817: Revolutionizing Hospitality: From Jails to Times Square with HEI Hotels
Checking In with Anthony & Glenn
Release Date: 12/18/2024
Mastering Hospitality in Uncertain Times | Glenn Haussman & Cesar Wurm @ CLIC
Checking In with Anthony & Glenn
Today I chat with from at the ! From navigating economic uncertainty to seizing growth opportunities, this conversation is packed with insights for hotel pros. 🔹 What You’ll Learn: How IHG is adapting to government travel shifts 🔄 Why group & events business is a major bright spot ✨ Pricing pressure vs. guest experience – striking the right balance 💰 How emotional connections can justify premium rates ❤️ The future of leisure and business travel trends 🚀 Tune in for expert takes on the state of hospitality in 2025! 📩 Subscribe & Stay...
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838: Luxury River Cruising in Vietnam: The Heritage Line Experience
Checking In with Anthony & Glenn
Get ready for an eye-opening journey into the world of luxury river cruising in Vietnam, Laos, and Myanmar with John Nguyen, CEO of Heritage Line! 🌊✨ What you’ll discover in this episode: 🔹 The Origin Story – How John’s childhood on the Pearl River inspired a world-class cruise line 🔹 Beyond the Big Ships – Why river cruises offer a more intimate, immersive travel experience 🔹 Hidden Gems of the Mekong – Villages so remote that some locals have never seen electricity before 🔹 Luxury Meets Culture – Private dining, curated excursions, and encounters with monks,...
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837: Inside the Stunning Le Meridien Fort Worth – A Must-See Adaptive Reuse Hotel Tour!
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Step inside Le Meridien Fort Worth with Glenn Haussman and General Manager Chase Chasteen for an exclusive tour of this beautifully transformed historic building. From a 1928 auto garage to a modern luxury hotel, this property is packed with unique design, thoughtful touches, and a rich history you won’t want to miss. 🔥 What You’ll Discover: Historic Transformation – Learn how a 1928 parking garage became a stunning hotel while preserving its roots. Hidden Design Details – From custom Hermes artwork to Texas-inspired decor, every corner tells a story. Rooftop Lounge & Secret...
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836: 💰 Chaos, Cash & The Hospitality Rollercoaster – Michael Schindler Returns! 🎢
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The hospitality investment world is a whirlwind, and no one knows it better than of Four Corners Advisors. In his 11th (!) appearance, we tackle the biggest mysteries in the industry today. Is money really coming off the sidelines? Are interest rates going anywhere? And what’s up with tariffs shaking up the market? 🤯 In This Episode: 🔥 Executive orders, lawsuits, and the chaos factor in hospitality 💵 Why everyone keeps saying there’s money on the sidelines—do we believe them? 🏨 The fate of PIPs, debt maturities, and refinancing struggles 📉 Are hoteliers finally hitting...
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835: From Old Mills to Stunning Hotels: The Art of Adaptive Reuse in Hospitality Design
Checking In with Anthony & Glenn
Join No Vacancy Live host Glenn Haussman as he explores the magic behind adaptive reuse and hotel design with industry leaders (SVP of Design, Design) and (VP of Procurement, ). This episode uncovers how old structures—from historic mills to outdated hotels—are being turned into extraordinary hospitality experiences. 📌 What You’ll Discover in This Episode: The Art of Adaptive Reuse – How IIG Design transforms overlooked spaces into unforgettable hotels The Balladeer Hotel Story – A deep dive into revitalizing a historic textile mill in Mount Airy, NC Secrets of Hotel...
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834: 🎙️The Hotel Dining Revolution with José Andrés Group’s CEO Bakhshandehpour
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Today’s a special one! I’m talking to , CEO of one of the most influential hotel restaurant companies, . He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus: 🔹 Why upscale hotel dining is facing both growth and headwinds 🔹 The impact of rising food prices and how some restaurants are pricing themselves out 🔹 Why hotel restaurants are making a comeback as destination dining 🔹 The secret to balancing affordability, quality, and profitability in hospitality 🔹 How partnerships with luxury hotel brands like...
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833: Mid-Century Modern Vibes & Hospitality Innovation at the Dream Inn! 🏨
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Step into the heart of Santa Cruz, where hospitality, design, and surf culture collide! Join Glenn Haussman as he chats with Michael Moskowitz and Kam Babaoff, co-founders of Ensemble, a company focused on hotels, offices and more. Today, we’re in a van discussing the iconic Dream Inn in Santa Crfuz and their latest luxury venture, La Bahia Resort. 🎧 In this episode, you'll discover: 🌊 The fascinating history of the Dream Inn, including its mid-century modern revival and ties to surf culture. 🍴 How the Jack O’Neill restaurant serves up local flavors, featuring fresh,...
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832: Inside the Mind of a Hospitality Design Legend: Adam Tihany on Innovation, Struggles & Success
Checking In with Anthony & Glenn
🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success. 🔹 Highlights from this can't-miss episode: ✔️ How a chance encounter at Studio 54 led to his first big break in restaurant design ✔️ The struggles of...
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830: Behind the Deals: Dave Johnstone on Hotel Investments, Luxury Trends & Wild Stories
Checking In with Anthony & Glenn
Hotel deals don’t happen overnight, and today, we’re pulling back the curtain! 🏨💰 Join Glenn Haussman and Anthony Melchiorri as they sit down with , a hotel investment legend, to talk about: ✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are. ✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties struggle. ✅ The $10,000 Martini Proposal: A story so wild, it made headlines. ✅ How to Succeed in Hospitality Real Estate: Dave’s top advice for young professionals. ✅ A Multi-Million Dollar Car...
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829: How AI Can Enhance Hospitality—And What You Need to Know!
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🚀 AI isn’t replacing hospitality — it’s enhancing it! In this episode of No Vacancy Live, (CEO, ) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality. 💡 Key Takeaways: AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences. Conversational AI is Here – No more outdated phone menus! AI-driven customer service means guests get instant answers. Solving the Labor Shortage – AI-powered hiring solutions helped one hotel process 320,000 applications in...
info_outlineJoin us for a captivating conversation with Clark Hanrattie, Partner at HEI Hotels & Resorts, as we explore how creative thinking, bold investments, and a deep understanding of hotel operations are reshaping the hospitality industry.
🔑 Key Highlights:
The Liberty Hotel Story: Transforming a Boston jail into a luxury hotel and setting the tone for innovative hospitality.
The Renaissance Times Square: Reinventing a legendary property into a modern marvel with unmatched views and brand-defining upgrades.
Inside the Deal-Making Process: Discover the bold moves and sharp negotiations that led to landmark acquisitions.
A Unicorn in the Industry: What makes certain professionals stand out in hospitality.
HEI’s Evolution: From private equity to a leading third-party operator, learn about the strategic shifts that defined HEI’s success.
Maximizing Iconic Locations: How to leverage Times Square's magic for year-round revenue, especially during events like New Year’s Eve.
Expanding Through Relationships: The company's growth from 38 hotels 12 years ago to 110 hotels today, achieving $2.6 billion in annual revenue.
Private Equity and Investment Expertise: In-depth understanding of private equity structures and real estate investment dynamics enables alignment with institutional investors.
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