The Secret to Building Client Trust and Team Loyalty with Brady Fry | E398
The Construction Leading Edge Podcast
Release Date: 06/30/2025
The Construction Leading Edge Podcast
đDownload our FREE Strategic Planning Guide âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 418: Are you tired of chasing your team for every little thing? Getting your team to take ownership is one of the most common frustrations I hear from construction business owners. But hereâs the truth: your team isnât lazy, and itâs not a people problem. Itâs a clarity problem. In this episode of The Construction Leading Edge podcast, Iâll explain why the real barrier to accountability is often a lack of clear expectations, processes,...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 417: Are you tired of doing everything in your construction business and still feeling stuck? Most construction business owners believe that working harder will solve everything. However, Daniel Queen, founder of Built by Coalition, a custom home building company in Charlotte, North Carolina, discovered that by wearing too many hats, he became the bottleneck in his business. In this episode of the Construction Leading Edge podcast,...
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đDownload our FREE Strategic Planning Guide âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 416: Is your construction business always in firefighting mode? As a project manager turned integrator at Matchless Concrete Construction, Cole West knew they were growing too fast, but they were also bleeding money, missing deadlines, and drowning in chaos. In this episode of the Construction Leading Edge podcast, Cole shares how he and his team have dramatically reduced chaos, boosted margins, and reclaimed lost time. Today, weâll talk about⌠...
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đDownload our FREE Strategic Planning Guide âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 415: Do you always feel like youâre constantly putting out fires, drowning in details, and barely keeping your construction business afloat? It doesnât always have to be that way. In this episode of the Construction Leading Edge podcast, I sat down with Tod Ingersoll, founder and president of NuWood Creations, who scaled his company from doing small projects to 7-figure design-build jobs by doing something most contractors avoidâletting go. Today,...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team đIs Your Construction Business Ready to Scale? Take the FREE Online Assessment â EPISODE 414: Have you ever had a project delay wreck your schedule and cash flow? Most of us would argue that project slippage is beyond our control, but actually, itâs not. In this episode of the Construction Leading Edge podcast, Iâll unpack four powerful strategies to stop project slippage from derailing your business. Today, youâll learn⌠Why project...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 413: Have you ever felt like your construction business would fall apart if you stepped away for even a day? Thatâs exactly how Steven Neuner felt for years. He found success, but was exhausted, overwhelmed, and the bottleneck for everything. Until his CFO and COO staged an intervention and told him, âWe love you, but weâre tired of being your assistant.â That moment changed everything. He hired a proactive remote assistant (not...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 412: Are you putting in the hoursâmaybe 60-70 hours a weekâbut your construction business still feels stuck? Have you hired people, bought software, and generated more leads, but somehow youâre still the one solving every problem? In this episode of the Construction Leading Edge podcast, Iâll reveal the real reason growth stalls for most construction businesses, and why itâs not what you think. Today, youâll hear⌠The...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 411: What happens when you realize you are the bottleneck in your construction business? Meet Travis Balcom, owner of TAB Construction LLC, a custom home-building company based in upstate New York. Last year, Travis was ready to quit. His construction business was growing, but so were the late nights, the headaches, and the burnout. He was the go-to for every problemâand it was breaking him. Travis realized he was the bottleneck...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 410: Do you find yourself always dealing with chaos, simply expecting your construction team to âfigure it outâ? What if success in your construction business could be defined as clearly as Billy Beane defined it with the Oakland Aâs? In this episode of the Construction Leading Edge podcast, Iâll break down how you can apply the Moneyball approach to your construction business, using data, behaviors, and leading indicators...
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đDownload the How to Buyout a Construction Project Playbook âď¸Schedule a Business Evaluation Call with The Construction Leading Edge Team â EPISODE 409: What if the secret to doubling your construction business isnât about working harder, hiring more people, or saying yes to every project? In this episode of the Construction Leading Edge podcast, weâre joined by Ryan Brining & Tom Battersby of White Maple Construction to share how they doubled their revenue in just one year, without adding more staff or working longer hours. Hereâs what youâll learn in this...
info_outlineđJoin our Live Meetup this coming 16th of October. Register HERE
âď¸Schedule your free business evaluation call with our team HERE
â
EPISODE 398: Still struggling with chaos in your construction business? Youâre not alone.
A lot of construction business owners assume that chaos comes from rapid business growth, but thatâs a myth and thatâs what keeps you stuck.
In this episode of The Construction Leading Edge Podcast, I sit down with Brady Fry, the owner of Fry Classic Construction, who shares valuable insights on managing a construction business with efficiency and clarity.
Today, youâll learnâŚ
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How Bradyâs experience in the music industry helped him deal with construction issues
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Why he strategically stopped using the word âestimateâ
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How to avoid common pitfalls when managing client expectations
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What makes clarity a competitive edge in negotiating prices and schedules
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The role of psychology in running a successful business
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The virtuous cycle of hiring talented people
âŚand more!
If youâre ready to cut the chaos, build a winning team, and manage client relationships with ease, this episode is for you.
Tune in now!
Key Takeaways:
Introduction (00:00)
Meet Brady Fry of Fry Classic Construction (01:38)
How Bradyâs background in the music industry helped him (07:52)
The importance of staying calm under pressure (13:04)
Why understanding psychology is key to running a business (18:40)
Why Brad stopped giving free estimates and what he does instead (24:49)
The power of strategic communication in construction (35:22)
Building trust with clients through clear expectations (49:46)
Signs you're lacking clarity around roles and accountability (1:05:50)
Why talented people donât always want to start their own business (1:11:38)
The virtuous cycle of hiring talented people (1:18:57)
Additional Resources:
âĄJoin our Live Meetup this coming 16th of October. Register HERE
âĄSchedule your free business evaluation call with our team HERE
â
âĄFollow Brady Fry on Instagram and LinkedIn
âĄCheck out Fry Classic Construction HERE
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⥠Follow us on Facebook, Instagram, and LinkedIn
⥠Subscribe to our YouTube channel HERE
âĄVisit The Construction Leading Edge for more information HERE
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The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.
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