Mining Direct Mail for Competitive Intel
Release Date: 04/02/2024
Hitting Fifty, Still Gaining Speed
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen chats with Nacha CEO Jane Larimer onsite at the recent Smarter, Faster Payments Conference- which managed to remain forward-looking while celebrating the 50th anniversary of the ACH network. ValidiFI’s Shawn Princell makes a case for the groundswell in Pay By Bank interest, and a resigned disdain for checks seems to permeate the humid Miami Beach air. Links related to this episode: Nacha: ValidiFI: Shawn Princell’s recent article on Pay By Bank adoption: Nacha’s new rules addressing credit push fraud: The Atlanta Fed’s blog on...
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Combating the Negative Net Worth Mindset
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen speaks with Money Habitudes CEO Cara Macksoud about shifting money mindsets, the downside of the Great Wealth Transfer’s “lottery wins,” and how to start a constructive conversation on financial wellness. Also- nuggets from Block and PayPal earnings calls, and robust new Fed consumer data on economic decisionmaking. Links related to this episode: Money Habitudes: Goalsetter: The Fed’s Survey on Household Economics and Decision Making: Callahan’s blog summarizing these findings: Best Innovation Group’s AI Development offerings: Register...
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Preparing for the 3 M’s of AI, and Other Big Ideas
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen shares interviews with Saisi Peter, Co-Founder of Casap, the 2024 winner of NACUSO’s Next Big Idea competition, and Anne Legg of Thrive Strategic Services outlines the steps credit unions must take to prepare for Generative AI. Also- Stripe unbundles and the NRF gets cranky (is that news?) Links related to this episode: Next Big Idea winner Casap: Thrive Strategic Services: Replay of the full CU Town Hall featuring Anne Legg discussing credit unions’ preparedness for Generative AI: Next Big Idea runner-up Debbie’s partnership with MSUFCU: ...
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Preaching the CUSO Gospel
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Just back from an action-packed NACUSO Network Conference, Glen shares interviews with NACUSO CEO Ronaldo Hardy, Peacefully Founder/CEO Jennifer Good and Sarah Martin, Founder/CEO of “New CUSO of the Year” Pulsate. Also, Bitcoin’s halving leads Coinbase to double down. Links related to this episode: NACUSO: Pulsate: Peacefully: Coinbase’s new Bitcoin commercial: Our January interview with Ronaldo Hardy, even earlier in his NACOSO role: Register for our next CU Town Hall on Wednesday May 8 at 3pm ET/Noon PT when Anne Legg will join...
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A Bluetooth for Open Banking?
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley. Links related to this episode: Financial Data Exchange: Glen’s recent blog on Open Banking for America’s Credit Unions: The CFPB’s page on Section 1033 (Personal Data Rights/Open Banking) rulemaking: The Synthetic Memories Project: The Atlanta Fed’s Take on Payments blog re: cash...
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Will Lower Broker Fees Upend the CU Mortgage Model?
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse? Links related to this episode: The New York Times’ Daily podcast on the realtor fee lawsuit: NPR’s article on the proposed settlement: CNN’s subsequent article on the settlement’s ramifications: Glen’s blog on the Capital One/Discover merger: Find us on X and BlueSky at @bigfintech, @jbfintech and...
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Mining Direct Mail for Competitive Intel
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement. Links related to this episode: Competiscan: Glen’s blog dissecting the Visa/Mastercard settlement: Glen’s blog on the Capital One/Discover merger: Story about squatters grabbing Capital One/Discover domains: Submission form to join Competiscan’s Consumer/Small Business Panels: ...
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Scouting the Next Franchise AI Quarterback
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act. Links related to this episode: Shastic: BIG’s Innovation Club: Glen’s blog previewing the EU’s AI Act: CU Today’s CCCA coverage the morning of the government shutdown deadline: ...and its brief follow-up afterward: Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key...
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Consumers and Members- Unified Needs, Diverse Motivators
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act. Links related to this episode: Registration for Filene’s Thursday April 4 webinar: Filene’s Member Voice initiative: Glia’s Unified Interaction Management model: The MIT Technology Review’s take on the EU’s new AI Act: Our...
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Navigating a “Vibe-cession,” Advocating at Scale
The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics
Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions. Links related to this episode: The 170-page Small Credit Union Blueprint for Success: Americas Credit Unions monthly Economic Updates: Our interview with board member Caroline Willard on the CUNA/NAFCU merger: Skyline Financial Federal CU: ...
info_outlineGlen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement.
Links related to this episode:
Competiscan: https://www.competiscan.com/
Glen’s blog dissecting the Visa/Mastercard settlement: https://www.big-fintech.com/Media?p=exploring-the-issuer-aspect-of-the-visamastercard-settlement
Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle
Story about squatters grabbing Capital One/Discover domains: https://domainnamewire.com/2024/03/29/capital-one-sues-to-get-discover-merger-domain-names/
Submission form to join Competiscan’s Consumer/Small Business Panels: https://www.sbkcenter.com/consumer.html
Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/
Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
You can also follow us on LinkedIn:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/