098: The Listening Lie: "I'm a Good Listener" (3 of 6 Part Series)
Release Date: 09/04/2025
098: The Listening Lie: "I'm a Good Listener" (3 of 6 Part Series)
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
In the third part of our "Communication Lies Leaders Believe" series, Tammy tackles one of the most common myths leaders tell themselves: "I'm a good listener." She powerfully argues that listening is not just about having an open-door policy. It's about seeking to understand from the other person’s perspective. Tammy breaks down the three levels of listening—transactional, active, and transformational—and challenges leaders to move beyond simply hearing words. The true measure of a leader's listening skills isn't their intention; it’s whether their team feels seen, heard, and...
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097: Dead Right: The Cracker Barrel Blunder and the Lie Leaders Tell Themselves
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
In this episode of The Leadership Sandbox, Tammy dives into the recent Cracker Barrel rebranding debacle. This corporate misstep, a $700 million gamble aimed at attracting a younger demographic, led to a 14% stock drop and a massive customer backlash. Tammy dissects the four major lies leaders told themselves that led to this catastrophic failure. You'll discover why a brand's most valuable asset lives in the memory and emotion of its customers—and what happens when you strip that away. This isn't just a story about a failed rebrand; it's a critical leadership lesson on the dangers of...
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096: You’re Not Mean—You’re Just Managing (2 of 6 Part Series)
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
In the second installment of the "Communication Lies Leaders Believe" series, Tammy J. Bond tackles a myth that keeps countless leaders "stuck": the lie that giving direct feedback makes you mean. Tammy powerfully argues that direct feedback doesn't make you mean—it makes you a manager. This episode is a call to courage for every leader who has let their discomfort drive silence. Tammy shares how this avoidance leads to resentment and underperformance and provides a practical framework, the SBIE model (Situation, Behavior, Impact, Expectation), for delivering feedback that is both direct and...
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095: Hey Leader! They're Not Overwhelmed - They're Underperforming (1 of 6)
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Welcome to the start of our SIX PART SERIES, "Communication Lies Leaders Believe." In this episode, Tammy J. Bond tackles a common and costly workplace myth: the idea that an employee who says they're "overwhelmed" simply needs more support. Tammy reveals: when a direct report can't articulate their workload, they're not overwhelmed—they're underperforming and avoiding accountability. Tammy provides a practical, no-nonsense strategy to get to the root of the problem. She introduces the "Squeeze Technique," a method to transform excuses into ownership. It's about providing the clarity,...
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094: Stop Feeding The Beast
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Are you struggling to build the vibrant culture you want because you're still clinging to old habits? In this episode of the Leadership Sandbox, Tammy J. Bond directly challenges leaders to stop "babysitting dysfunction" and confront the "pink elephant" in the room. Tammy argues that you can't build a bold new future by dragging around yesterday's playbook. Culture doesn't change by decree; it changes by disruption. This episode is a call to action for leaders to stop over-analyzing their culture like a crime scene and start renovating it for the future. Tammy provides a clear-eyed look at how...
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093: Mind the Gap - Own the Gain: Mid-Year Reboot
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Are you constantly chasing perfection, or are you truly celebrating progress? In this insightful episode of the Leadership Sandbox podcast, Tammy J. Bond challenges leaders to shift their focus from the dreaded "gap" of what hasn't been accomplished to the powerful "gain" of what has. Tammy passionately advocates for a gain-driven mindset, urging leaders to move beyond self-sabotage by acknowledging every step forward, learning from failures, and fostering a truly positive team environment. Discover how conducting a "gain audit" can transform your perspective, enhance motivation, and...
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092: The Power of Pause
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Ever feel your thoughts getting hijacked by tension in a tough conversation? In this transformative episode of the Leadership Sandbox, Tammy J. Bond explores the profound impact of simply taking a moment to pause in communication. Discover how this seemingly simple action can unlock clarity, deepen understanding, and lead to significantly more effective conversations, even in high-stakes situations. Tammy delves into how emotional awareness allows you to apply the power of pause to avoid being reactive and move toward solutions. Learn how a well-timed pause gives you the space to regulate your...
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091: The Flip Side - When You Call Out Negative Behaviors
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Are toxic behaviors holding your organization back? In this impactful episode of the Leadership Sandbox, Tammy J. Bond reveals the crucial link between addressing workplace toxicity and cultivating a thriving, healthy culture. She highlights the astounding financial and productivity benefits of actively eliminating negativity – showing that eliminating toxic behaviors can save two to four times more than hiring a superstar! Tammy champions the power of a "call-out culture" (in the best sense!) where leaders proactively address issues, establish clear ground rules, and reclaim valuable time...
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090: The Cost of Unchecked Negative Behaviors
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Are toxic behaviors silently draining your organization's energy and budget? In this episode of the Leadership Sandbox, Tammy J. Bond passionately confronts the severe impact of toxic leadership on workplace culture and productivity. She highlights why leaders, particularly at the C-suite level, must address negative behaviors that can cost organizations billions annually in lost employee retention and plummeting team morale. Tammy dives into the startling financial implications of ignoring toxicity – from high turnover rates (54% of employees are likely to quit due to toxic leaders!) to...
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SERIES CONCLUSION - PART 3: The Hats of Leadership
Leadership Sandbox: Strategies to Uplevel Workplace Communication, Team Collaboration, and Your Corporate Culture
Welcome to the powerful conclusion of our three-part series, "Switch Hats, Not Values - Leading with Clarity and Sanity!" In this reshared episode of the Leadership Sandbox, Tammy J. Bond brings it all home by diving into the crucial concept of the various 'hats' leaders wear and why understanding them is paramount for effective communication and healthy team dynamics. Tammy reiterates and expands on the five distinct leadership hats: the foundational Values Hat, the visionary Leader Hat, the decisive Boss Hat, the often-tricky Friend Hat, and the action-oriented Just Do It Hat. She explains...
info_outlineIn the third part of our "Communication Lies Leaders Believe" series, Tammy tackles one of the most common myths leaders tell themselves: "I'm a good listener." She powerfully argues that listening is not just about having an open-door policy. It's about seeking to understand from the other person’s perspective. Tammy breaks down the three levels of listening—transactional, active, and transformational—and challenges leaders to move beyond simply hearing words. The true measure of a leader's listening skills isn't their intention; it’s whether their team feels seen, heard, and understood. This episode provides the tools to stop being a "fixer" and start being a true leader who co-creates solutions.
Key Takeaways for Leaders
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The Listening Lie: Believing you're a good listener just because no one says otherwise is a dangerous myth.
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Listening to Understand vs. Listening to Respond: Avoid the trap of "reloading your response." True listening is about gaining clarity, not just providing an answer.
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The Three Levels of Listening:
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Transactional: Hearing words and giving a one-sided, often pre-determined, response.
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Active: Asking clarifying questions but still pushing toward your own agenda.
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Transformational: Listening for meaning, emotion, and impact, then reflecting back to ensure the other person feels truly understood.
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The Problem with Being a "Fixer": Your team doesn't always want you to solve their problems; they want you to hear them and co-create a solution together.
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The True Test: You are a good listener only when your team can tell you specifically what you do that makes them feel seen, heard, and understood.
In This Episode, You'll Learn
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The difference between transactional, active, and transformational listening.
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How to stop "listening to respond" and start "listening to understand."
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Why an open-door policy doesn't automatically make you a good listener.
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A powerful reframing technique to use in conversations that will help your team feel valued and understood.
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How to challenge your own listening lie and create a two-way dialogue loop.
Ready to stop feeding the lies that are holding you back? Get on the waitlist for our next Leadership Sandbox mastermind group, starting later this month, and get the tools to lead with intention and integrity.
Join the waitlist today: leadershipsandbox.com/groups