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HubSpot Deep Dive, with Ben Slager

A Brave New Podcast

Release Date: 09/14/2022

Unpacking the Intelerad Rebrand, with Jordan Bazinsky show art Unpacking the Intelerad Rebrand, with Jordan Bazinsky

A Brave New Podcast

Intelerad recently completed a rebrand in May 2024. In this episode Josh and Jordan spend time unpacking the reasons Intelerad decided to pursue a rebrand, the process they followed to get there, as well as the outcomes in terms of brand essence and strategy, visual identity, and market impact. Here’s a little more about Jordan. As CEO of Intelerad, Jordan Bazinsky is committed to improving global human health through advanced imaging technologies. He is entrusted with ensuring that Intelerad’s vision aligns with their clients, and ultimately patients, in supporting their unique healthcare...

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Branding Fundamentals Part 1, with Josh Dougherty show art Branding Fundamentals Part 1, with Josh Dougherty

A Brave New Podcast

Josh Dougherty is a brand strategist, speaker, and the founder and CEO of A Brave New, a Seattle-based agency that builds bold & memorable healthcare brands. Over the last 15 years, he’s worked with clients to develop unique brands and accelerate business growth using human-centered strategies and smart execution. What you’ll learn about in this episode: The basics about brand drivers We’ll do a deep dive into four specific brand drivers Essence Promise Core attributes Brand positioning statement For each of these brand drivers Josh explores: What the brand driver...

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Strategic Software Selection, with Rachael Radford show art Strategic Software Selection, with Rachael Radford

A Brave New Podcast

Rachael Radford has supported organizations in software strategy, selection and implementation across North America. Rachael and her team sit alongside their clients as they evaluate software needs and options to ensure they make the best choice for their business. Rachael is passionate about knowledge transfer and ensures that clients walk away not only with a successful project, but with the tools and methodologies they need to make informed strategic decisions.  Her organization, Meira Consulting, is an independent software advisory firm. Clients work with Meira to evaluate systems and...

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Eight mistakes to avoid when rolling out your brand, with Josh Dougherty show art Eight mistakes to avoid when rolling out your brand, with Josh Dougherty

A Brave New Podcast

Josh Dougherty is a brand strategist, speaker, and the founder and CEO of A Brave New, a Seattle-based B2B branding, content strategy, and design agency specializing in helping tech and healthcare brave, bold, and memorable brands. Over the last decade plus, he’s worked with clients to develop unique brands and accelerate business growth. What you’ll learn about in this episode: In this episode Josh discusses the importance of a well-managed brand rollout and eight mistakes to avoid during that rollout. The mistakes he discusses include: Rolling out your brand with legal issues unresolved...

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Building Big Bold Brands, with Karley Cunningham show art Building Big Bold Brands, with Karley Cunningham

A Brave New Podcast

Creative Strategist & Growth Accelerator Karley Cunningham develops brand leaders by taking businesses from overcrowded, competitive spaces into blue ocean territory, where they can confidently stand out and thrive. Her international client base benefits from accelerated growth, profit and stability as her innovative Surefire Method™ provides them with an infallible business strategy and brand toolkit to stand out in the sea of sameness, attract the people their business needs to thrive, and become a brand leader in their industry. Karley’s entrepreneurial success story is featured in...

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Pipeline Marketing, with Matt Heinz show art Pipeline Marketing, with Matt Heinz

A Brave New Podcast

Matt is President and Founder of Heinz Marketing with more than 25 years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.   Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty. He has helped organizations such as Amazon, Seagate, Morgan Stanley, The Bill & Melinda Gates Foundation and many others create predictable,...

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Discussing Marketing Trends, with Kirsten Cutshall show art Discussing Marketing Trends, with Kirsten Cutshall

A Brave New Podcast

With more than 20 years of experience in marketing, Kirsten Cutshall is the CEO of Austin-based Steel Advertising - a full-service ad agency specializing in marketing to the family. As a purpose-driven agency with a mission of "doing magic for the good guys" Steel' is a strategic partner, driven to produce obvious results and brands people love for who do good in our community - primarily health, education, and government programs. As a researcher and strategist, Kirsten frequently digs into the dynamics of making a decision within the family unit. Her background in Anthropology gives her...

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Designing Brand Identity, with Rob Meyerson show art Designing Brand Identity, with Rob Meyerson

A Brave New Podcast

Rob works with business leaders to build identities for their organizations, products, and services. More than a name or logo, Rob believes an identity is defined by clear, focused beliefs, expressed through compelling words, and substantiated by consistent actions. His specialties include strategic positioning, naming and messaging, brand architecture, qualitative research, and organizational change. Prior to launching Heirloom, he was global head of brand architecture and naming at HP, and previously held strategy director roles at several leading, international brand consulting firms. Rob...

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A Strategic Approach To Tech, with Jon Christensen show art A Strategic Approach To Tech, with Jon Christensen

A Brave New Podcast

Jon is the President/CEO of Phoji Inc, the creator, inventor and patent holder of the custom emoji. Jon also serves as fractional Advisor, Business Development for CTO Teammate and fractional Advisor, Business Development for Bright Bucks Inc.  CTO Teammate is focused on maximizing the ROI on technology by providing fractional resources expert in their discipline. What you’ll learn about in this episode: The importance of alignment between branding, marketing, and technology Why slowing down and developing a plan for digital transformation is the best thing you can do before going...

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Public Relations Fundamentals, with Elizabeth Sutherland show art Public Relations Fundamentals, with Elizabeth Sutherland

A Brave New Podcast

Elizabeth Sutherland, APR, is the Sutherland of Sutherland Weston Marketing Communications.  Growing up in Northern Maine, after college Elizabeth worked for the United States Senate, the American Red Cross, and Northern Light Health in increasingly complex public relations and marketing roles before launching out on her own. She is a graduate of the Bangor Region Leadership Institute and winner of the 2016 Eames Leadership Award, the Girl Scouts of Maine 2017 Juliette Award for Leadership, and a 2022 laureate of the Maine Business Hall of Fame. She serves on several non-profit boards and...

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Ben Slager is a seasoned account manager currently working as Principal Customer Success Manager at HubSpot. He resides in Seattle with his wife and Siberian cat, Ladyhawke.

Ben has extensive experience managing customers and helping them solve complex challenges. He’s worked in a broad spectrum of industries from non-profit fundraising to healthcare to tech. Ben holds a Bachelor’s degree in Business Administration: Marketing from Dordt College.

Away from work, you can find Ben supporting all the Seattle sports teams, playing indoor soccer, campaigning with his friends in D&D, or relaxing with his family on the couch.

What you’ll learn about in this episode:

  • The important role listening and asking good questions play in solving problems
  • What HubSpot product releases/enhancements announced at Inbound 2022 Ben is most excited to share with his clients
  • How HubSpot has evolved it’s platform to better serve large enterprise clients
  • Operations Hub, it’s capabilities and how it helps HubSpot fulfill on the promise of being an all-in-one CRM
  • Ways you can utilize Service Hub even if your business doesn’t need a customer help desk or ticketing system
  • Simple hacks Ben has learned to keep your HubSpot portal running efficiently and smoothly

Additional resources: