Ep 304 | Grow and Scale Authentically with Deirdre Tshien
Release Date: 06/03/2025
Ep 288 - Replay | Encouraging Curiosity with Donors and Your Community with Emily Aborn
Digital Marketing Therapy
If we aren't curious, we aren't learning. Curiosity breeds energy and creativity in your organization and within your team. In this episode we dive into the fascinating world of curiosity marketing with the brilliant Emily Aborn. Emily shares her insights on how we can use curiosity to better connect with our audiences, both online and offline. Whether you're a nonprofit, small business, or just someone who wants to have more engaging conversations, this episode is packed with practical tips and strategies you won't want to miss. What you'll learn: → What curiosity marketing is and how it...
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Ep 321 | The Most Common Mistake I See on Websites
Digital Marketing Therapy
Is your website failing to convert visitors into donors, volunteers, or supporters? In this solo episode, I share the single most critical mistake I see nonprofits making on their websites – and it's costing them valuable connections with potential supporters. After reviewing countless nonprofit websites, I've noticed the same pattern emerging: organizations are missing clear, compelling calls to action that guide visitors toward meaningful engagement. The Power of Clear Direction Drawing from fundraising best practices, I explore: - Why your website should function like an in-person donor...
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Ep 320 | Using AI to Increase Website Clarity with Aaron Husak
Digital Marketing Therapy
Are you struggling to create website content that truly connects with your audience? In this episode, I sit down with Aaron Husack, a business owner who grew his company from one employee to 130 while earning Inc. 5000 recognition four years running. We explore how artificial intelligence can help you shift from writing content that makes sense to you, to creating content that resonates with your readers and drives them to take action. Moving Beyond Your Own Perspective Aaron shares valuable insights on: - Why thinking like your audience is more important than analytics when you're starting...
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Ep 319 | Step by Step Campaign Messaging Creation using AI with Russell Van Broklen
Digital Marketing Therapy
Are you spending weeks creating fundraising campaigns that could be done in hours? In this episode, I sit down with Russell Van Broecklen, a New York State Senate-funded dyslexia researcher and founder of dyslexiaclasses.com, to explore how artificial intelligence can revolutionize your campaign development process. We discuss practical strategies for using AI tools to create compelling, authentic messaging that connects with your donors and community. Finding Your Campaign's Universal Theme - Identifying the core message that drives your entire campaign - Using AI to refine broad concepts...
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Creating Video Testimonals to Build Trust with Jonathan Schuessler | Ep 318
Digital Marketing Therapy
Are you struggling to build trust with your donors and community members? In this episode, I sit down with Jonathan Schuessler, a marketing strategist and videographer who has reached over 1.4 million users through authentic testimonial content. We explore how video testimonials can transform your nonprofit's credibility and help you connect more deeply with potential supporters. Overcoming the Fear of Asking Jonathan shares insights on: Why three out of four people say yes when asked for testimonials How requesting reviews actually increases referrals and word-of-mouth marketing Breaking...
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Ep 317 | Welcome to 2026 and Your Best Year Ever
Digital Marketing Therapy
Are you feeling scattered by all the digital marketing advice out there? In this solo episode, I'm sharing some honest reflections on burnout, overextension, and why we took a break from the podcast. After 317 episodes, I've learned that sometimes stepping back is the best way to move forward with clarity and purpose. Finding Focus When Everything Feels Overwhelming I open up about: - Why I overcommitted and how it led to podcast burnout - The importance of choosing projects that align with your core mission - How small teams can stay nimble while maintaining quality service A New Way to...
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Ep 316 | How to Use AI to Repurpose your Content with TJ Robertson
Digital Marketing Therapy
Are you making the most of your nonprofit's content? In this episode, I sit down with TJ Robertson, founder of TJ Digital, to explore how artificial intelligence can revolutionize your content repurposing strategy. We discuss innovative ways to leverage AI tools that can help you connect with donors, save time, and stretch your budget. Harnessing AI for Efficient Content Repurposing TJ shares insights on: - Creating a comprehensive brand guide using AI assistance - Developing a “brand ambassador” AI to maintain consistency across teams - Turning one piece of content into multiple formats...
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Ep 315 | Mindset Reset
Digital Marketing Therapy
Are you feeling overwhelmed as you gear up for the busy season? In this solo episode, I'm here to offer a much-needed pep talk and share some powerful mindset shifts to help you navigate the challenges ahead. As we transition from summer mode to year-end campaigns, it's crucial to approach our work with renewed focus and energy. Embracing Imperfection in Your Nonprofit's Communications Let's talk about the paralyzing effects of perfectionism and how it can hinder your progress. I share: - Why minor mistakes in emails or social media posts aren't the end of the world - How to turn communication...
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Ep 314 | Connecting with Your Website Visitors with Abby James
Digital Marketing Therapy
Are you making the most of your website visitors? In this episode, I sit down with Abby James from Nonprofit Megaphone to explore innovative ways to connect with people who've shown interest in your organization. We discuss how to leverage website visitor data ethically and effectively to grow your supporter base and enhance your fundraising efforts. Overcoming the “Creepy Factor” Abby shares insights on: - Why collecting visitor information isn't as invasive as you might think - How to approach outreach in a way that feels authentic and valuable - Balancing personalization with privacy...
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Ep 313 | Setting a Strong Search Engine Strategy for Long Term Growth with Steven Schneider
Digital Marketing Therapy
Are you struggling to attract more visitors to your nonprofit's website? In this episode, I sit down with Steven Schneider, co-founder and CEO of Trio SEO, to explore the power of search engine optimization (SEO) for mission-driven organizations. We discuss why SEO is a crucial long-term strategy for increasing your online visibility and connecting with potential donors and supporters. Building a Foundation for Sustainable Growth Steven shares insights on: - Why SEO is like investing in your retirement account for your nonprofit - The importance of patience and consistency in your SEO efforts...
info_outlineGrowing pains are an inevitable part of any organization's journey, whether you're a nonprofit or a tech startup. In this episode, I sit down with Deirdre Tshien, co-founder and CEO of Capsho, to explore the challenges and triumphs of scaling a business in the ever-evolving AI landscape.
Navigating the Ups and Downs of Growth
Deirdre shares her candid experiences of:
- Pivoting and refining Capsho's focus in response to market changes
- Balancing innovation with staying true to the company's core mission
- Overcoming the temptation to please everyone and learning to say “no”
The Power of Listening to Your Audience
Discover why tuning into your community's needs is crucial for sustainable growth:
- How Capsho uses customer feedback to guide product development
- The importance of validating ideas before investing resources
- Strategies for prioritizing features that truly serve your audience
Staying Focused in a Competitive Landscape
Deirdre offers insights on:
- Managing imposter syndrome when faced with new competitors
- The value of “staying in your own lane” and focusing on your unique strengths
- Cultivating an abundance mindset in a crowded market
Lessons for Nonprofits
While Capsho isn't a nonprofit, Deirdre's experiences offer valuable takeaways for mission-driven organizations:
- The importance of setting clear priorities and avoiding mission drift
- How to approach growth opportunities with a critical eye
- Balancing innovation with staying true to your core purpose
Whether you're considering a new initiative, struggling with decision-making, or feeling overwhelmed by competition, this conversation will inspire you to approach growth with intention and confidence.
Want to Skip Ahead? Here are Some Key Takeaways.
04:40 Mindset for Growth and Scalability Explore the mindset needed for business growth, focusing on setting immediate, achievable goals rather than long-term projections. It is import to stay adaptable in rapidly changing industries and maintain focus on core objectives while managing growth.
09:20 Focusing on Core Mission and Adapting to Market Changes Capsho when through a journey of refining its product and target audience. It's always important to stay true to the company's mission while being responsive to market changes and customer needs. Discusses strategies for prioritizing development and expansion decisions.
17:57 Validating Ideas and Prioritizing Resources It's Important to validate new ideas through customer willingness to pay. Explore strategies for prioritizing limited resources and the challenges of saying no to seemingly good opportunities that don't align with core objectives.
24:09 Listening to Users and Managing Competition Listen to paying customers for product development decisions. Manage imposter syndrome and stay focused on your own goals in a competitive market. Tune out the noise and stay true to your mission.
Deirdre Tshien
Deirdre Tshien is the Co-founder & CEO of Capsho, the fastest way to get clients from your content!
Capsho is an AI-Powered Content Marketer that helps entrepreneurs who podcast, vlog and livestream create repurposed content that converts. From one audio or video upload, Capsho helps create title & description, social media posts, blog post, lead magnet checklist, LinkedIn Newsletters, images and short video clips.
She is the creator of The Honey Trap Method, author of Honey Trap Marketing and host of the Win the Content Game. She is a 2023 Honoree of the 100 Women to KNOW in America.
Learn more at capsho.com
Connect with us on LinkedIn: https://www.linkedin.com/company/the-first-click
Learn more about The First Click: https://thefirstclick.net
Schedule a Digital Marketing Therapy Session: https://thefirstclick.net/officehours