Diversifying Revenue Without Diluting Mission: Inside Rollins College's Innovation Triangle
Release Date: 09/01/2026
Changing Higher Ed
At UC Santa Barbara, Kavitta Ghai recalls, students waited two days, on average, to get a question answered. For a student whose scholarship was just pulled or whose tuition is due tomorrow, that is too long, and at community colleges, she notes, most classrooms have no teaching assistant at all. She argues AI can now offer the round-the-clock support students have never had, if it is built and governed the right way. In this episode of the , speaks with , CEO and Co-Founder of Nectir. The conversation covers why faculty-led adoption works, how to guardrail AI at the course level, and how to...
info_outlineChanging Higher Ed
Most AI risk at a university does not start with a hacker. It starts with a student, a faculty member, or a researcher copying something out of the learning management system and pasting it into a personal AI account, where every safeguard written into the institution's enterprise licenses no longer applies. In this episode of the , speaks with , Vice President of SLED (State, Local Government, and Education) at Island. The conversation covers the three AI issues facing presidents: academic integrity, compliance around sensitive data, and responsible AI use aligned with institutional...
info_outlineChanging Higher Ed
Texas A&M holds a green light rating for its speech policies and still fell from 47th to 192nd in this year's College Free Speech Rankings. Harvard climbed from 245th to 71st without changing a single policy, a sign that how leadership responds to speech controversies matters more than what is written in the handbook. In this episode of the , speaks with , Chief Research Advisor at FIRE, the Foundation for Individual Rights and Expression. The conversation covers the seventh annual College Free Speech Rankings and why institutions with strong written policies can still see their free...
info_outlineChanging Higher Ed
Student loan default and repayment rates have continued to be calculated through years of dormant collections, and some institutions could soon face single-year default rates high enough to threaten their Title IV eligibility. That risk is arriving alongside final OB3 rules, sweeping accreditation proposals from the AIM negotiated rulemaking, and midterm elections that will reshape every committee governing higher education. In this Washington Update episode of the , speaks with Tom Netting, President of TEN Government Strategies. The conversation covers the federal regulatory and political...
info_outlineChanging Higher Ed
Most institutions measure access at admission and affordability, then ration the experiences that actually change student outcomes to whoever finds them. The experiential learning that employers say they want gets delivered to honors cohorts and groups of thirty while everyone else gets the catalog. In this episode of the , speaks with , Dean of the Gies College of Business at the University of Illinois. The conversation covers how Gies scaled experiential learning from a selective offering into a curricular requirement across every program, and what it cost on the staffing, funding, and...
info_outlineChanging Higher Ed
Workforce readiness is usually framed as a funding and program-design problem. In some states and at some institutions, the funding and the employer willingness already exist, and what is missing is a structure on the institution's side that can take the offer and act on it. In this episode of the , speaks with , president of , a central Ohio technology firm building custom software for nonprofits, local governments, and growing organizations. The conversation covers where the public-private partnership between employers and institutions breaks down, and what leaders can change on their own...
info_outlineChanging Higher Ed
Private colleges under enrollment pressure get told to diversify revenue. The venture that follows usually either fails to earn or drags the institution away from the academic identity families were paying for. In this episode of the , speaks with . The conversation covers how a tuition-dependent private structures a diversified budget model without compromising the curriculum that gives its degree value. Barnett walks through the Innovation Triangle, a three-part portfolio Rollins spent more than a decade and $200 million building. The parts run on deliberately different economics: a...
info_outlineChanging Higher Ed
Institutions recruiting adult learners are inserting them into schedules, deadline policies, and course structures designed for 19-year-olds, then treating the resulting attrition as a student problem. The barriers doing the damage are recent design decisions, not fixed features of higher education, and several of them cost almost nothing to remove. In this episode of the , Dr. Drumm McNaughton speaks with , executive director of distance education at the University of Florida's College of Journalism and Communications. The conversation covers when adult learners stop being an enrollment...
info_outlineChanging Higher Ed
Most institutions in a crisis don't believe they're in one. The word calls up a scandal with a camera crew outside, and nothing on this week's agenda looks like that, so the answer is often no. In this episode of the , speaks with , founder and CEO of Red Banyan, a strategic communications firm built around high-stakes rapid response. The conversation covers why , and what that definition changes for colleges and universities. Nierman explains why the old instinct to stay quiet and avoid giving oxygen to a fire now cedes the battleground to whoever is willing to characterize your institution,...
info_outlineChanging Higher Ed
Applications keep climbing while the class comes up short. The gap sits in the phase most institutions treat as the finish line: what happens after the acceptance letter goes out. In this episode of the , speaks with , Vice President of Spark451, which he co-founded. is a Jenzabar company. The conversation covers why enrollment falls short when admissions and marketing are both performing. Drawing on twenty-five years in university marketing, branding, and enrollment marketing, McGetrick explains what Spark451's focus groups revealed about when families actually begin their due diligence,...
info_outlinePrivate colleges under enrollment pressure get told to diversify revenue. The venture that follows usually either fails to earn or drags the institution away from the academic identity families were paying for.
In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Dr. Brooke Barnett, President of Rollins College. The conversation covers how a tuition-dependent private structures a diversified budget model without compromising the curriculum that gives its degree value.
Barnett walks through the Innovation Triangle, a three-part portfolio Rollins spent more than a decade and $200 million building. The parts run on deliberately different economics: a boutique inn whose net proceeds fund student scholarships, an art museum relocating into the Winter Park community that charges no admission and is designed to draw no institutional funds, and the Rick Goings Institute, a cross-sector executive education venture built around AI readiness informed by the liberal arts.
She separates declining willingness to pay among full-pay families from rising ability-to-pay pressure driven by demographic shift, and explains why the instruments that address them are not interchangeable. She also details how Rollins applies its own pedagogical method to institutional AI decisions, refusing technophilia and technophobia as the same kind of failure.
This conversation is especially relevant for presidents, boards, provosts, and enrollment executives evaluating whether to launch non-tuition revenue ventures and how to structure them so they reinforce rather than dilute institutional identity.
Topics Covered
- Separating willingness to pay from ability to pay, and why each requires a different instrument
- The Innovation Triangle and why only two of its three assets are expected to generate revenue
- How the Alfond Inn functions as a hotel, a rotating contemporary art collection, and a scholarship engine at once
- Positioning executive education as an extension of the curriculum rather than an unrelated business line
- Why 80 years of adult learning and graduate business capacity cannot be replicated inside a single budget cycle
- The Gateway and the pragmatic liberal arts tradition traced to John Dewey's 1931 conference at Rollins
- Applying liberal arts inquiry to institutional AI decisions, and protecting the cognitive struggle that produces learning
Real-World Examples Discussed
- The Alfond Inn, a boutique hotel and living art museum with quarterly collection rotations, which had directed $10.8 million to the Alfond Scholars program as of early 2026
- The Rollins Museum of Art, relocating off campus with donor and tourist tax support, free to the public and explicitly not a revenue generator
- The Rick Goings Institute, launching cross-sector executive programming this fall on a $10 million seed commitment
- Accelerated master's pathways including the Rollins MBA, serving a market seeking two degrees in a compressed timeline
- Incoming undergraduates serving with roughly 40 central Florida organizations before attending their first class
- A College of Liberal Arts AI certificate and a graduate business faculty summer spent rebuilding curriculum around AI
Three Key Takeaways for Higher Education Leadership
- Concentrate capacity, attention, and financial resources on the students being served and the colleagues serving them.
- Identify the institutional assets that are genuinely distinctive, then protect and cultivate them rather than diluting them in pursuit of enrollment.
- Make the financial math work to support the aspirations. Doing more with less does not work; doing less with less requires the discipline to choose.
Read the transcript: https://changinghighered.com/tuition-dependent-college-non-tuition-revenue-academic-mission/
#HigherEducation #HigherEdLeadership #ChangingHigherEdPodcast