediction models to staffing automation, they share hard-won lessons in AI governance, change management, and clinical trust. Our panel dives into the growing gap between innovation and implementation—and how nurse-led strategies can help...

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EP37 Healthcare Communications: Bridging Technology & Care - John Elms (JH Elms & Company) show art EP37 Healthcare Communications: Bridging Technology & Care - John Elms (JH Elms & Company)

Beyond the Blueprint - Health Series

Join us for a conversation with healthcare communications veteran John Elms as he breaks down what it really takes to design digital systems that frontline clinicians will actually use. Drawing on decades of leadership at TigerConnect, Critical Alert, and Spectralink, Elms shares hard-won lessons on user-centered design, project governance, and the hidden costs of fragmented communication tools. We explore a real-world case study that improved patient transport efficiency by 55%, and dive into strategies for aligning IT, operations, and clinical teams around change that sticks. Whether you're...

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EP36 How to Lead Without a Title: Nurse Influencer Secrets - Michelle Lingner (ECU Health) show art EP36 How to Lead Without a Title: Nurse Influencer Secrets - Michelle Lingner (ECU Health)

Beyond the Blueprint - Health Series

Join hosts Keith Washington and Kris Baird for a conversation with Michelle Lingner, FNP-C, RN-BSN, RNFA—a trauma nurse practitioner at ECU Health who's redefining what it means to lead without formal authority. Michelle shares how intentional mindset shifts transformed her from burned out to energized, and how that shift rippled through her entire team. Drawing on her experience in a 1,000-bed Level 1 trauma center, she reveals practical strategies for peer-to-peer influence, closing communication gaps that delay patient care, and choosing positivity even in high-pressure environments. Kris...

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EP35 Revolutionizing Patient Safety: A Deep Dive Into Wearable Technology - Patrick Baker, RN (Palarum) show art EP35 Revolutionizing Patient Safety: A Deep Dive Into Wearable Technology - Patrick Baker, RN (Palarum)

Beyond the Blueprint - Health Series

Join us for a conversation with nurse executive and healthtech innovator Patrick Baker shares the story behind Palarum’s smart sock—an advanced wearable that’s dramatically reducing patient falls without adding to clinical workload. With insights shaped by decades on the frontlines, Baker walks us through how alarm fatigue, design thinking, and data transparency inspired a smarter approach to patient safety. We explore how real-time mobility tracking, clinical workflow integration, and human-centered innovation are shifting the paradigm in hospital care. Whether you're in nursing...

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EP34 Data Governance Before AI: Smarter E.D. Strategy - John Lee (HIT Peak Advisors) show art EP34 Data Governance Before AI: Smarter E.D. Strategy - John Lee (HIT Peak Advisors)

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, emergency physician and health IT strategist Dr. John Lee unpacks the systemic failures slowing down our emergency departments—and why AI alone won’t fix them. With firsthand insights from the front lines and the boardroom, Dr. Lee makes the case for building data governance and transparency before jumping into artificial intelligence. We explore why foundational analytics matter, what most organizations get wrong about innovation, and how strategic design can reduce ED chaos. Whether you’re a CMIO, a health system leader, or innovating in...

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EP33 Empowering Physicians through Executive Coaching - Michael Brown show art EP33 Empowering Physicians through Executive Coaching - Michael Brown

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, executive coach and former Harvard Health Services CIO Dr. Michael Brown explores the leadership journey of physicians in today’s complex health systems. Drawing on decades of experience in medicine, informatics, and organizational change, Dr. Brown shares how executive coaching can unlock potential, align values with action, and improve outcomes at scale. We unpack the mindset shifts required for physicians stepping into leadership, how to tailor coaching for impact, and why the best athletes—and leaders—never stop evolving. Whether you're a...

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EP32 Unvendor: Moving Past the Single-Vendor Mindset - Harm Scherpbier show art EP32 Unvendor: Moving Past the Single-Vendor Mindset - Harm Scherpbier

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, physician and health IT expert Dr. Harm Scherpbier returns to challenge the status quo of single-vendor EHR ecosystems. Drawing on decades of experience across clinical practice, informatics, and executive leadership, Harm lays out a bold case for a modular IT approach—one that accelerates innovation, enhances clinician experience, and reduces cost. We dive into ambient clinical documentation, API-driven interoperability, and why "roadmap" should be every CIO’s red flag. Whether you're a CMIO, a digital health entrepreneur, or a hospital leader...

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EP31 Revolutionizing Healthcare Communication - John Elms show art EP31 Revolutionizing Healthcare Communication - John Elms

Beyond the Blueprint - Health Series

In this episode of Beyond the Blueprint, we sit down with healthtech veteran John Elms to unpack the complexities of clinical communication and workflow orchestration. Drawing from decades of experience and a front-row seat to digital transformation, John explores why care team collaboration remains so fragmented—and what’s required to fix it. From HIPAA-induced workarounds and alert fatigue to EHR lock-ins and the lack of federated communication systems, we examine the real-world barriers to connected care. Along the way, we discuss alarm management, platform interoperability, and why...

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EP30 AMDIS Roundtable - Epic Deployment Revisited (Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki) show art EP30 AMDIS Roundtable - Epic Deployment Revisited (Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki)

Beyond the Blueprint - Health Series

Join us for a candid retrospective on the Epic EHR, recorded in collaboration with AMDIS. In this episode, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki, and Dr. John Lee share lessons learned from the frontlines of digital transformation, from navigating complex governance to managing integration debt and cloud migration risks. They explore why Epic rollouts often go off track, how to balance innovation with standardization, and where leadership must focus to support sustainable success. Our panelists unpack the realities of patient engagement, third-party tools, and cultural readiness—while...

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Join us for an insightful conversation with Kris Baird, President of Baird Group, as we explore what it really takes to lead change in healthcare—without the formal title. Kris shares practical strategies for influencing culture, building trust across clinical teams, and elevating ideas that drive better outcomes. From navigating hierarchy to activating peer influencers and cultivating resilience, this episode offers actionable insights for nurses, care teams, and vendor partners striving to shape the future of health systems from any seat at the table.

Key Takeaways

  • Influencers are not just bosses; they operate outside traditional hierarchies.
  • Building credibility and relationships is essential for effective influence.
  • Active listening is crucial for understanding others' needs and motivations.
  • Influencers must demonstrate expertise to gain trust and respect.
  • Creating a culture that values all ideas fosters innovation.
  • Early wins are important to maintain motivation for change.
  • Navigating negative influencers requires strategic communication and engagement.
  • Connecting work to purpose enhances employee passion and commitment.
  • Feedback from all levels is vital for organizational success.
  • Change management in healthcare requires sensitivity to staff concerns.

Episode Highlights

00:00 Understanding Influencers in the Workplace
02:02 The Role of Authority vs. Influence
05:23 Building Credibility and Relationships
07:18 Influencers in Vendor Relationships
10:13 Navigating Negative Influencers
12:05 Motivating Diverse Personalities
14:46 Creating a Culture of Innovation
18:26 Recognizing Contributions and Early Wins
20:12 Digital Change Management and Influencers
21:05 Learning Resources for Aspiring Influencers
22:03 Real-World Examples of Influencer Success
24:16 Connecting Passion to Purpose
 
Guest: Kris Baird - Baird Group
Host: 
Gregg Malkary - Spyglass Consulting Group
Cohost: 
Keith Washington - Companions in Courage Foundation
Sponsored by: 
Simplifi Medical & Storage Systems Unlimited
Audio/Video: 
Tim Jones - Health Nuts Media
Marketing: 
Josh Troop - Troop-Creative
Learn More at: 
www.beyond-blueprint.com