Enabling AI at Scale: Governance as Competitive Advantage with David Hardoon
Release Date: 07/22/2025
Analyse Asia
"We took a longer time, there was a bit of roundabout, but the fact that we actually made like two or three times on whatever investment amount we did in the beginning - that for me was a very pivotal moment. Just because we didn't give up. The line between success and failure is so thin. So the impact of being a VC space is that you really can influence the technology founders that you back." - Beatrice Lion Fresh out of the studio, Beatrice Lion, the chief executive officer and global partner from True Global Ventures, shares the remarkable story of how she became one of the youngest fund...
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Reuniting after more than a decade since their days in This Week in Asia Podcast from 2009, Michael Smith Jr., co-host of The Generalist podcast, and Daniel Cerventus Lim, semi-retired entrepreneur and community builder in Malaysia, join us for a candid assessment of Southeast Asia's tech ecosystem evolution. In this raw conversation, Michael offers his unflinching perspective on what he calls the 'broken windows era' of Southeast Asian tech, arguing that recent alleged fraud cases like E-Fishery and Tanihub require serious consequences to restore investor confidence, while questioning whether...
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"The way that institutions emerge and entrench themselves and become a part of the functioning of an economy and society is because they solve some problems. So they're usually a non-market solution toward solving some problem that the economy, that the market system couldn't necessarily solve. Of course the most prominent example of an institution that solves an. Market problem in the non-market way is a firm, as Ronald Coase, of course very early on, taught us that. When a firm realizes that in some cases when transactions costs are high, you want to internalize things within the firm. That...
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"APAC represents 40% of global GDP. So you can see that there's huge opportunity in a very, very diverse region. The needs of Japan are different to the needs of China. India is exploding with SaaS, software, AI. Australia one of our larger markets, again, very different. And so Southeast Asia, the complexities of Asia make it a joy to work in." - Paul Harapin Fresh out of the studio, Paul Harapin, Chief Revenue Officer for Asia Pacific and Japan at Stripe, joined us in a conversation discussing Stripe's explosive growth in the region that represents 40% of global GDP. Paul dived deep into how...
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"AI is in the minds of a lot of people right now and naturally with such big technological shift, you find that there is a big skill gap. You know, there is companies demanding skills in this area, and yet naturally in the marketplace, they might have difficulty finding that skills that is required for companies. So, you know, job seekers need to be a lot more conscious in terms of how they are equipping themselves. One of the things is that LinkedIn courses are there [to help]. I always talk about the three affirmative actions that you can do. One is making sure that you are fluent in this...
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"If you're going to be running a very elite research institution, you have to have the best people. To have the best people, you have to trust them and empower them. You can't hire a world expert in some area and then tell them what to do. They know more than you do. They're smarter than you are in their area. So you've got to trust your people. One of our really foundational commitments to our people is: we trust you. We're going to work to empower you. Go do the thing that you need to do. If somebody in the labs wants to spend 5, 10, 15 years working on something they think is really...
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"China's approach is very pragmatic. People have been saying DeepSeek did it out of necessity. There's obviously a GPU constraint and hardware constraint in China, something they're working around. In many ways, the engineering genius and engineering innovation is what set DeepSeek apart. It challenged a global narrative around needing more GPUs and more money to get better AI. It was about throwing capital at the problem. It was a different approach because the capital ecosystem in China itself is very different. People talk about proof of concept - you have to prove your concept first in...
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"[Question: So what was the biggest misconception for most business leaders usually when it comes to operationalizing AI governance?] Based on my interactions and conversations, now suddenly they think they have to erect a whole set of new committees, that they have to have these new programs. You almost hear a sigh from the room. Like, oh, we have now this whole additional compliance cost because we have to do all these new things. The reason I see that as a bit of a misconception, because building on everything that was just said earlier, you already have compliance, you already have...
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"You can try to develop self-awareness and take a beginner's mind in all things. This includes being open to feedback and truly listening, even when it might be hard to receive. I think that's been something I've really tried to practice. The other area is recognizing that just like a company or country, as humans we have many stakeholders. You may wear many hats in different ways. So as we think of the totality of your life over time, what's your portfolio of passions? How do you choose—as individuals, as society, as organizations, as humans and families with our loved ones and friends—to...
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"I quote a study that looked at 84 countries in terms of internal migration and India was dead last. That's not a knock against the culture. It's just not part of the culture that young women in particular leave home at 17, go to the other side of the country and work in a factory. You don't have that. So what's the phrase: Culture eats strategy for breakfast. Apple might have a plan, but like good luck upending 5,000 years of Indian culture to make it happen." - Patrick McGee, author of "Apple in China" Fresh out of the studio, Patrick McGee, San Francisco correspondent for the...
info_outline"[Question: So what was the biggest misconception for most business leaders usually when it comes to operationalizing AI governance?] Based on my interactions and conversations, now suddenly they think they have to erect a whole set of new committees, that they have to have these new programs. You almost hear a sigh from the room. Like, oh, we have now this whole additional compliance cost because we have to do all these new things. The reason I see that as a bit of a misconception, because building on everything that was just said earlier, you already have compliance, you already have committees, you already have governance. It's an integration of that because otherwise guess what's gonna happen? We all know that this is the next thing around the corner that's gonna pop up, whatever it's gonna be called. Are you gonna have to set up a whole new committee just because of that? Then the next thing, another one." - David Hardoon
Fresh out of the studio, David Hardoon, Global Head of AI Enablement at Standard Chartered Bank, joins us in a conversation to explore how financial institutions can adopt AI responsibly at scale. He shares his unique journey from academia to government to global banking, reflecting on his fascination with human behavior that originally drew him to artificial intelligence. David explains how his time at Singapore's Monetary Authority shaped the groundbreaking FAIR principles, emphasizing how proper AI governance actually accelerates rather than inhibits innovation. He highlights real-world implementations from autonomous cash reconciliation agents to transaction monitoring systems, showcasing how banks are transforming operations while maintaining strict regulatory compliance. Addressing the biggest misconceptions about AI governance, he emphasizes the importance of integrating AI frameworks into existing structures rather than creating entirely new bureaucracies, while advocating for use-case-based approaches that build essential trust. Closing the conversation, David shares his philosophy that AI success ultimately depends on understanding human behavior and asks the fundamental question every organization should consider: "Why are we doing this?"
Episode Highlights:
[00:00] Quote of the Day by David Hardoon #QOTD - "AI governance isn't new bureaucracy."
[00:46] Introduction: David Hardoon from Standard Chartered Bank.
[02:02] How David's AI journey started with human behavior curiosity.
[07:26] Governance accelerates innovation, like traffic rules enable fast driving.
[10:31] FAIR principles in MAS Singapore born from lunches with compliance officers.
[14:23] Don't reinvent governance wheel for AI implementations.
[24:17] Banks already manage risk; apply same discipline to AI.
[28:40] AI adoption problem is trust, not technology.
[34:21] Autonomous AI agents handle cash reconciliation with bank IDs.
[36:00] AI reduces transaction monitoring false positives by 50%.
[39:54] AI requires full supply chain from infrastructure to translators.
[41:52] Organizations must reward intelligent failure in AI innovation.
[44:47] AI hallucination is a feature, not bug for innovation.
[47:35] Measure AI ROI differently for innovation versus implementation teams.
[56:27] Final wisdom: People always ask "why" about AI initiatives.
Profile: David Hardoon, Global Head of AI Enablement, Standard Chartered Bank Personal Site: https://davidroihardoon.com/ LinkedIn: https://www.linkedin.com/in/davidrh/
Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast.
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