Exploring Agentforce Vibes Through Real-World Admin Use Cases
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should for the full episode, but here are a few takeaways from our conversation with Daryl Moon. Fishing and the art of AI maintenance Daryl came into tech as a generalist who did a bit of everything: hardware, software, networking, whatever needed doing. One fateful day, however, he took on a contract to import some spreadsheets into a CRM and ended up as the de facto Salesforce Admin...
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How Can Admins Influence the Salesforce Product Roadmap?
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research and Insights team. Join us as we chat about the newest updates to IdeaExchange, including RoadmapExchange and Idea Insights, and why now is the perfect time to get involved. You should for the full episode, but here are a few takeaways from our conversation with Rebecca Sherrill and Shelly Erceg. How feedback shapes the product roadmap If you’ve ever wondered what happens after you submit an Idea to the IdeaExchange, this episode is for you. The Product...
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2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we look at what’s next for admins and Agentforce in 2026 and revisit our predictions from last year. You should for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Joshua Birk, and Kate Lessard. Revisiting our predictions for 2025 Happy New Year! Last January, I asked the Admin Evangelist team to make predictions for 2025. So let’s check in on those and see how we did. Josh Birk promised that admins...
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The Gift of the Admin
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the Admin Once, in a company not unlike yours, There was an Admin named Riley— The kind of Admin who could fix a broken report Before the requestor even finished explaining it. Now, every season brought its own challenges. Deadlines, new features, odd little mysteries That crept into the org like snowflakes— Unique, intricate, and occasionally inconvenient. But this season felt different. People were tired. Teams were stretched. And the org itself seemed to sigh Under the weight of so many...
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How Agentforce Vibes Speeds Up Admin Workflows
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agentforce Vibes can help admins debug code, create documentation, and so much more. You should for the full episode, but here are a few takeaways from our conversation with Joshua Birk. What is vibe coding? Josh has been getting a vibe lately, and it’s not just him. More and more programmers have been adapting their workflows to incorporate AI and give themselves a helping hand. Vibe coding is here to stay, and it’s coming to Salesforce with the...
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What Skills Transfer Well Into a Salesforce Admin Career?
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he got into the ecosystem and what skills transfer well into a Salesforce Admin career. You should for the full episode, but here are a few takeaways from our conversation with David Simpson. Transitioning into a Salesforce Admin career You might recognize David from his Dreamforce presentation about resolving Flow errors, or our episode about it on the podcast. However, one thing that came up was his career pivot from finance to being a Salesforce...
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How Admins Build Confidence with Agentforce
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about how the Admin Adoption Framework can help you build confidence with Agentforce and her new video series, “Kate Clicks Through It”. You should for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Tackling AI adoption overwhelm Admins are feeling the pressure to “get AI-ready,” but the pace (and the jargon) can be intimidating. The key is starting with small, actionable steps that build momentum and confidence. Remember,...
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How Admins Can Embrace the AI Shift
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Prag Ravichandran Kamalaveni, Founder & CEO of Skilled Cohort and the Founder & Co-Chair of Salesforce Saturday Cohort Canada. Join us as we chat about his Dreamforce presentation on AI readiness and how to be a better storyteller. You should for the full episode, but here are a few takeaways from our conversation with Prag Ravichandran Kamalaveni. Why AI is moving technology from clicks to chats I caught up with Prag fresh off his Dreamforce presentation about AI readiness. The idea for his talk came from thinking about what people...
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Why Agentforce Is a Game Changer for Small Business
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Daniel Peter, Chief Technology Officer at Petaluma Creamery. Join us as we chat about how he manages cheese wheels with custom objects and how Salesforce and AI can level the playing field for SMBs. You should for the full episode, but here are a few takeaways from our conversation with Daniel Peter. Modernizing business processes at a historic creamery Daniel gave out some of the best swag at Dreamforce—free cheese samples. As a Salesforce MVP Hall of Fame member, he’s held a wide range of roles on the platform, but none have been quite...
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Salesforce Security Made Simple with Invisibles, Configurables, Enhanceables
Salesforce Admins Podcast
Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about a simple framework for thinking about security in Salesforce and what you can do to protect your org. You should for the full episode, but here are a few takeaways from our conversation with Laura Pelkey and Kylie McKlveen. The evolving security landscape in the age of AI With Agentforce and the rise of AI, protecting your data is more important than ever before. Remember, the...
info_outlineToday on the Salesforce Admins Podcast, a holiday fable.
The Gift of the Admin
Once, in a company not unlike yours,
There was an Admin named Riley—
The kind of Admin who could fix a broken report
Before the requestor even finished explaining it.
Now, every season brought its own challenges.
Deadlines, new features, odd little mysteries
That crept into the org like snowflakes—
Unique, intricate, and occasionally inconvenient.
But this season felt different.
People were tired.
Teams were stretched.
And the org itself seemed to sigh
Under the weight of so many expectations.
So Riley decided to give a gift.
Not a wrapped one,
Not a shiny one,
But a gift only an Admin could give:
Clarity.
Riley began quietly, almost invisibly—
Cleaning up old fields no one used,
Fixing automation that everyone complained about
But no one had time to understand.
Organizing objects like a librarian
Restoring order to a well-loved shelf.
They documented things no one remembered building.
They created a dashboard that told the truth
In a way executives could finally understand.
They met with a team that felt unheard
And turned their ideas into something real.
Little by little, the org brightened.
People moved with more confidence.
Decisions came easier.
Work flowed instead of stumbled.
And one morning, someone said,
“I don’t know what changed,
But everything just feels clearer.”
Riley just smiled.
The best Admin work often goes unseen—
But never unfelt.
Because the gift of the Admin
Isn’t the features they build
Or the bugs they squash
Or the fires they quietly put out.
The gift of the Admin
Is alignment.
The gift of the Admin
Is understanding.
The gift of the Admin
Is a better tomorrow,
Built one thoughtful choice at a time.
And that’s a gift
Every org needs—
No matter the season.
Make sure subscribe to the Salesforce Admins Podcast to hear a new episode every week. Happy holidays!
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Full show transcript
Happy holidays, Salesforce Admins. Rather than a traditional episode, I’ve decided to give you a modern fable. It’s called “The Gift of the Admin.”
Once, in a company not unlike yours,
There was an Admin named Riley—
The kind of Admin who could fix a broken report
Before the requestor even finished explaining it.
Now, every season brought its own challenges.
Deadlines, new features, odd little mysteries
That crept into the org like snowflakes—
Unique, intricate, and occasionally inconvenient.
But this season felt different.
People were tired.
Teams were stretched.
And the org itself seemed to sigh
Under the weight of so many expectations.
So Riley decided to give a gift.
Not a wrapped one,
Not a shiny one,
But a gift only an Admin could give:
Clarity.
Riley began quietly, almost invisibly—
Cleaning up old fields no one used,
Fixing automation that everyone complained about
But no one had time to understand.
Organizing objects like a librarian
Restoring order to a well-loved shelf.
They documented things no one remembered building.
They created a dashboard that told the truth
In a way executives could finally understand.
They met with a team that felt unheard
And turned their ideas into something real.
Little by little, the org brightened.
People moved with more confidence.
Decisions came easier.
Work flowed instead of stumbled.
And one morning, someone said,
“I don’t know what changed,
But everything just feels clearer.”
Riley just smiled.
The best Admin work often goes unseen—
But never unfelt.
Because the gift of the Admin
Isn’t the features they build
Or the bugs they squash
Or the fires they quietly put out.
The gift of the Admin
Is alignment.
The gift of the Admin
Is understanding.
The gift of the Admin
Is a better tomorrow,
Built one thoughtful choice at a time.
And that’s a gift
Every org needs—
No matter the season.
Happy holidays, Salesforce Admins.