Grow With Confidence, Part 2: The Art of Enrollment
Release Date: 08/28/2025
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The Bulletproof Dental Podcast Episode 414 HOSTS: and DESCRIPTION In this conversation, Peter Boulden and Craig discuss the importance of creating a strategic and autonomous team within an organization. They explore various leadership strategies, the significance of believing in team members, and the role of technology in problem-solving. The discussion emphasizes the need for resourcefulness, effective meeting structures, and the transformation of guilt into gratitude as leaders step back from day-to-day operations. Ultimately, they highlight the importance of scaling operations to better...
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The Future of Dental Training: Digital SOPs
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The Bulletproof Dental Podcast Episode 411 HOSTS: DESCRIPTION In this episode of the Bulletproof Dental Practice Podcast, Dr. Peter Boulden explores the parallels between the Entrepreneurial Operating System (EOS) and the Bulletproof Pathway, emphasizing the importance of structure, vision, data, and processes in dental practices. He discusses how dentists often operate in chaos and the need for clarity and systems to achieve fulfillment and success. The conversation highlights the significance of leadership, addressing issues, and creating a culture of accountability within dental teams....
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Packard's Law
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Grow With Confidence, Part 2: The Art of Enrollment
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The Bulletproof Dental Podcast Episode 406 HOSTS: and Guest: DESCRIPTION In this conversation, Dr. Brian Harris joins us to discuss the art of enrollment in dentistry, emphasizing the importance of pre-appointment preparation, patient engagement, and effective communication. They explore the role of introverts in patient interactions, share personal stories of learning from mistakes, and highlight the significance of follow-up and transparency in building trust with patients. The discussion also covers strategies for handling financial conversations, the value of offering discounts, and the...
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Grow With Confidence, Part 1: Before The Door Opens
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The Bulletproof Dental Podcast Episode 405 HOSTS: and GUEST: DESCRIPTION In this engaging conversation, Dr. Brian Harris shares his journey from burnout to rediscovering his passion for dentistry. He emphasizes the importance of patient enrollment and how virtual consultations can enhance the patient experience. The discussion covers the psychology behind patient interactions, the role of technology in modern dentistry, and the significance of building trust and transparency with patients. Dr. Harris also highlights the need for dentists to focus on providing value and creating lasting...
info_outlineThe Bulletproof Dental Podcast Episode 406
HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
Guest: Dr. Brian Harris
DESCRIPTION
In this conversation, Dr. Brian Harris joins us to discuss the art of enrollment in dentistry, emphasizing the importance of pre-appointment preparation, patient engagement, and effective communication. They explore the role of introverts in patient interactions, share personal stories of learning from mistakes, and highlight the significance of follow-up and transparency in building trust with patients. The discussion also covers strategies for handling financial conversations, the value of offering discounts, and the innovative approach of the Smile Test Drive to enhance patient experience.
TAKEAWAYS
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Pre-appointment preparation is crucial for in-office success.
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Creating a connection with patients is more important than perfecting a script.
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Introverts can excel in patient engagement by focusing on genuine communication.
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Learning from mistakes is essential for growth in practice.
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Follow-up communication can help re-engage patients who didn't enroll.
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Discounts should be framed as value-added offers, not devaluations of service.
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Transparency in treatment options builds trust with patients.
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The Smile Test Drive is an effective tool for patient engagement.
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Clarity in treatment plans helps patients make informed decisions.
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Gamifying patient engagement can create healthy competition among staff.
CHAPTERS
00:00 The Art of Enrollment
08:18 Understanding Patient Psychology
11:56 Learning from Mistakes
18:32 Following Up Effectively
34:28 Navigating Patient Concerns
35:12 The Smile Test Drive: Visualizing Dental Transformations
37:16 Value in Accessibility: Brian's Approach to Consultations
38:30 The Art of Mock-Ups: Enhancing Patient Experience
40:07 Communicating Aesthetics: The Importance of Mock-Ups
43:43 Navigating Treatment Plans: Balancing Patient Expectations and Budget
46:27 Discussing Costs: Transparency in Treatment Pricing
49:14 Creative Discounts: Negotiating Value Without Devaluing Services
54:26 Building Value: The Psychology of Discounts and Patient Engagement