360º brand goes beyond your external image and reputation. It looks at the internal impact of the brand, too. From greeting to goodbye, your customer’s journey is determined by infusion of your brand throughout every interaction.
#13 - Style Guide
Brand Badasses
This is not just to ensure white space all the way around your logo! It is to ensure your brand is consistent through every communication. It's a litmus test of sorts…It's something you can have at your back as reference as you build materials to promote your business—from email or letter to your google my business page. This is especially important if you have team members all sending out information on your business's behalf.
info_outline
#12 – Our First Brand Badass
Brand Badasses
Ryan is a Business Solutions Manager and Team Lead for Ledgent Technology. He provides support to local Phoenix businesses and jobseekers, working to fulfill their employment needs and connect them with the best talent available. Half business support and half recruiter, he is constantly on the lookout for candidates that are both skilled and a cultural fit, empowering them to reach the next step in their career.
info_outline
#11 – Imagery & Photography
Brand Badasses
Your image depends on cohesion…not only in your messaging but also in the way your brand is depicted in all of your communications and promotions. From Instagram to In-Person Appearances, your imagery says a lot about the work you do and who you do it for. It positions you, so it is important!
info_outline
#10 – 360º Brand Engagement
Brand Badasses
360º brand goes beyond your external image and reputation. It looks at the internal impact of the brand, too. From greeting to goodbye, your customer's journey is determined by infusion of your brand throughout every interaction.
info_outline
#9 – Design Identity: Choices: Colors & Fonts
Brand Badasses
Usage of color and fonts can communicate your brand without words. Be thoughtful and intentional with their use rather than just "picking your favorites."
info_outline
#8 – Logo Logic
Brand Badasses
Your freakin' logo is probably the most visible and recognizable symbol of your brand, so we spent some serious time dreaming up the design for ours. Whether you are thinking about a DIY logo or you plan to direct a professional to design one with you (or for you), this episode offers things to consider as you embark on this important project.
info_outline
#7 – Paint the Picture. Then Tell the Story.
Brand Badasses
Even your words should paint a picture in your dream customer's mind's eye.
#6 – When is it Time for a Brand Refresh?
Brand Badasses
Brand can be like last year's outfit. Try it on and see if it fits. Some styles are timeless while others are trendy. When looking at your brand inside and out—from its design identity to its message—has it evolved with you? Here's a look at the elements and how they may stand the test of time to sustain your brand and business over the long-term.
info_outline
#5 – Are You a Machine?
Brand Badasses
When you first embark on building your business, you don't stop until you drop. Driven by passion, you resemble the energizer bunny…going and going and going. Is burnout knocking on your door? Do you know when to say when? How can you recharge and rediscover that spark to keep the fire burning?
info_outline
#4 – Small Business Brand Success
Brand Badasses
"If your internal treatment of your ideal customer…is just as consistent and strong as the brand you developed in the beginning…and your heart and your head are still in it, creating the habits to carry that through, those are the businesses that succeed."
"A well-designed brand that is centered upon the…leadership's passion tends to be more genuine and authentic and tends to attract the customers and the team you want to build around you."
External Impact Formula:
How every exposure to your brand impacts your external reputation.
Employee Confidence Yields High Performance and Customer Satisfaction.
60% of consumers make a purchasing decision before they have any contact with your company.
Internal Impact Formula:
How your team’s understanding and pride impacts every interaction with every person who comes in contact with your brand.
Communicating the Purpose and Projecting the Mission Builds Employee Confidence
38% of employees are currently driven to make a positive impact on clients and customers.
Resources Discussed in this Episode:
INFOGRAPHIC of the 360º Brand
[contact-form-7]
360º Brand Engagement
