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CarlGould-#70secondCEO- Fixing Complaints

Carl Gould #70secondCEO

Release Date: 04/19/2021

CarlGould-#70secondCEO- Where are you right Now? Part 2 show art CarlGould-#70secondCEO- Where are you right Now? Part 2

Carl Gould #70secondCEO

What radical shift do you need to make to break through? Carl Gould your #70SecondCEO host shares in this episode.

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CarlGould-#70secondCEO- Where are you right Now? Part 1 show art CarlGould-#70secondCEO- Where are you right Now? Part 1

Carl Gould #70secondCEO

Today’s adversity can be tomorrow’s crowning achievement, IF you follow this advice, check out this episode of #70secondCEO.

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CarlGould-#70secondCEO-Foretelling the post COVID Business Future show art CarlGould-#70secondCEO-Foretelling the post COVID Business Future

Carl Gould #70secondCEO

Want to thrive the next 2 years? Recalibrate now. Carl says we are already post-COVID. Listen to this!

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CarlGould-#70secondCEO- Same for later show art CarlGould-#70secondCEO- Same for later

Carl Gould #70secondCEO

Offering a little extra will get the deal done. Check out these examples in this episode of #70secondCEO.

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CarlGould-#70SecondCEO -Supply Chains -Part 2 show art CarlGould-#70SecondCEO -Supply Chains -Part 2

Carl Gould #70secondCEO

What can you offer more of for the same price? Carl explains why in this episode of #70secondCEO.

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Carl Gould #70secondCEO

Don’t get hijacked or ‘put on hiatus’ by the virus. Revive client relations with these offers...

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CarlGould-#70secondCEO- Same for less show art CarlGould-#70secondCEO- Same for less

Carl Gould #70secondCEO

Try serving, not selling and you’ll probably make a sale anyway! Find out why in this episode with Carl Gould.

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CarlGould-#70secondCEO-Offer your Clients Something Good show art CarlGould-#70secondCEO-Offer your Clients Something Good

Carl Gould #70secondCEO

Entrepreneurs anticipate problems with ready-to-be-deployed solutions. Are you ready? Listen to this episode of #70secondCEO with Carl Gould.

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CarlGould-#70secondCEO-Selling is Alignment-Part 2 show art CarlGould-#70secondCEO-Selling is Alignment-Part 2

Carl Gould #70secondCEO

Rapport is more than a relationship building technique. Discover how it can transform your sales.

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CarlGould-#70secondCEO-Selling is Alignment -Part 1 show art CarlGould-#70secondCEO-Selling is Alignment -Part 1

Carl Gould #70secondCEO

Selling is like dating: You need rapport for it to become a relationship. Hear Carl's dating advice : )

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Leverage industry complaints with guarantees that fix them like Carl did, listen and learn more...

Read full transcript:

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.

Start time, finish time, no contractor driven change orders, senior project manager and our guarantee was, you would have the same shrub and plant material one year later. I guarantee the plants I said “you will have the same number of plant materials”, so the plant called for 500 shrubs, I would just plant 10% more, I had a loss rate of 3 to 5%, I go back the next year, you counted them all, you thought you're getting a freebie because you thought you saw a few dead ones. I’d say “ yeah, you know what, Frank you’d better go out there and count them, make sure we got enough”, and then you would count like 500 and 10 and a call for 500 and I would say “so Frank, how many did you come up with?” they say “no, um I think you're okay”, no I think I got 500 and 10, Frank don’t I ? and so we would have a laugh about it and then I would say “yeah I over planted you, I added one on every row da-da-da”, so my guys, the old ones throw and get the truck and we go, see you later, we meet our threshold. And so if you can solve one of them, that’s your bronze up-sell, so what I want you to do going forward is on every single project, give them the standard scope of work proposal and then for every industry complaint you can fix, you're gonna offer an option with those in it.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.