786: Discover the Evolution of Virgin Hotels Las Vegas with President Cliff Atkinson
Checking In with Anthony & Glenn
Release Date: 07/24/2024
Checking In with Anthony & Glenn
In a recent study hospitality was shown to have the highest rates of addiction across any industry. Cesar Wurm is back to share his struggle with addiction and how he has overcome them. He is aiming to help other people struggling with his book "The Powers of Addiction: Finding Freedom in Recovery"
info_outline 804: Leveling Up Guest ExperienceChecking In with Anthony & Glenn
How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.
info_outline 803: Creating a Foundation For Increadible Guest ExperienceChecking In with Anthony & Glenn
One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.
info_outline 802: Navigating Rate Cuts, Recession Fears, and Flexibility in the Hotel IndustryChecking In with Anthony & Glenn
Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here’s a taste of what we discussed: Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities? As we approach 2025, why are rising salaries, taxes, and expenses concerning hotel owners? The big question: What happens if transient demand softens, while group business thrives? 🏨 💡 Plus, we share thoughts on the future of flexible working models in hotels and...
info_outline 799: Designing Immersive ExperiencesChecking In with Anthony & Glenn
Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importance of immersive experiences, and the challenges and opportunities in the evolving hospitality landscape. Main Points: The role of design in creating memorable hospitality experiences Insights into...
info_outline 798: An Update on the Gaylord Pacific Resort & Convention CenterChecking In with Anthony & Glenn
Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.
info_outline 797: Vegan Cuisine in Hospitality: Boosting Profitability and SustainabilityChecking In with Anthony & Glenn
Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin, CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options. Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests. Key Points: The rise of vegan cuisine as a profitable and sustainable trend in hospitality. How Resorts World in Las Vegas set a precedent with its plant-based restaurant, Crossroads Kitchen. The...
info_outline 796: Navigating the RFP Season: Insights with IHG VP Cesar WurmChecking In with Anthony & Glenn
It’s RFP (Request for Proposal) season! Cesar Wurm, VP of Commercial and Premium Brands at IHG joins us to explore crucial topics you need to know to maximize success with group business. Main Points: Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry. Market Projections: Cesar discusses the anticipated 2-3% growth in the coming year and the factors influencing these projections. Customer Sentiment: How the general sentiment in the hospitality industry is surprisingly positive despite economic uncertainties. Impact of Work-from-Home: The role...
info_outline 795: Developing High Performing TeamsChecking In with Anthony & Glenn
Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?
info_outline 794: LivAway Suites Debuts! We Tour It!Checking In with Anthony & Glenn
Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design. Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features defining LivAway Suites. Main Points: • Introduction to LivAway Suites, an upscale...
info_outlineJoin your host Glenn as he takes you on an exciting tour of the Virgin Hotel Las Vegas with special guest Cliff Atkinson, the President of Virgin Hotel Las Vegas.
In this episode, you will explore the remarkable changes and improvements made to the property. Walk along with Glenn and Cliff to learn about:
• The integration of various elements to create a cohesive and vibrant resort experience.
• The reimagined center bar, which serves as the property's energy hub.
• The unique offerings at Nobu, one o
f the best restaurants in Las Vegas.
• The strategic shift in managing the casino for a better guest experience.
• The introduction of the modern burlesque show "Lady Like" at 24 Oxford.
• The development of a beach club environment with Kassi Beach House and the new Kassi Beach resort pool.
• The reworked collaboration with Hilton and Virgin to enhance the property's success.
• The future plans for a sports book that integrates food and beverage for a unique experience. Cliff shares his insights on transforming the property into a unified and integrated, guest-centric destination while maintaining the spirit of Las Vegas. Tune in to hear about the exciting future of Virgin Hotel Las Vegas and the lessons learned from their journey.