How to Fire Consulting Clients, Professionally

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Consultants, I want to share with you what I learned from firing a problem client for the first time in my business. It was one of the most freeing experiences I had up to that point, because it made me realize I had the power to choose the clients I work with, rather than feeling like an employee stuck with a difficult client. The key things I want you to consider are:

1. Understand your contractual obligations and exit clauses before firing a client. Don't be afraid of the legal side, but make sure you handle it professionally.

2. Don't make the decision to keep a bad client just for the money. That puts you back in an employment mindset rather than an ownership mindset.

3. Examine whether you are playing "above the line" by taking responsibility, or "below the line" by blaming, making excuses or being in denial. Approach it from a place of ownership.

4. Identify specifically what is not working in the client relationship, and what outcome you want, rather than making it personal.

5. Give fair notice, and consider if there is someone else who could be a better fit to take over the client relationship.

The freedom you'll feel after professionally ending a bad client relationship is incredible. It's the same feeling I had when I left my last employment role. I encourage you to take control of your consulting business and make the tough decisions when needed.

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