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447. Redesigning Hospitality Through Local Partnerships in Holmes County, with Jason Nies & LaVern Hershberger

Destination On The Left

Release Date: 10/01/2025

469. Empathy and Self-Awareness in Difficult Conversations, with Dayne Whitehurst show art 469. Empathy and Self-Awareness in Difficult Conversations, with Dayne Whitehurst

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On this episode of Destination on the Left, I talk with communication and leadership specialist Dayne Whitehurst, and author of “Empathy Impact: The Wild Effects of Kindness in Action”. She explains why communication is central to building collaborations, developing relationships, and driving sales. Dayne also explains how personal triggers can get in the way of our communications and provides strategies for identifying and pushing past those triggers. What You Will Learn in This Episode: How Dayne became an expert in communication and de-escalation How recognizing and addressing...

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468. Get Going, Get Smart, and Get Good with Content, with Joshua Harrell show art 468. Get Going, Get Smart, and Get Good with Content, with Joshua Harrell

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On this episode of Destination on the Left, Joshua Harrell, Chief Revenue Officer at WorldVia, joins me to discuss the evolution of travel advisors in the United States in a post-pandemic world. Joshua shares his insights on how content creation can help travel advisors build their businesses, and he offers some fantastic practical tips for sharing great content with your audience. What You Will Learn in This Episode: How Joshua transitioned from a background in marketing and entrepreneurship into the travel advisor industry How the travel advisor profession has evolved to provide...

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467. Can AI Improve Visitor Experience? with Dan Flores show art 467. Can AI Improve Visitor Experience? with Dan Flores

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466. Indigenous Tourism and Community Impact at Métis Crossing, with Juanita Marois show art 466. Indigenous Tourism and Community Impact at Métis Crossing, with Juanita Marois

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465. Collaboration Drives Success in Small Town Destination Marketing, with Clare Marie Ritter show art 465. Collaboration Drives Success in Small Town Destination Marketing, with Clare Marie Ritter

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On this episode of Destination on the Left, I talk with Clare Marie Ritter, Motorcoach Coordinator at the historic Penn Wells Hotel and Lodge in rural Pennsylvania. She shares her experience positioning a smaller, less well-known destination. We talk about the foundations of successful collaborations and why building a supportive network has been crucial to her success. Clare brings vivid examples of successful collaborations, from multi-state itineraries to connecting with neighboring museums, that prove even “off the beaten path” destinations can thrive with teamwork and creative...

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464. Insights from the American Bus Association’s Marketplace 2026 in Reno Part 2, with Nicole Mahoney show art 464. Insights from the American Bus Association’s Marketplace 2026 in Reno Part 2, with Nicole Mahoney

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On this episode of Destination on the Left, I talk with industry leaders from across the country at the American Bus Association’s Marketplace 2026 in Reno, Nevada, to uncover what’s next for destinations, attractions, and travelers. You’ll hear from Josef Kruger of US Ghost Adventures, Aisha Jones of Mystic Seaport Museum, Jana Carter from Visit Annapolis, Kay Calzolari of Visit Winston Salem, Meredith Dollevoet from Cartersville Museum City, Jim Vozzella with 360Chicago, and Debra Tassone from Discover Long Island. Together, they share fresh insights on how storytelling, immersive...

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463. Group Travel Trends for 2026: Voices from the ABA Marketplace in Reno Part 1, with Nicole Mahoney show art 463. Group Travel Trends for 2026: Voices from the ABA Marketplace in Reno Part 1, with Nicole Mahoney

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This episode of Destination on the Left is a special roadshow edition recorded live at the American Bus Association’s Marketplace 2026 in Reno, Nevada. I’m joined by a fantastic group of industry leaders to hear first-hand how collaboration is playing a critical, mission-driven role in the future of group travel, moving beyond a “nice-to-have” and becoming essential for success. My guests discuss the economic impact of group travel and the importance of restoring cross-border connections between the U.S. and Canada, to creative regional itineraries, and share ideas for navigating the...

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462. How Tourism Fuels Economic Growth in Rural Livingston County, with Maureen Wheeler and Ashley Comeau show art 462. How Tourism Fuels Economic Growth in Rural Livingston County, with Maureen Wheeler and Ashley Comeau

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On this episode of Destination on the Left, I talk with Maureen Wheeler, Deputy Director of Livingston County Economic Development, and Tourism Director Ashley Comeau to discuss the strategic moves Maureen’s department made to bring tourism under the same roof as economic development. We talk about business retention and expansion, building robust small destinations, and why visitor spending is critical for rural areas. Ashley and Maureen also share more about the business plan contest designed to attract breweries, restaurants, and experiential businesses to the area, and how that...

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461. Using Tech to Create Exceptional Visitor Experiences, with Sondra Shannon show art 461. Using Tech to Create Exceptional Visitor Experiences, with Sondra Shannon

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On this episode of Destination on the Left, I talk with Sondra Shannon, CEO of Gatemaster Tech. Sondra and I discuss the art and importance of creating exceptional visitor experiences and how technology can help attractions remove friction for guests, increase revenue, and stand out in a competitive landscape. She also shares why keeping guests informed leads to happier experiences and how, just by walking around their attraction, leaders can turn firsthand insights into an improved guest experience. What You Will Learn in This Episode: Why removing friction from the guest journey is...

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460. Prioritizing Return on Experience (ROX), with Lisa Conarton show art 460. Prioritizing Return on Experience (ROX), with Lisa Conarton

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On this episode of Destination on the Left, I talk with Lisa Conarton, CEO of LC Elevated Hospitality, who shares compelling examples of what it means to be a leader in the hospitality and tourism industry. We discuss the importance of building trust, why collaboration is key to success, and the difference between ROI and ‘return on experience’ (ROX). Lisa also shares how people can be proactive rather than reactive and why understanding how to go with the flow is so important. What You Will Learn in This Episode: How Lisa built her career path in hospitality and tourism, moving from...

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More Episodes

On this episode of Destination on the Left, I talk with Jason Nies, proprietor of the renowned Inn at Honey Run, and LaVern Hershberger, Vice President of Homestead Furniture. This week’s show takes us to the heart of Ohio’s Amish country, where we dive into a truly unique partnership: The Inn at Honey Run’s iconic Club Level Honeycombs—rooms built into the hillside—are set for a major redesign with Homestead Furniture leading the transformation. Jason and LaVern share the story of how their professional paths crossed through local tourism efforts, their shared mission to honor the area’s heritage while staying relevant, and how their businesses are making an impact far beyond their own walls by referring guests to one another.

What You Will Learn in This Episode:

  • Why both companies are focused on staying relevant to new generations of customers while remaining true to their roots and values
  • What makes Homestead Furniture stand out in the Amish furniture industry
  • How the redesign of the Inn at Honey Run’s Club Level Honeycomb rooms will offer guests twelve distinct themed experiences to appeal to diverse visitor preferences
  • Why community collaboration and participating in local tourism committees have been a catalyst for business innovation and personal connection in Holmes County
  • How tourism and destination marketing directly impact both the resort and furniture business, creating a full-circle relationship where each refers customers to the other and enhances the local economy
  • LaVern and Jason’s advice on making partnerships work, including the importance of aligned values and trust in each other’s expertise

Staying Relevant in a Changing Landscape

Both the Inn at Honey Run and Homestead Furniture have deep roots in their community—Jason as the inn’s third owner and LaVern as part of Homestead’s third generation. But remaining core to your brand while evolving to meet modern tastes is a challenge. By integrating contemporary designs and offering full customization, Homestead ensures their craftsmanship appeals to both long-standing customers and a new, design-savvy generation.

Jason describes The Inn at Honey Run as “not an Amish country experience” in the traditional sense, but rather “an affordable luxury getaway” located in natural beauty, complete with unique hillside Honeycomb rooms, an award-winning restaurant, and an open-air art museum. By continuously refining the inn’s offerings, Jason is setting a new standard for rural luxury and authenticity.

A Vision for Diverse, Immersive Stays

At the heart of this collaboration is the Honeycomb Homecoming project, a complete reimagining of The Inn at Honey Run’s signature Honeycombs—earth-sheltered suites built into a hillside and renowned for privacy and natural immersion.

What makes this project groundbreaking is its approach to guest experience. Each of the 12 Honeycomb rooms will be uniquely themed, offering distinctive moods, decor, and even scents to transform the atmosphere. Thanks to the partnership with Homestead, guests will soon be able to choose their ideal ambiance, whether rustic, coastal, mid-century, or traditional, along with the highest level of Amish craftsmanship.

Creating a Destination, Not Just a Stay

The connection between The Inn at Honey Run and Homestead Furniture extends beyond their immediate partnership. Both Jason and LaVern are actively involved in local tourism development, serving on the chamber’s tourism committee to promote Holmes County while preserving authentic Amish culture. Their partnership reinforces Holmes County’s status as a top tourist destination in Ohio, attracting visitors eager to escape city life and immerse themselves in natural beauty.

The collaboration is full circle; visitors drawn by Homestead’s reputation for quality design are guided to stay at the inn, while hotel guests experience Homestead’s work firsthand, perhaps inspiring a furniture investment of their own.

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