Applying Hospitality Practices to Leadership in Health Care
Anatomy of an Everyday Leader
Two Northwestern Medicine leaders, Lisett Bringas and Joanna Casillas, share how their backgrounds in the hospitality industry have molded how they approach their roles in health care today. Lisett is the manager of Support Services, overseeing Environmental Services at Northwestern Medicine Huntley Hospital, and Joanna is the residency program manager in the Obstetrics and Gynecology Department at Northwestern Memorial Hospital. In this episode, they share how they apply hospitality practices to health care to effectively lead their teams.
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Leading With Approachability: Daniel O'Donnell
Anatomy of an Everyday Leader
Daniel O’Donnell, PA-C, is a Northwestern Medicine physician assistant with nearly 20 years of orthopaedic experience. He's one of the first advanced practice providers (APPs) at Northwestern Medicine to manage a team of APPs. In this episode, he talks about his model of everyday leadership and how he grew from a hesitant new leader to managing dozens of APPs across multiple specialties.
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Building Systems With Soul: R. Kannan Mutharasan, MD
Anatomy of an Everyday Leader
R. Kannan Mutharasan, MD, cardiologist and medical director of Northwestern Medicine Bluhm Cardiovascular Institute at Palos Hospital, shares his leadership journey in integrating cardiovascular care across Chicago’s south suburbs. He emphasizes that leadership is a mindset rooted in relationships, curiosity and service — not titles. Drawing from a range of experiences in medicine, engineering and history, he introduces frameworks like VOICE (Vision, Opportunity, Innovation, Communication, Execution) and advocates for “systems with soul” that prioritize people. His stories...
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Learning is Leading: Ali Stewart
Anatomy of an Everyday Leader
On this episode of Anatomy of an Everyday Leader, the spotlight is on Alexandra "Ali" Stewart, MSN, MBA, RNC-OB, C-EFM, CBC. Ali manages a complex and dynamic float pool nursing team at Northwestern Memorial Hospital. Her approach to leadership is grounded in curiosity and driven by connection. Ali shares how she gained the respect of a team working across dozens of units and how she creates a culture where everyone feels empowered to grow.
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What Does It Mean to Lead?
Anatomy of an Everyday Leader
Gaurava Agarwal, MD, chief wellness executive at Northwestern Medicine, and Logan Pause, program director of Executive Development at Northwestern Medicine set the scene for the Anatomy of an Everyday Leader podcast, discussing their personal journeys, values-based leadership and the workplace determinants of well-being.
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Welcome to Anatomy of an Everyday Leader
Anatomy of an Everyday Leader
Everyone can lead on a healthcare team. , vice president and chief wellness executive at Northwestern Memorial HealthCare, and Logan Pause, program director of Executive Development, uncover the leaders among us on teams of all types at Northwestern Medicine. They examine work determinants of well-being as ways for team members to add value and feel valued. Dr. Agarwal and Logan interview people from around Northwestern Medicine who are finding fulfillment in their work and empowering others to do the same, ultimately leading their teams to better.
info_outlineGaurava Agarwal, MD, chief wellness executive at Northwestern Medicine, and Logan Pause, program director of Executive Development at Northwestern Medicine set the scene for the Anatomy of an Everyday Leader podcast, discussing their personal journeys, values-based leadership and the workplace determinants of well-being.